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Added 7 mins ago
NB
Associate
National Bank of Canada
Baie-Comeau, QC
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 7 mins ago
P&
Ingenieur(e) de projets / Project Engineer
Pratt & Whitney
Longueuil, QC
- Full-time
…programmes turbomoteurs / hélicoptère (projets, marketing, soutien client). Dans le rôle d’ingénieur.e de projects, le/la candidat/e devra être en mesure de traiter de façon autonome avec…
Added 7 mins ago
RU
Commis de l'hospitalité / Hospitality Clerk
Ricoh USA, Inc.
Montreal, QC
- Full-time
…In addition, works with the Coordinator - Hospitality, Site Manager or Integrated Accounts Manager in the execution of all internal and Client events. This position may also include general…
Added 7 mins ago
R
Property Manager
RaisaHR
AB · Edmonton, AB
- Full-time
Our client is looking for an experienced, RECA-licensed Property Manager to oversee a portfolio of multifamily residential properties and play a key role in supporting the company's…
Added 7 mins ago
P&
Gestionnaire principal, stratégies de tarification et transactions / Senior Manager, Pricing & Lifecycle Strategy
Pratt & Whitney
Longueuil, QC
- Full-time
…P&WC (rentabilité, positionnement concurrentiel, perspective client/technique/chaîne…
Added 7 mins ago
UO
Assistant University Veterinarian, VP Research
University of Calgary
Calgary, AB
- Full-time
Responsible for writing prescriptions for pharmaceuticals that are approved within AUPs and when there is a valid client-animal-veterinarian relationship.
Added 7 mins ago
R
Crane Service Technician – Journeyman Electrician
Reel
Stoney Creek, NB
- Full-time
…production lines. Over 3,500 employees are contributing to the success of REEL globally, with over 400 employees throughout Canada and…
Added 7 mins ago
AC
Senior Programme Manager- Electrification
Accenture Construct
Toronto, ON
- Full-time
The Senior Programme Manager will lead multidisciplinary teams and contractors while maintaining strong relationships with the client, railway operators, designers, construction partners…
Added 7 mins ago
T
Oracle / PostgreSQL Database Administrator
TD
Mississauga, ON
- Full-time
Administer Oracle Recovery Manager (RMAN) and Oracle Zero Data Loss Recovery Appliance (ZDLRA) environments.
Added 7 mins ago
B
Manager, Community Partnership & Business Development
BMO
Vancouver, BC
- Full-time
…Business Banking, Wealth Management, and corporate partners, the Manager, Community Partnerships & Business Development will identify and deliver opportunities that generate leads, increase…
Added 9 mins ago
A
Manager, Data Engineering
Avanade
Toronto, ON
- Full-time
As a Lead Solution Architect within our Data & AI Practice, you'll leverage a client-centric approach to understand our client’s challenges and opportunities to deliver solutions and…
Added 9 mins ago
BC
Department Manager and Regional Technical Leader, Transmission and Distribution Lines
BBA Consultants
Boisbriand, QC
- Full-time
…studies to commissioning and asset management. As department manager and regional technical leader for Transmission and Distribution Lines, you’ll ensure the group’s continued growth while…
Added 10 mins ago
SR
Project Manager Assistant
ServiceMaster Restore of Fraser Valley
Chilliwack, BC
- Full-time
…homes and businesses (such as fires and floods). We believe success is achieved by putting our 3 Core Values into…
Added 21 mins ago
HP
Branch Manager
HCR Permanent Search
St. Thomas, ON
- $65,000 to $85,000 CAD / year
- Full-time
…organization in St. Thomas, Ontario. They are searching for a Branch Manager to oversee branch operations, business development, recruitment activities, client relationships, and financial…
Added 21 mins ago
B
ACCOUNT MANAGER, VIRTUAL BUSINESS CENTRE, CONNECT - Saskatoon, Winnipeg, Edmonton, Calgary, Kelowna, Vancouver (Temporary 18 month contract)
BDC
Calgary, AB
- Full-time
The Account Manager, Virtual Business Centre - Connect, maintains relationships with clients in the small business segment to promote business development and client loyalty.
Added 21 mins ago
MA
Office Manager
Montcrest Asset Management
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Office Manager is responsible for overseeing office operations, administrative functions, property coordination, IT liaison activities, and executive support. This role ensures the…
Added 22 mins ago
AS
Estimator
About Staffing
Calgary, AB
- Full-time
Our client is a growing and well-established organization within the construction industry seeking an Estimator to join their collaborative, team-oriented environment. Due to continued…
Added 22 mins ago
DL
Senior Human Resources Business Partner
DM Lyons Consulting
Toronto, ON
- $115,000 to $135,000 CAD / year
- Full-time
Our client is seeking an experienced Senior Human Resources Business Partner to work closely with senior leadership in a dynamic, multi-functional business environment.
Added 22 mins ago
SO
Sales Manager
Source Office Furniture & Systems Ltd.
AB · Edmonton, AB
- Full-time
…decision‑making. You’ll work closely with the Director of Sales and Store Manager to strengthen performance, pipeline visibility, and repeatable sales…
Added 22 mins ago
NB
Wealth Associate National Bank Financial
National Bank Financial
AB · Edmonton, AB
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 22 mins ago
QR
Human Resources Business Partner – Western Canada
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Rocky View No 44, AB · Rocky View County, AB
- Full-time
An Operations Director wants to move quickly on a performance issue. You clarify the facts, assess the risks, establish a fair approach, and guide the manager through the next steps.
Added 22 mins ago
CE
Site Manager - Expression of Interest
ClearWater Energy Services
Saint John, NB
- Full-time
The Site Manager plays a critical role in leading day-to-day operations and ensuring the successful delivery of services across client sites. This position is responsible for overseeing all…
Added 25 mins ago
MG
Property Accountant
MMI Group
Winnipeg, MB
- Full-time
Stewardship and empowerment; integrity and fair play; remarkable experiences; mutual respect and authenticity; relationship-driven success; internal recognition and role clarity; fun!
Added 25 mins ago
M
Delivery Partner (Canada)
Magnit
Calgary, AB
- $90,000 to $100,000 CAD / year
…intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility,…
Added 40 mins ago
R
Relationship Manager Business Markets Intern
RBC
Bathurst, NB
- Full-time
As our Relationship Manager Intern, Business Markets , you will have the opportunity to establish and grow long-term relationships with new and existing small business clients. Your strong…

Customer Experience Associate

Erin, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 13, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 8, 2026

Original job description

Work Location:

Erin, Ontario, Canada

Hours:

18.75

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma with at least one year of relevant experience, while an undergraduate degree is considered an asset. Candidates must possess strong administrative and organizational skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Administration
Organizational skills
Time management
MS Office
Communication
Problem solving
Detail oriented
Banking solutions

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Administration
Time Management
Retail Banking
Client Relations
Operational Excellence
Compliance
Ethics

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