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Added 1 min ago
Beauty Advisor - Seasonal PT - the Cosmetics Company Store - Vancouver, BC
ELC Beauty LLC
Vancouver, BC
While certification in make up artistry and/or previous retail make up experience is desirable we also welcome applicants with amateur level experience. As a leader in prestige beauty with…
Added 1 min ago
EB
Seasonal Beauty Advisor - Estée Lauder Companies (NB) - Part Time - Company Store - Winnipeg, MB
ELC Beauty LLC
Winnipeg, MB
- Part-time
While certification in make up artistry and/or previous retail make up experience is desirable we also welcome applicants with amateur level experience. As a leader in prestige beauty with…
Added 1 min ago
Beauty Advisor - Seasonal PT - The Cosmetic Company Store - Premium Outlet - Edmonton, AB
ELC Beauty LLC
AB · Edmonton, AB
While certification in make up artistry and/or previous retail make up experience is desirable we also welcome applicants with amateur level experience. As a leader in prestige beauty with…
Added 1 min ago
SC
Security Guard (Part-Time Weekend Overnight Shifts - Friday & Saturday)
Securitas Canada
Calgary, AB
- Part-time
Securitas is a global leader in the security industry and has been providing security services since 1899. With over 8,000 employees in 25 District offices across Canada, and 370,000…
Added 1 min ago
TA
Customer Service Manager (Edmonton South)
Trail Appliances Ltd.
AB · Edmonton, Alberta
- Full-time
At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values…
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Milton, ON
- Full-time
…biggest growth journey, and you could be the next influential leader to play a key role in driving enormous customer-centered value and rapid…
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Account Sales Manager
Red Bull
Toronto, ON · Scarborough
- Full-time
Manage products and relationships with the customer contacts for sale of our products at assigned Red Bull Canada Distribution (RBCD) accounts.
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Account Sales Manager
Red Bull
Squamish, BC
- Full-time
Manage products and relationships with the customer contacts for sale of our products at assigned Red Bull Canada Distribution (RBCD) accounts.
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Scale Clerk
American Iron and Metal
Levis, QC
- Full-time
American Iron & Metal (AIM) is a family-owned company and a recognized global leader in the metal recycling industry, with more than 135 locations and over 4,000 employees worldwide.
Added 15 mins ago
CM
Operations Supervisor (Weekend Shift)
Carter Murray
Montreal, QC
- $90,000 to $105,000 CAD / year
- Full-time
The ideal candidate is a hands-on manufacturing leader with experience managing shop floor operations, driving continuous improvement initiatives, developing frontline teams, and delivering…
Added 15 mins ago
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HVAC Technician
CBRE
Victoria, BC
- Full-time
…assigned tasks under the direction of the Maintenance Team…
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Production Planner
Raytheon
Midland, ON
- Full-time
Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver…
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Integrated Account Lead
Radio-Canada
Toronto, ON
- Full-time
…and digital sales strategies. This role requires demonstrated experience and senior-level client-based relationships to successfully negotiate and sell-through broadcast and digital media…
Added 15 mins ago
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Head of U.S. Commercial
ALSAFA FOODS CANADA & USA
Oakville, ON
- Full-time
· Proven distributor and key customer leadership; strong pricing, trade spend, promotion and forecasting experience.
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Montreal, QC
- Full-time
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VO2 GROUP
Montreal, QC
- Full-time
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Distech Controls
Brossard, QC
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Sales Representative
YMCA of Greater Toronto
Toronto, ON
- Full-time
The Sales Representative is part of a team that ensures all key indicators of sales and customer service are met and/or exceeded. The Sales team ensures all members and potential members…
Added 16 mins ago
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Business Development Representative
TD SYNNEX Canada ULC
Mississauga, ON
- Full-time
…cycle with an aim to maximizing revenue, Net Gross Profits and Customer satisfaction by developing deep relationships with key people in the supplier organization & partners. The Business…
Added 16 mins ago
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gérant (e) de magasin, Saint-Charles-Borromée, QC
Starbucks
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Toronto, ON
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assistant (e) gérant (e) de magasin - Québec, Qc
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Quebec, QC
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assistant store manager, Granby / Bromont, QC
Starbucks
Saint-Alphonse-de-Granby, QC · Bromont, QC · Granby, QC
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Added 16 mins ago
Internship, IT Technician
Pomerleau
Vancouver, BC
Join Pomerleau as an IT Technician Intern and gain hands-on experience supporting major construction projects across Canada.
Added 16 mins ago
Lead Software Developer
Geotab
Toronto, ON · Oakville, ON · Waterloo, ON
Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help…

Customer Experience Associate

Kelowna, BC, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 21, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 8, 2026

Original job description

Work Location:

Kelowna, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner.

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Word
Excel
Outlook
Administration
Time Management
Communication
Client Relations
Operational Excellence
Compliance
Code of Conduct

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