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Added 12 mins ago
FC
Package Handler Trainer-1
FedEx Canada
Whitby, ON
- Part-time
Additional Details: Seasonal Position: shifts :Friday– Tuesday, 0400-1200 approx. Posted date 9th Oct and Unposted date 19th Oct at 9am
Added 12 mins ago
OL
English, French, Math & Science Teacher/Tutor
Oxford Learning Centres Inc.
Blainville, QC
- Part-time
Added 12 mins ago
FE
Child Care Aide (FSCD Support) – Part-Time | Centennial
FB Education Services
Calgary, AB
- Part-time
Added 13 mins ago
Executive Support & Workplace Experience Coordinator | Coordonnateur·trice – Soutien exécutif et expérience au travail
Alveole
Montreal, QC
…they're deeply involved in the business, and they care about the details. Ask any one of them what they're working on and you'll probably hear about three things they finished yesterday,…
Added 13 mins ago
Alterations Specialist
David's Bridal
Cambridge, ON
While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb…
Added 13 mins ago
JS
Part-Time Back of House Coordinator
JD Sports / Livestock / Size?
Laval, QC
- Part-time
Forte attention aux détails et orientation vers les tâches.
Added 13 mins ago
JS
Part-Time Back of House Coordinator
JD Sports / Livestock / Size?
Laval, QC
- Part-time
Forte attention aux détails et orientation vers les tâches.
Added 13 mins ago
Back of House Ecommerce Associate
JD Sports / Livestock / Size?
Calgary, AB
Added 13 mins ago
JS
Part-Time Sales Associate
JD Sports / Livestock / Size?
Laval, QC
- Part-time
Forte attention aux détails et orientation vers les tâches.
Added 13 mins ago
Back of House Coordinator
JD Sports / Livestock / Size?
Montreal, QC
Forte attention aux détails et orientation vers les tâches.
Added 13 mins ago
DB
Part Time Bridal Sales
David's Bridal
Woodbridge, ON
- Part-time
While performing the duties of this job, the employee is required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop,…
Added 13 mins ago
DB
Part Time Bridal Sales
David's Bridal
Dartmouth, NS
- Part-time
While performing the duties of this job, the employee is required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; s
Added 13 mins ago
Alterations Customer Service Representative
David's Bridal
Woodbridge, ON
While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb…
Added 13 mins ago
DB
Part Time Bridal Sales
David's Bridal
Hamilton, ON
- Part-time
While performing the duties of this job, the employee is required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop,…
Added 13 mins ago
ML
Business Solutions Architect - up to 2 positions
Manitoba Liquor and Lotteries
Winnipeg, MB
- $99,923.2 to $134,950.4 CAD / year
- Full-time
- On-site
…recruitment process, please let us know how we can meet your needs. Job Purpose Reporting to the Manager, Product Area, the Business Solutions Architect is responsible for cross-functional…
Added 21 mins ago
CV
Agent, travel
CLUB VOYAGES INTER-MONDE
Rimouski, QC
- $20 to $22 CAD / hour
- Full-time
- On-site
Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
Added 41 mins ago
SC
Customer Service Representative
Speedy Cash Payday Advances
Prince Albert, SK
- Full-time
…candidate with significant opportunities for career growth and job…
Added 41 mins ago
SC
Customer Service Representative
Speedy Cash Payday Advances
Lower Sackville, NS
- Full-time
…candidate with significant opportunities for career growth and job…
Added 43 mins ago
R
Financial Advisory Consultant
RBC
Vancouver, BC
- Full-time
Added 43 mins ago
R
Financial Advisory Consultant
RBC
Montreal, QC
- Full-time
Added 43 mins ago
R
Senior Manager, Special Loans
RBC
Toronto, ON
- Full-time
Added 43 mins ago
R
Financial Advisory Consultant
RBC
Toronto, ON
- Full-time
Added 43 mins ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
…may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 43 mins ago
T
Manager, Customer Experience II - Fixed Term Contract
TD
Kenora, ON
- Full-time
…may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 43 mins ago
CG
Business Development Associate
CORA Group
Markham, ON · Canada - Markham - Ontario
- Full-time
Research companies using a variety of public and internal tools to gather contact details and other relevant information

Customer Experience Associate

Kelowna, BC, Canada

$22.50 - $28.33 CAD · Part-time

Apply About employer

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 21, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 8, 2026

Original job description

Work Location:

Kelowna, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner.

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Apply About employer

More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Word
Excel
Outlook
Administration
Time Management
Communication
Client Relations
Operational Excellence
Compliance
Code of Conduct

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