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Added 3 mins ago
W
Operations manager
WPS
Shefford, QC
- Full-time
Wates Property Services is seeking an experienced Operations Manager to lead the mobilisation and delivery of a significant new social housing planned works contract across the Bedfordshire…
Added 3 mins ago
CC
Bilingual Signature Programs, Relay For Life Youth Specialist
Canadian Cancer Society
NB · New Brunswick, Canada
- Full-time
Reporting to the Manager of Relay For Life Youth (RFLY), Signature Programs, the Relay For Life Youth Specialist will work as part of the national RFLY team to actively solicit new business…
Added 3 mins ago
RP
Senior Financial Analyst, Financial Planning & Projects
RECRUITMENT PARTNERS INC.
AB · Edmonton, AB
- Full-time
Our client is seeking a Senior Financial Analyst to join their Finance team. Reporting to the Finance Manager, this position offers the opportunity to play a critical role in financial…
Added 3 mins ago
EW
YTA Case Manager
Enviros WSA
Calgary, AB
- Full-time
Our Youth Transition to Adulthood (YTA) program acts as a transitional, life skill development program for youth who have had long-term involvement with Children and Family Services and for…
Added 3 mins ago
WC
Manager, Portfolio Management
Walmart Canada
Mississauga, ON
- Full-time
Added 3 mins ago
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Bilingual Signature Programs, Relay For Life Youth Specialist
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Regional Service Manager (RSM007)
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Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
Regional Service Manager – Eastern Canada (Security Systems/Building Management)
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Peer Support Worker
Alexandra Comm Hlth Ctr
Calgary, AB
- $49,413 to $54,912 CAD / year
- Contract
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Added 4 mins ago
TC
Senior Manager, Portfolio
Travelers Capital Corp
Calgary, AB
- $100,000 to $125,000 CAD / year
- Full-time
The Senior Manager, Portfolio will work closely with the leadership team to assist in the effective management and operational efficiency in all aspects of the business, contributing to the…
Added 4 mins ago
HI
Senior Commercial Lines Account Manager, Mid-Market
HUB International
Oakville, ON
- Full-time
We’re seeking a dynamic and results-driven Account Manager to join our Mid-Market Commercial Insurance team in Oakville. The Account Manager is a key client service partner to producers on…
Added 4 mins ago
Territory Manager - Ottawa, ON
Nestle Operational Services Worldwide SA
Mississauga, ON
Job Title: Territory Manager (Veterinary Channel)
Added 19 mins ago
IH
Business Development Manager
Inspired HR
Calgary, AB
- Full-time
The Business Development Manager will divide their focus approximately equally between leading our sales team and developing new commercial B2B opportunities. You will coach and support our…
Added 32 mins ago
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Project Manager (Construction)
Vessa
North Vancouver, BC
- Full-time
Project Manager (Land Piling Projects) - North Vancouver
Added 32 mins ago
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Financial Consultant - Ottawa
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Ottawa, ON
- Full-time
…internal policies and procedures. Reporting to the Regional Manager, as a Financial Consultant, you will assist MD clients and their families in achieving their personal financial goals.…
Added 32 mins ago
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Territory Sales Manager Manitoba
JELD-WEN of Canada
Dufferin, MB
- Full-time
JELD-WEN is currently seeking a Territory Sales Manager Manitoba to join our growing team.
Added 32 mins ago
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FUCHS LUBRICANTS CO.
Cambridge, ON
- Full-time
…combination of strategic account management and direct market…
Added 32 mins ago
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General Manager
BGIS
Toronto, ON
- Full-time
The General Manager is a senior leadership role responsible for the overall success of one or more assigned client accounts. This position owns the client relationship, business…
Added 32 mins ago
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Account Manager
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Saskatoon, SK
- Full-time
…and average of $2M dollars annually. Use Grainger's Customer Relationship Management (CRM) system, Salesforce, to perform all the aspects of business daily. You will report to the District…
Added 32 mins ago
B
Facility Manager III
BGIS
Vancouver, BC
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 32 mins ago
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Partnerships Manager (Key Opinion Leaders (KOL)/ Creators)
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Added 32 mins ago
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Student Finance Coordinator - Services
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Calgary, AB
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Added 32 mins ago
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Facility Manager III - Future Opportunities
BGIS
Vancouver, BC
- Full-time
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Added 34 mins ago
UO
Communications and Research Impact Specialist
University of Alberta
Edmonton, AB
- Full-time
…to and works closely with the MVF3C Strategic and Engagement Manager to produce communication plans for HiMARC’s research activities and the…
Added 49 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
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- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 49 mins ago
R
Client Advisor
RBC
Sudbury, ON
- Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…

Customer Experience Associate

Kelowna, BC, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 21, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 8, 2026

Original job description

Work Location:

Kelowna, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner.

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Word
Excel
Outlook
Administration
Time Management
Communication
Client Relations
Operational Excellence
Compliance
Code of Conduct

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