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Added 12 mins ago
SH
Store Manager Metropolis Metrotown
Sunglass Hut
Burnaby, BC
- Full-time
…We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and…
Added 26 mins ago
Y
Transitions Specialist
YouPotential
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Coordinating with external service providers such as custodians and systems vendors to support onboarding.
Added 26 mins ago
MS
General Manager_High-End Furniture Store
Must Société
Laval, QC
- Full-time
We are looking for a passionate, dynamic, and results-driven General Manager to lead our Must Société store in Ottawa, inspire a talented team, and deliver an exceptional customer…
Added 27 mins ago
Area Manager II
Amazon
Ottawa, ON
…delivery stations or other operations buildings. Amazon is seeking customer focused individuals to lead a team of hourly employees across our Operations network! Our warehouses are…
Added 41 mins ago
TC
Restaurant Management | Leadership
The Canadian Brewhouse
Regina, SK
- Full-time
…strengthen the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do…
Added 41 mins ago
T
North America Regulatory Consultant
Trulioo
Vancouver, BC
- Full-time
Reporting to the Senior Manager, Enterprise Risk, the North America Regulatory Consultant will be responsible for serving as a subject matter expert on U.S. and Canadian regulatory…
Added 41 mins ago
L
Store Manager - Coquitlam Center 7776
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Coquitlam, BC
- $21.5 to $22.5 USD / hour
- Full-time
…inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and…
Added 1 hour ago
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Maintenance Manager - 6 Month Contract
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Mississauga, ON
- Full-time
…your passion? Does motivating a team and delivering superior customer service excite…
Added 1 hour ago
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Co-Founder Operations Manager
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Toronto, ON · Greater Toronto Area, Canada
- Full-time
Role Description The Co-Founder Operations Manager is a full-time hybrid role responsible for building and overseeing the day-to-day operational backbone of Helpero. This role includes…
Added 1 hour ago
DH
Rooms Operations Manager
Delta Hotels and Resorts®
Waterloo, ON
- Full-time
Provides excellent customer service by being readily available/approachable for all guests.
Added 1 hour ago
SP
Manager, Marketing
SURREY PLACE
ON
- Full-time
- Contract
Surrey Place is seeking a Manager, Marketing to drive awareness, enrolment and revenue for our programs and services. Reporting to the Director, Marketing & Communications, this role turns…
Added 1 hour ago
FP
Store Manager
Four20 Premium Market Ltd
Calgary, AB
- Full-time
Reporting to the Assistant District Manager, the Store Manager owns the day-to-day of the store and the performance of the team. You spend the majority of your time leading the floor -…
Added 1 hour ago
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Store Manager
Four20 Premium Market Ltd
Brampton, ON
- $44,000 to $55,000 CAD / year
- Full-time
Reporting to the Assistant District Manager, the Store Manager owns the day-to-day of the store and the performance of the team. You spend the majority of your time leading the floor -…
Added 1 hour ago
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Regional Sales Manager - Ontario
Medfar
Toronto, ON
- Full-time
Collaborate with Marketing, Product, Onboarding, Deployment, Customer Success, and Sales Operations to support regional growth and share market insights.
Added 1 hour ago
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Senior Product Operations Manager
LiveKit
Canada
- Full-time
…billions of calls each year: language tutors that talk back, customer support and sales agents running real call volume, healthcare intake, coaching and training software, in-game…
Added 1 hour ago
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Manager, Marketing
Surrey Place
Toronto, ON
- Full-time
Surrey Place is seeking a Manager, Marketing to drive awareness, enrolment and revenue for our programs and services. Reporting to the Director, Marketing & Communications, this role turns…
Added 1 hour ago
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Assistant Store Manager - Promenades St-Bruno
RCL - Reitmans Canada Ltd/Ltée
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- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 1 hour ago
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Customer Experience Associate
TD
Brandon, MB
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
T
Customer Experience Associate - Fixed Term Contract
TD
Portage la Prairie, MB
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
B
Assistant Manager, Auto Service Centre
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- Full-time
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Added 2 hours ago
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Regional Marketing Manager - Quebec Zone
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- Full-time
…professional to join its Marketing department. Reporting to the Manager, Toyota Retail Marketing, the successful candidate will champion effective, efficient and on-brand marketing across…
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Added 2 hours ago
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Added 2 hours ago
BP
Property Manager - Crestview at Seymour Village
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- Full-time
Being a Property Manager is like running a small community, it is not just a job, but a lifestyle dedicated to bettering people’s lives! As a Property Manager, you get to give people a safe…
Added 2 hours ago
TA
Customer Service Manager (Edmonton South)
Trail Appliances AB/SK
AB · Edmonton, AB
- Full-time
As the Customer Service Manager at our Edmonton South store, you will lead the daily operations of a busy customer service department. This is a working manager role: you will spend a…

Customer Experience Associate

Ottawa, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 14, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 8, 2026

Original job description

Work Location:

Ottawa, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking solutions. Identify customer needs to promote products and services while maintaining operational excellence and compliance.

Requirements

Requires a high school diploma with at least one year of relevant experience, though an undergraduate degree is considered an asset. Candidates must possess strong administrative and communication skills with proficiency in MS Office.

Skills

Financial transactions
Customer service
Banking solutions
Administration
Organizational skills
Time management
MS Office
Communication
Problem resolution
Detail oriented

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Retail Banking
Client Relations
Operational Excellence
Compliance
Code of Conduct
Administration
Time Management
Communication Skills

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