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Added 6 mins ago
P
Restaurant manager
Popeyes
Westbank, BC
- From $39 CAD / hour
- Full-time
- On-site
Added 15 mins ago
TH
Assistant manager - food services
Tim Horton's ABC
Sparwood, BC
- From $27.8 CAD / hour
- Full-time
- On-site
Added 19 mins ago
PS
Kitchen manager
Patrinos Steak House & Lounge
Canmore, AB
- From $24 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 20 mins ago
CP
Restaurant manager
Chances Prince Rupert
Prince Rupert, BC
- $60,000 to $65,000 CAD / year
- Full-time
- On-site
Added 21 mins ago
SD
Shift manager - fast food restaurant
Seau De Crabe (Laval)
Laval, QC
- From $36 CAD / hour
- Full-time
- On-site
Added 26 mins ago
CR
Restaurant manager
Coast Restaurant
Vancouver, BC
- From $38.4 CAD / hour
- Full-time
- On-site
Added 26 mins ago
CR
Assistant manager - food services
Canadian Rocky Mountain Resorts
Field, BC
- $57,596 to $58,000 CAD / year
- Full-time
- On-site
Added 29 mins ago
P
restaurant manager
Petro-Canada
Clarenville, NL
- Full-time
Added 29 mins ago
BH
Registered Nurse – Critical Care #517-26
Brightshores Health System
Owen Sound, ON
- Part-time
Excellent communication, customer service and collaboration skills with patients, families and other healthcare professionals
Added 29 mins ago
CC
Pharmacist - Signing Bonus Available
CareRx Corporation
Victoria, BC
- $60 to $65 USD / hour
- Full-time
…following corporate policies ensuring the highest standard of customer care and quality of pharmacy…
Added 29 mins ago
BH
Registered Nurse – Critical Care #516-26
Brightshores Health System
Owen Sound, ON
- Part-time
Excellent communication, customer service and collaboration skills with patients, families and other healthcare professionals
Added 29 mins ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
…connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay…
Added 29 mins ago
LH
Job Title Program Support Worker
Lookout Housing + Health Society
Abbotsford, BC
- Full-time
The Program Support Worker reports to the Program Manager or designate and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following…
Added 29 mins ago
GC
Department Manager – Garden Supplies - Burnaby-Lougheed
GARDENWORKS Canada
Lougheed, AB
- Full-time
We’re looking for an organized and hands-on retail leader with a passion for gardening, guest service, and operational excellence. As the Department Manager for Garden Supplies, you’ll…
Added 30 mins ago
T
Personal Banking Associate Trainee
TD
Temiskaming Shores, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 30 mins ago
Events Assistant
Health Sciences North
Sudbury, ON
Strong relationship-building and customer service skills with the ability to engage confidently with donors, sponsors, volunteers and community partners.
Added 30 mins ago
S
Operations Lead - Full Time
Sephora
Lethbridge, AB
- $20 to $23.55 CAD / hour
- Full-time
Passionate about clients. Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible..
Added 42 mins ago
FT
Restaurant assistant manager
Food to Go By Marsha
Edmonton, AB
- From $37.5 CAD / hour
- Full-time
- On-site
Added 45 mins ago
PV
Hospital Administrator
P3 Veterinary Partners
Timmins, ON
- Full-time
…ophthalmology, physio, chiro, accounting, or a related professional service focused on customer service are also encouraged to…
Added 45 mins ago
GS
FT- Property Manager Assistant (Toronto)
Good Shepherd Hamilton & Toronto
Toronto, ON
- Full-time
This position will report to the Property Manager. The Property Manager Assistant enhances the dignity and quality of life of our clients, visitors and staff by providing support to the…
Added 45 mins ago
J
Senior Product Manager - Agentic Banking
Jobgether
Canada
- Full-time
…marketing, finance, compliance, and operations teams to transform customer needs into scalable, high-value solutions. By combining deep banking knowledge with emerging AI capabilities, you…
Added 45 mins ago
HB
Store Manager - HUGO Outlet, Vaughan Mills Outlet
HUGO BOSS Canada, Inc.
Toronto, ON
- Other
Strong customer service and communication skills
Added 45 mins ago
HB
Assistant Store Manager - BOSS Store, Laval
HUGO BOSS Canada, Inc.
Laval, QC
- Other
Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exemplary customer service.
Added 45 mins ago
HB
Assistant Manager - BOSS Store, Fairview
HUGO BOSS Canada, Inc.
Toronto, ON
- Other
Strong customer service and communication skills
Added 45 mins ago
HB
Assistant Manager - BOSS Store, Guildford 1
HUGO BOSS Canada, Inc.
Surrey, BC
- Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…

Customer Experience Associate

Ottawa, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 14, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 8, 2026

Original job description

Work Location:

Ottawa, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking solutions. Identify customer needs to promote products and services while maintaining operational excellence and compliance.

Requirements

Requires a high school diploma with at least one year of relevant experience, though an undergraduate degree is considered an asset. Candidates must possess strong administrative and communication skills with proficiency in MS Office.

Skills

Financial transactions
Customer service
Banking solutions
Administration
Organizational skills
Time management
MS Office
Communication
Problem resolution
Detail oriented

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Retail Banking
Client Relations
Operational Excellence
Compliance
Code of Conduct
Administration
Time Management
Communication Skills

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