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Specialist II, Processing Operations
ATB
Crossfield, AB · Didsbury, AB · Drayton Valley, AB · Drumheller, AB · Edmonton, AB · Edson, AB · Elk Point, AB · Coaldale, AB · Cochrane, AB · Cold Lake, AB · Consort, AB · Coronation, AB · Foremost, AB · Fairview, AB · Falher, AB · Forestburg, AB · Calgary, AB · Camrose, AB · Canmore, AB · Cardston, AB · Caroline, AB · Carstairs, AB · Castor, AB · Airdrie, AB · Alexis Whitecourt 232, AB · Andrew, AB · Athabasca, AB · Banff, AB · Barrhead, AB · Beaumont, AB · Beaverlodge, AB · Bonnyville, AB · Bow Island, AB · Boyle, AB · Breton, AB · Brooks, AB · Chestermere, AB · Claresholm, AB · Fort Macleod, AB · Fort McMurray, AB · Fort Saskatchewan, AB · Fort Vermilion, AB · Grande Prairie, AB · Granum, AB · Grimshaw, AB · Hanna, AB · High Level, AB · High Prairie, AB · Hinton, AB · Hythe, AB · Innisfail, AB · Jasper, AB · Killam, AB · La Crête, AB · Lac la Biche, AB · Lacombe, AB · Lamont, AB · Leduc, AB · Lethbridge, AB · Linden, AB · Magrath, AB · Manning, AB · Mayerthorpe, AB · Medicine Hat, AB · Milk River, AB · Nanton, AB · Okotoks, AB · Olds, AB · Onoway, AB · Oyen, AB · Peace River, AB · Picture Butte, AB · Pincher Creek, AB · Ponoka, AB · Provost, AB · Raymond, AB · Red Deer, AB · Redwater, AB · Rimbey, AB · Rocky Mountain House, AB · Rycroft, AB · Sherwood Park, AB · Slave Lake, AB · Smoky Lake, AB · Spirit River, AB · Spruce Grove, AB · St. Albert, AB · St. Paul, AB · Stettler, AB · Stony Plain, AB · Strathmore, AB · Sundre, AB · Sylvan Lake, AB · Taber, AB · Thorsby, AB · Three Hills, AB · Tofield, AB · Trochu, AB · Two Hills, AB · Valleyview, AB · Vegreville, AB · Vermilion, AB · Viking, AB · Vulcan, AB · Wainwright, AB · Westlock, AB · Wetaskiwin, AB · Wildwood, AB · AB · Lloydminster, SK · Diamond Valley, AB,CA · Whitecourt, AB,CA
- Full-time
…subject matter expert in exception processing, act as a citizen developer supporting our robotics solutions, optimize operational workflows, and advance strategic and regulatory initiatives…
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Beauty Advisor/Artist Beauty Advisor - The Cosmetic Company Store- Seasonal Part time - Quebec (QC)
Estée Lauder Companies
Montreal, QC
Added 2 mins ago
M
Cloud Solution Architect
Microsoft
Toronto, ON
- Full-time
…connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution…
Added 2 mins ago
M
Principal Product Manager
Microsoft
Vancouver, BC · Goodwood, ON
- Full-time
As a Principal Product Manager, you will define and drive the vision, strategy, and roadmap for next-generation data integration experiences. You will work closely with customers, partners,…
Added 2 mins ago
GI
Life Insurance Broker (Go Insurance)
Go Insurance
Edmonton, AB
- Other
Product Knowledge: Continuously improve knowledge of life insurance products, industry trends, and competitors to effectively communicate benefits and features to clients.
Added 2 mins ago
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Regional Sales Director, Apartments.com - Vancouver, British Columbia
CoStar
Vancouver, BC
- $150,000 to $170,000 CAD / year
- Full-time
…focused on growing new & existing customer business, driving product usage/adoption, preventing reversals, managing accounts, and providing outstanding customer…
Added 2 mins ago
S
Process Simulation Engineer
SLB
Calgary, AB
- Full-time
…reliability, engineering, and development, and provide feedback to product portfolio and engineering…
Added 2 mins ago
BS
Process Engineering Associate Co-op/New Grad
Boston Scientific
Mississauga, ON
- Full-time
…meaningful, hands-on engineering experience. You will help translate product designs into robust manufacturing and assembly processes while gaining exposure to equipment development,…
Added 2 mins ago
T
Personal Banker - Fixed Term Contract
TD
Calgary, AB
- Full-time
…branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada,…
Added 2 mins ago
T
Professional Assistant Branch Manager Wealth
TD
Ottawa, ON
- Full-time
Coach and develop employees to proactively identify client product and services needs and to deliver on the business sales, advice strategies and individual goals
Added 16 mins ago
K
Procurement Manager (Protein)
Kelly
Brantford, ON
- $66,848 to $83,560 USD / year
- Full-time
…procurement fundamentals and the ability to quickly learn a new product…
Added 16 mins ago
K
Director, Strategic Account (Food/CPG)
Kelly
Brantford, ON
- Up to $169,337 USD / year
- Full-time
Partner closely with New Product Development, Supply Chain, Procurement and Operations to deliver customer requirements.
Added 16 mins ago
K
Purchaser - High-Volume Distribution
Kelly
Port Coquitlam, BC
- $57,000 to $65,000 USD / year
- Full-time
Process and resolve claims related to shipment, product, or invoice discrepancies
Added 16 mins ago
GG
Sales - Sales Representative
Great Gulf
Orangeville, ON
- Full-time
Maintain current product, construction, builder, sales, market and legal knowledge related to product being sold
Added 16 mins ago
D
Senior Agile Coach - Operate (Future Opportunity)
Deloitte
Toronto, ON
- Full-time
…transformation, and change management. You will work closely with Product Owners, leadership teams, and cross-functional stakeholders to enhance Agile maturity, improve delivery outcomes,…
Added 16 mins ago
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Sales Representative
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East Gwillimbury, ON
- Full-time
Maintain current product, construction, builder, sales, market and legal knowledge related to product being sold
Added 16 mins ago
MI
Electrician - Maintenance Technician
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- $47.66 CAD / hour
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Added 16 mins ago
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We are looking for a Technical Instructional Developer to expand our Training Program and make LMI Technologies the thought leader in machine vision. This role will create new technical…
Added 16 mins ago
B
Senior Customer Care Representative - Calgary, AB
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- Full-time
Developing and executing targeted calling campaigns to promote BASF solutions, drive product adoption, and achieve sales objectives with assigned growers and retailers.
Added 16 mins ago
K
Customer Business Development Manager
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Brantford, ON
- $87,761 to $109,701 USD / year
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…commercial role involving pricing, promotions, forecasting, new product development and ongoing collaboration with internal…
Added 16 mins ago
TG
information technology (IT) service delivery manager
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Added 16 mins ago
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Architecte en information commerciale / Business Information Architect
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Added 17 mins ago
FL
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- Full-time
Maintains an awareness of all product knowledge, and current or upcoming product / trends
Added 31 mins ago
NP
Master Scheduler
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Toronto, ON · North York, ON
- $70,000 to $90,000 USD / year
- Full-time
Ensure 100% on-time delivery (OTD) for assigned customer and product portfolios.
Added 31 mins ago
WC
Analyst, Walmart Services - Seller Enablement
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Mississauga, ON
- Full-time
…Business Development, Strategic Account Management, Operations, Product, Marketing, and other internal teams to communicate the WFS value proposition, identify growth opportunities, and…

Customer Experience Associate

Ottawa, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 14, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 8, 2026

Original job description

Work Location:

Ottawa, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking solutions. Identify customer needs to promote products and services while maintaining operational excellence and compliance.

Requirements

Requires a high school diploma with at least one year of relevant experience, though an undergraduate degree is considered an asset. Candidates must possess strong administrative and communication skills with proficiency in MS Office.

Skills

Financial transactions
Customer service
Banking solutions
Administration
Organizational skills
Time management
MS Office
Communication
Problem resolution
Detail oriented

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Retail Banking
Client Relations
Operational Excellence
Compliance
Code of Conduct
Administration
Time Management
Communication Skills

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