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Added 2 mins ago
CL
Finance & ERP Manager
Caledon Laboratories Ltd
Georgetown, ON
- $110,000 to $125,000 CAD / year
- Full-time
…manufacturing high-purity products for analytical chemistry. We provide quality products to analytical labs, research and educational institutions, pharmaceutical organizations, and…
Added 2 mins ago
A
Environmental Engineer-Remediation Design
AECOM
AB · Edmonton, AB
- $85,000 to $110,000 CAD / year
- Full-time
Working in a team setting to meet timelines and quality management requirements
Added 3 mins ago
Innovation Manager
BWXT
Peterborough, ON
As a global leader in the design, manufacture, testing, and service of specialized equipment for on-power refueling, reactor maintenance, and nuclear medicine delivery, the Fuel and Fuel…
Added 18 mins ago
Production Shift Supervisor
Ferrero
Brantford, ON
Collaborates with Quality Department and Team Leader in supporting and supervising auto-control activities
Added 31 mins ago
DG
Senior Accountant, Privately Held Business Group
Doane Grant Thornton LLP
Oakville, ON
- Full-time
Acting as a leader in the business unit, service line, and firm by actively contributing to the development and execution of the office business plan
Added 31 mins ago
S
Engineering Lead – Structural
SYSTRA
Montreal, QC
- Full-time
SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and…
Added 33 mins ago
FH
VP of Design & Product Development
Fashion Heaven Inc.
Toronto, ON
- Full-time
The next stage of growth depends on product. The business needs a design leader with a trend-inspired yet refined eye, a proven track record in fashion design and the vision to build…
Added 1 hour ago
CI
Senior Technician, Quality
Celestica International LP
Newmarket, ON
- $51,000 to $60,000 CAD / year
Extensively assists and supports the Production Floor and Quality Engineers by providing production expertise to resolve Quality issues within the production operation. Monitors process,…
Added 1 hour ago
S
Illumination Engineer
SYSTRA
Toronto, ON
- Full-time
SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and…
Added 1 hour ago
ON
Gestionnaire adjoint/Assistant Manager - Carrefour Angrignon
Old Navy
Montreal, QC
- Full-time
…Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after…
Added 1 hour ago
A
Buyer
Acciona
ON · CAN - Eglinton Crosstown West
- Full-time
ACCIONA is a global leader in sustainable infrastructure and renewable energy, delivering innovative, forward-thinking solutions in over 40 countries. We’re proud to be shaping some of the…
Added 1 hour ago
V
VP Customer Success / Vice-président(e), Succès client
Vention
Montreal, QC
- Full-time
…investment in the Vention platform. Reporting to the CEO, this leader owns the complete post-sale customer experience - from onboarding and technical enablement, to support and subscription…
Added 1 hour ago
T
Wealth Operations Officer II Preferred Candidate
TD
Toronto, ON
- Full-time
Execute transactions accurately, on time and in line with established guidelines / procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
Added 1 hour ago
T
Data Scientist – Financial Crime Risk Management (FCRM)
TD
Toronto, ON
- Full-time
Have effective communication with different stakeholders from 1st line to discuss and solve model limitations / issues identified during the validation process.
Added 1 hour ago
T
Full Stack Architect - MDM/Customer 360
TD
Toronto, ON
- Full-time
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of…
Added 1 hour ago
T
Wealth Operations Officer II Preferred Candidate
TD
Toronto, ON
- Full-time
Execute transactions accurately, on time and in line with established guidelines / procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
Added 1 hour ago
T
IT Support Analyst IV
TD
Toronto, ON
- Full-time
Prioritize and manage own workload in order to deliver quality results and meet timelines
Added 1 hour ago
D
Practice Leader, Management support and expertise support
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
As team leader, you support team management. You coordinate your unit’s activities, action plans and initiatives. You coach and guide a team composed primarily of highly experienced…
Added 1 hour ago
A
Responsable gestion QSR (Intégrité du produit) / QSR Management Leader (Product Integrity)
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Le programme d'avions commerciaux A220 recherche un responsable de gestion de QSR (Quality Survey Report) pour rejoindre notre équipe qualité programme basée à Mirabel (Québec, Canada).
Added 2 hours ago
SG
Electrical Engineer & Project Manager, BESS
Socomec Group
Brampton, ON
- Full-time
Socomec Group (Socomec) is a global leader in electrical equipment engineering and manufacturing, specialized in low voltage energy performance.
Added 2 hours ago
AC
Food Service Director
Aramark Canada
Kingston, ON
- $65,000 to $75,000 CAD / year
- Full-time
Be seen as a senior leader for all operations and advocate for both our client and Aramark
Added 2 hours ago
NF
Materials Coordinator
New Flyer
Winnipeg, MB
- Full-time
New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure…
Added 2 hours ago
HI
Executive Underwriter (CL)
HUB International
Vancouver, BC
- Full-time
Together, we are building more than a market leader - we are building a place where talented professionals can thrive.
Added 2 hours ago
RM
Analyst Technology
Regional Municipality of Peel
Brampton, ON
- Other
…align with your strategic goals. Our vision is to be an IT leader offering customer-driven, high-quality service through skilled professionals, efficient operations, and cutting-edge…
Added 2 hours ago
NF
Materials Coordinator
New Flyer
Winnipeg, MB
- Full-time
New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure…

Customer Experience Associate

Sault Ste. Marie, ON, Canada

$22.00 - $27.21 CAD · Part-time

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 13, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 8, 2026

Original job description

Work Location:

Sault Ste Marie, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative skills and proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Word
Excel
Outlook
Administration
Time Management
Customer Service
Relationship Management
Compliance
Code of Conduct
Operational Excellence

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