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Added 3 mins ago
PA
Investment Operations Associate
Polar Amp
Toronto, ON
- Full-time
Polar Asset Management Partners is an alternative asset manager established in 1991 and headquartered in Toronto. With teams in Canada, US, and the UK, managing strategies across equities,…
Added 3 mins ago
NC
Quantitative Developer
Nymbus Capital
Montreal, QC
- Full-time
Functions: Investment Management, Software Development
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FG
Account Manager
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AB
- Full-time
Contribute to business development and support corporate initiatives.
Added 3 mins ago
Project Coordinator - Senior
Backwoods Energy Services
Edmonton, AB
Reports To: Project Manager / Senior Project Manager
Added 3 mins ago
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Manager, Operations and Support, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
The Manager, Operations Support leads the Support Professional team responsible for delivering high-quality operational and administrative support to Private Banking professionals and…
Added 3 mins ago
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Manager, AI Integration and Academic Innovation (1 Year Contract)
Algonquin College
Ottawa, ON
- Full-time
The Manager provides functional leadership for project teams and cross-portfolio AI initiatives by facilitating collaboration among internal representatives, coordinating project…
Added 3 mins ago
SI
Wireless Sales Supervisor
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North Bay, ON
- Full-time
…experience in the wireless department. You help our consumers and business customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the…
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Operations Manager
BGIS
Edmonton, AB
- Full-time
The Operations Manager is responsible for providing leadership, operational oversight, strategic direction, and innovation across assigned facilities, portfolios, and service delivery…
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Business Development and Strategic Projects Manager
Co-op
Minnedosa, MB
- Full-time
…throughout Heritage Co-op's trading area, identifying new contractor business, expanding existing accounts, and positioning Heritage Co-op as a preferred supplier of building materials and…
Added 17 mins ago
ES
Project Manager - Construction and Energy Efficiency at Toronto!
Equans Services Canada & US
Toronto, ON
- Full-time
quans is looking for a Project Manager - Construction and Energy Efficiency at Toronto!
Added 17 mins ago
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Quantitative Developer
Nymbus Capital
Montreal, QC
- Full-time
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Sr. Community Developer - Rainbow Six Siege
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Montreal, QC
- Full-time
…practices. As a key strategic partner, they will prioritize global business growth opportunities by collaborating with transversal stakeholders as they lead the global community strategy,…
Added 17 mins ago
DF
Senior Trade and Investment Officer
Department for Business, Innovation, Science and Trade
Montreal, QC
- Full-time
Demonstrated experience in a professional and client focused environment with relevant public and/or private sector, economic or business development capacity.
Added 17 mins ago
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General Manager - Steel & Fabrication Industry
Summit Search Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The General Manager, Ontario Region, is the engine behind the company’s growth, modernization, and market dominance across Ontario. Reporting directly to the President, this executive…
Added 17 mins ago
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EHS Manager
Veolia | Water Tech
Oakville, ON
- Full-time
The EHS Manager is responsible for directly supporting the VWTS Oakville business (approximately 600 employees) with all environmental, health, and safety aspects of Veolia's facility in…
Added 17 mins ago
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Account Manager
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Hamilton, ON
- $70,000 to $80,500 CAD / year
- Full-time
The Account Manager is responsible for building and maintaining strong merchant relationships while ensuring the successful delivery of products and services that meet customer needs. This…
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EHS Manager
Veolia | North America
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- Full-time
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Added 17 mins ago
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Visual Merchandiser
H&M
Abbotsford, BC
- Full-time
Organize and plan your workload according to store activation plan and adapt based on business needs in collaboration with your Store Management team and Area Visual Manager
Added 17 mins ago
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Territory Sales Representative
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- Full-time
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Added 17 mins ago
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Sales Account Manager
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Added 17 mins ago
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Food Service Director
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Drive revenue growth across service lines through exceptional execution and targeted business development initiatives
Added 17 mins ago
ME
Bookkeeper
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Support the continued development of the company’s finance function as the business grows.
Added 17 mins ago
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Culinary Specialist- Sous Chef
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Added 18 mins ago
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…judgment, take ownership, and contribute their ideas. As a Senior Manager, you'll play a key part in driving growth for our clients, our team, our firm, and your own professional…

Customer Experience Associate

Langley (District), BC, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 21, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 8, 2026

Original job description

Work Location:

Langley, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and escalate non-standard concerns as necessary.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Banking solutions

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Communication
Client Relations
Operational Excellence
Retail Banking

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