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Added 1 min ago
BT
Corporate sales manager
BUDDYPAY TECHNOLOGIES LTD.
Richmond, BC
- From $38.4 CAD / hour
- Full-time
- Hybrid
Added 5 mins ago
DR
Design Lead
DMC Recruitment Group
Vancouver, BC
- Full-time
You do not need to already be a Design Manager. The company is equally interested in a strong Senior Designer or Design Lead ready to take the next step into formal leadership, with…
Added 5 mins ago
D
Directeur, Médias Numériques
DAC
Montreal, QC
- Full-time
Added 5 mins ago
J
Inside Sales Representative
JobsMedia.io
Mascouche, QC
- Full-time
…logistics/transportation in collaboration with the counter manager. Request quotes from suppliers as needed and regularly inform the external representative and the sales manager of any…
Added 5 mins ago
T
Public Relations Communications Manager
Turo
Toronto, ON
- $86,000 to $107,000 CAD / year
- Full-time
The Public Relations Communications Manager will tell the Turo story on a day-to-day basis in Canada and highlight how Turo is reinventing car rental to unlock independence for all.
Added 5 mins ago
TR
Journeyperson Heavy Duty Mechanic
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Edmonton, AB
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Opportunities for training and professional development
Added 5 mins ago
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Design Engineer
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Added 5 mins ago
DoubleTree West Kelowna - Housekeeping Manager
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…order to build this team of yours, you take recruitment and training seriously. When it comes to cleanliness, your standards are high and so are our guest’s. Your team is laser focused on…
Added 20 mins ago
G
Integrated Marketing Specialist
GovAI
Waterloo, ON
- Full-time
…stay involved after launch: working department by department, training people on their real work, and refining the rollout until GovAI becomes part of how the organization gets things…
Added 20 mins ago
EK
Earls Takeout & Delivery Team Member
Earls Kitchen + Bar
Whistler, BC
- $18.25 to $20 CAD / hour
- Part-time
The Takeout & Delivery Partner at Earls works closely with the Sous Chefs and Take Away Experience Manager in the passthrough area of our restaurant. This role is all about attention to…
Added 20 mins ago
CG
Inside Sales Representative
Consolidated Gypsum Supply Ltd.
Saskatoon, SK
- Full-time
Additional duties that may be assigned by the Sales or Branch Manager
Added 20 mins ago
T
Senior Personal Banker Trainee – Home Borrowing
TD
Calgary, AB
- Full-time
…mobile within the Assigned District. Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of this posting…
Added 20 mins ago
EC
Territory Service Manager
Eaton Corporation
Brampton, ON
- Full-time
Eaton’s Vehicle division is currently seeking a Territory Service Manager to join the team. This role is based in Brampton, ON and includes approximately 25% travel.
Added 35 mins ago
RE
rooms manager - accommodation services
Renaissance Edmonton Airport Hotel
Edmonton, AB
- Full-time
Provides awareness training to employees to create a welcoming work environment for youth
Added 35 mins ago
PB
Key Leader
Poppy Barley Inc.
Vancouver, BC
- Part-time
Partner with the Store Manager and Assistant Store Managers to lead initiatives.
Added 35 mins ago
GA
Back-of-House Supervisor, Armani Caffè (FT)
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Vancouver, BC
- Part-time
As the Back of House Supervisor, you will support the General Manager with kitchen readiness, menu execution, production planning, service flow, inventory control, and culinary team…
Added 35 mins ago
BH
Coordinated Access & Assessment Manager
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- Full-time
In-house training, and training at other institutions, for courses related to employees’ current positions or to prepare them for advancement within BC Housing.
Added 35 mins ago
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Part-Time Manager
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Added 35 mins ago
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Registered Nurse - Mental Health Inpatient - Job Share
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Reporting to the Manager of Inpatient Mental Health, the RN demonstrates professional development and clinical competency, utilizes the nursing process to assess, plan, implement and…
Added 35 mins ago
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Site Manager - Geco/Wilroy Mine SitesNew
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Added 35 mins ago
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Surgical Clinical Reviewer
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Reporting to the Clinical Manager, Operating Room, PACU and Day Surgery, the Surgical Clinical Reviewer’s (SCR) primary responsibility is to collect and submit reliable data to the American…
Added 35 mins ago
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Reporting to the Reporting to the Manager of Infection Prevention and Control, the Infection Control Professional (ICP) will act as support with the ongoing implementation, development and…
Added 35 mins ago
FH
Manager Patient Access & Community Transition - Eagle Ridge Hospital
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- $55.25 to $79.42 CAD / hour
- Part-time
We are hiring for a Manager, Patient Access & Community Transition (PACT) to join our innovative and supportive leadership team at Eagle Ridge Hospital in Port Moody, B.C! This is an…
Added 35 mins ago
BI
Associate Director/Director, Private Markets Credit
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Toronto, ON
- Full-time
…milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and…
Added 35 mins ago
SI
Receptionist
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- Full-time
Reporting to the Facilities Manager, the incumbent will serve as the Receptionist at the Saint-Léonard office while also providing administrative support.

Customer Experience Associate

Langley (District), BC, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 21, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 8, 2026

Original job description

Work Location:

Langley, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and escalate non-standard concerns as necessary.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Banking solutions

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Communication
Client Relations
Operational Excellence
Retail Banking

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