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Added 6 mins ago
SP
Project Manager/Senior Project Manager (Edmonton)
Synergy Projects Ltd.
AB · Edmonton, AB
- Full-time
Job Title: Project Manager/Senior Project Manager, Synergy Projects Ltd.
Added 6 mins ago
CH
Catering Sales Manager - Full-Time Maternity Leave Coverage
Crescent Hotels & Resorts
Rossland, BC
- Full-time
Meet client on site to kick-off all events, ensure event is smoothly handed over to banquets team once event begins.
Added 6 mins ago
FH
Events Sales and Services Manager
Fairmont Hotels & Resorts
Whistler, BC
- Full-time
Computer literate with Delphi, Microsoft Office and Property Manager
Added 8 mins ago
T
Customer Experience Associate - Complexe St-Amable - Quebec City - 15 hours
TD
Quebec, QC
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 8 mins ago
T
Customer Experience Associate
TD
Ottawa, ON
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 8 mins ago
G
Représentant aux ventes externes / Outside Salesperson
Guillevin
Brossard, QC
- Full-time
Développer et maintenir des relations à long terme avec les clients et les fournisseurs.
Added 8 mins ago
C
Manager, Cash Management
CIBC
Edmonton, AB · Calgary, AB
- Full-time
Business Banking, Business Development, Cash Management, Client Relations, Client Service, Financial Advising, Market Trends, Portfolio Management, Results-Oriented, Treasury Management
Added 23 mins ago
AC
Manager, Project Development - Mining and Metals Saskatoon
Allnorth Consultants Limited
Saskatoon, SK
- Full-time
We are seeking a Project Development Manager to join our Mining & Metals team. As a key member of the operations team, you will help strengthen Allnorth’s brand, build lasting client…
Added 23 mins ago
TT
HVAC Services Account Manager
trane technologies
Winnipeg, MB
- Full-time
Trane Technologies is hiring a Services Account Manager in Winnipeg, MB. As a Services Account Manager, you will join Trane's best-in-class Commercial HVAC team. This is an exciting…
Added 37 mins ago
TS
Director, Commercial Property Management
TalentSphere Staffing Solutions
Calgary, AB
- Full-time
Our client, an established real estate organization is seeking a Director, Commercial Property Management to provide strategic leadership and operational oversight across a substantial…
Added 38 mins ago
AG
Construction Manager
Alstar Group
Leduc, AB
- Contract
Leadership & Financial Acumen: Demonstrated success managing workforces of 30+ personnel, project budgets, risk mitigation, and client relations.
Added 38 mins ago
Global product Marketing Manager
PayByPhone
Vancouver, BC
We are looking for a strategic and creative Product Marketing Manager to drive product positioning, content strategy and public relations efforts. This role is responsible for crafting…
Added 38 mins ago
S
Technical Implementation Manager
SuiteSpot
Remote, Canada
- Full-time
- Remote
As a Technical Implementation Manager, you will play a crucial role in the successful onboarding of new clients onto our SaaS platform. You will be responsible for the technical aspects of…
Added 52 mins ago
S
Regional Sales Manager
SSAB
Montreal, QC
- Full-time
Foster relationships with Inside Sales, Customer Service, Technical Development Manager’s (TDM’s), Marketing, Product Support, Global Services, Finance and Engineering employees.
Added 53 mins ago
H
Assessor Coordinator Degree
HealthCareersInSask.ca
Watrous, SK
- Full-time
Job Description: This position reports to the Manager or his/her designate and is responsible for the assessment and coordination of Home Care Client services and case management. The…
Added 1 hour ago
F
Client Relationship Manager
Futurpreneur
Toronto, ON
- $68,000 CAD / year
- Full-time
Here's the opportunity: Client Relationship Manager
Added 1 hour ago
F
Client Relationship Manager
Futurpreneur
Remote, Canada
- Full-time
- Remote
Here’s the opportunity: Client Relationship Manager
Added 1 hour ago
Program Coordinator
Government of Alberta
Calgary, AB
The Program Coordinator is responsible to assist the Manager, special projects and the Project Managers in the delivery and implementation of school modular projects and is a liaison…
Added 1 hour ago
W
Ingénieur en test et conception mécanique / Test & Mechanical Engineer
Wabtec
Montreal, QC
- Full-time
Habileté à analyser, comprendre, synthétiser et expliquer des problèmes techniques complexes à des auditoires variés et face au client.
Added 1 hour ago
R
Bilingual Senior HR Business Partner – Corporate Groups
Radio-Canada
Toronto, ON
- Full-time
Reporting to the Senior Manager, HR, you will be a key member of the People & Culture team, providing strategic Human Resources and Industrial Relations (HR/IR) consultation and operational…
Added 1 hour ago
W
Associate (Lions Gate Private Wealth Counsel)
Wellington-Altus
Vancouver, BC
- Full-time
Reporting to the Senior Wealth Advisor, Portfolio Manager at Lions Gate Private Wealth Counsel, the Associate supports the day-to-day operations of the practice by providing administrative,…
Added 1 hour ago
HB
Catering Sales Manager - Full-Time Maternity Leave Coverage
Horseshoe Bay Resort
Rossland, BC
- Full-time
Meet client on site to kick-off all events, ensure event is smoothly handed over to banquets team once event begins.
Added 1 hour ago
ML
Hospitality Manager
MAPLE LEAF LOUNGE
ON · MISSISSAUGA, ON
- Full-time
Exceptional client relations and guest service skills.
Added 1 hour ago
HR
Supply Chain Cooridnator
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Reporting Relationship: Manager, Operating RoomLocation: Humber River Hospital – Wilson SiteHours of work: Must be available for all rotating shifts including weekendsUnion: Non-UnionHiring…
Added 1 hour ago
CL
General Manager - Off Campus
Campus Living Centres
Waterloo, ON
- Full-time
The General Manager oversees all aspects of the community including: management of tenant relations, front desk, office administration, housekeeping, maintenance, finance, human resources,…

Customer Experience Associate

Ottawa, ON, Canada

$22.50 - $28.33 CAD · Part-time

Apply About employer

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 15, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 9, 2026

Original job description

Work Location:

Nepean, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Administration
Organizational skills
Time management
MS Office
Communication
Problem solving
Detail oriented
Banking solutions

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Administration
Time Management
Client Relations
Retail Banking
Commercial Banking
Operational Excellence
Compliance
Code of Conduct

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