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Added 10 mins ago
WI
Actuarial Intern
Wawanesa Insurance
Winnipeg, MB
- Other
…absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension…
Added 10 mins ago
MB
restaurant assistant manager
Mary Brown's Chicken
Lethbridge, AB
- Full-time
Added 10 mins ago
Strategic Sourcing - Strategic Sourcing Specialist
Mohawk Medbuy Corporation (MMC)
Burlington, ON · ON · Kingston, ON · London, ON · Thunder Bay, ON · Toronto, ON · Chatham-Kent, ON
Reporting to the Senior Manager, Strategic Sourcing, this position is responsible for providing support to lead and implement strategic sourcing processes which achieve the best possible…
Added 25 mins ago
GO
Trades Instructor
Government of Manitoba
The Pas, MB
- Part-time
…person plays in delivering exceptional services, programs and support to the province. Your important contributions are recognized with a comprehensive package of benefits, including an…
Added 25 mins ago
RL
CNC Machinist - Afternoon Shift
Romet Limited
ON · Mississauga, ON
- Full-time
…customer satisfaction through responsive deliveries, technical support and customer service that is matched with rugged and reliable products, manufactured with uncompromising quality,…
Added 25 mins ago
B
Private Banking Officer
BMO
Vancouver, BC · FBT
- Full-time
…impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth…
Added 25 mins ago
B
Mortgage Specialist
BMO
Laval, QC
- Full-time
…reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full…
Added 25 mins ago
B
Mortgage Specialist
BMO
Granby, QC · GRBY
- Full-time
…reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full…
Added 25 mins ago
B
Tenant Services Coordinator (1 Year Contract)
BGIS
Surrey, BC
- Full-time
Receive, process and validate service requests received by telephone, e-mail, and personal visits and maintain service call / work order tracking as required
Added 25 mins ago
Vendor Relationship Manager - Property Claims
Aviva
Calgary, AB · AB
Lead the development of tools and templates to support the ongoing strategy
Added 40 mins ago
M
People Services AI Solutions & Configuration Lead
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Evaluate emerging Workday AI capabilities and recommend opportunities to improve employee and manager experiences.
Added 40 mins ago
M
Manager / Senior Manager, AI Model Risk Governance, Standards & Enablement
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Manulife is seeking an experienced Manager / Senior Manager, AI Model Risk Governance, Frameworks & Standards to lead the development and evolution of the enterprise AI Model Risk…
Added 47 mins ago
CH
Office manager
Cranston Homes Ltd
Edmonton, AB
- From $36 CAD / hour
- Full-time
- On-site
Added 55 mins ago
CM
Licensed Practical Nurse
Coast Mental Health
Maple Ridge, BC
- Part-time
Employee and Family Assistance Program, which includes personal counselling, Life Coaching, Financial Coaching, Legal Referral and Advisory Services, and Health Coaching. In addition, Coast…
Added 55 mins ago
AC
Member Services Representative- St. Georges Branch
Assiniboine Credit Union
Alexander, MB · St. Georges, MB
- Part-time
Reporting to the Manager, Member Service or Assistant Branch Manager, the Member Service Representative plays a key role in delivering a consistent and compelling member experience at ACU.…
Added 55 mins ago
TO
Personal Support Worker- Regular Part Time (Long Term Care)
THE ONEILL CENTRE
Hamilton, ON
- Part-time
The Personal Support Worker (PSW) reports to the Director of Care and under the direction of the Unit Supervisor provides personal care, reports changes in resident status and documents…
Added 55 mins ago
GE
Plant Operator, Processing Facilities
GFL Environmental Inc.
Pickering, ON
- Full-time
…liquids division. Under general direction from the Operations Manager, the Plant Operator is responsible for day-to-day operations with respect to waste receiving, handling, processing and…
Added 55 mins ago
HB
Assistant Manager - BOSS Store, St. Foy
HUGO BOSS Canada, Inc.
Ste.-Foy, QC
- Other
Do you feel it’s time for a new challenge at HUGO BOSS? If so, we look forward telling you all about this job opportunity in a personal conversation.
Added 1 hour ago
DB
Part Time Bridal Sales
David's Bridal
Cambridge, ON
- $16 to $25.8 USD / hour
- Part-time
…whether that means the event or the wedding dress that matches a personal style - or the career that is a perfect fit. Join a company that dominates the products in their category – 1 out…
Added 1 hour ago
B
Senior Naval Architect - Team Lead
BMT
Victoria, BC
- $105,000 to $150,000 CAD / year
- Full-time
The Team Lead Naval Architecture (NA) is responsible for assisting the NA Capability Manager by leading a portion of the NA Team in either Halifax/Ottawa/Victoria.
Added 1 hour ago
B
Senior Naval Architect - Team Lead
BMT
Ottawa, ON
- $105,000 to $150,000 CAD / year
- Full-time
The Team Lead Naval Architecture (NA) is responsible for assisting the NA Capability Manager by leading a portion of the NA Team in either Halifax/Ottawa/Victoria.
Added 1 hour ago
B
Senior Naval Architect - Team Lead
BMT
Ottawa, ON
- $105,000 to $150,000 CAD / year
- Full-time
The Team Lead Naval Architecture (NA) is responsible for assisting the NA Capability Manager by leading a portion of the NA Team in either Halifax/Ottawa/Victoria.
Added 1 hour ago
B
Senior Naval Architect - Team Lead
BMT
Dartmouth, NS
- $105,000 to $150,000 CAD / year
- Full-time
The Team Lead Naval Architecture (NA) is responsible for assisting the NA Capability Manager by leading a portion of the NA Team in either Halifax/Ottawa/Victoria.
Added 1 hour ago
Senior Manager, Taxation
Metergy Solutions
Toronto, ON
As the Manager of Taxation, you will be responsible for managing all Canadian and US tax filings and provisions as well as being responsible for all tax related accounting and compliance…
Added 1 hour ago
SS
Health Care Aide | Permanent, Full-Time | Days/Evenings 7-3:30pm/3-11:30pm (5days on, 2off, 5days on, 3off)
Sienna Senior Living
Medicine Hat, AB
- Full-time
…meaningful work. And we offer a number of programs and benefits that support team members’ financial, personal and professional…

Customer Experience Associate

Ottawa, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 15, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 9, 2026

Original job description

Work Location:

Nepean, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Administration
Organizational skills
Time management
MS Office
Communication
Problem solving
Detail oriented
Banking solutions

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Administration
Time Management
Client Relations
Retail Banking
Commercial Banking
Operational Excellence
Compliance
Code of Conduct

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