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Added 13 mins ago
RD
Portfolio Advisor, Portfolio Construction & Practice Management
RBC Dominion Securities
Toronto, ON
- Full-time
…candidate has portfolio analysis and management experience as an Associate Advisor or Investment Advisor, with the ability to distill complex investment views into clear recommendations…
Added 13 mins ago
WI
Process & Data Mapping Associate
Wesgar Inc.
Port Coquitlam, BC
- Full-time
…ourselves on a workplace culture built on empathy, professional development, and operational excellence. We are committed to maintaining a professional, inclusive, and high-energy…
Added 13 mins ago
T
Store Manager
Torrid
Surrey, BC
- Full-time
…focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our…
Added 13 mins ago
RD
Associate Advisor
RBC Dominion Securities
Ottawa, ON
- Full-time
As an Associate Advisor, you will work with the Investment Advisor team and be responsible for providing proactive advice and support to our clients and the Investment Advisor, helping…
Added 29 mins ago
B
Associate Manager, Membership Marketing
BCAA
Burnaby, BC · *Head Office
- Full-time
We're looking for an Associate Manager, Membership Marketing to join our Marketing team on a fixed-term contract expected to end on July 14, 2028. In this role, you'll help drive Membership…
Added 29 mins ago
BN
User support technician
Builden Network and Construction Solutions Ltd.
Williams Lake, BC
- From $38.5 CAD / hour
- Full-time
Provide business systems, network and Internet support to users in response to identified difficulties
Added 43 mins ago
T
Full-Time Assistant Manager
Torrid
Rocky View No 44, AB · Rocky View County, AB
- Full-time
…focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our…
Added 44 mins ago
GI
Donation Attendant
Goodwill Industries Ontario Great Lakes
Guelph, ON
- Up to $18.5 CAD / hour
- Part-time
Hours of Work: This is an hourly-paid position. Hours of work are not guaranteed and are scheduled based on the needs of the business and may vary from week to week.
Added 44 mins ago
GI
Retail Production Associate
Goodwill Industries Ontario Great Lakes
Oakville, ON
- Up to $18.5 CAD / hour
- Part-time
Retail Production Associate is a customer service role responsible for providing excellent service while ensuring a healthy and safe work environment. As a Retail Production Associate, you…
Added 59 mins ago
G
Associate, Client Engineering (Mexico City)
Glia
Vancouver, BC
- Full-time
We're growing rapidly, and seeking a passionate professional to join our Client Engineering team in Mexico City as Sr. Associate, Client Engineering.
Added 1 hour ago
X
Computer network technician
Xiingo
Mississauga, ON
- From $41 CAD / hour
- Full-time
- On-site
Added 1 hour ago
Seasonal Retail Associate - Hourly - Stores
Fossil Group
Richmond, BC
The Seasonal Sales Associate’s overall responsibility is to provide a Radical Customer Experience. They align their day with business needs and take action in order to successfully achieve…
Added 1 hour ago
SD
Senior Analyst, Business Intelligence
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
The Senior Analyst, Business Intelligence and Insights is an individual with strong technical skills that will leverage SHN program, patient, and system data to generate outputs and…
Added 1 hour ago
WC
(CAN) Overnight Lead Department Manager
Walmart Canada
Salmon Arm, BC
- Full-time
Participates in the training and development of overnight associates to support productivity, performance, and achievement of stocking and operational goals.
Added 1 hour ago
TL
Estate Litigation Associate – Pitblado LLP
The Law Society of Manitoba
Winnipeg, MB
- Full-time
We offer a collegial culture, continuing legal education, dedicated marketing and business development support, comprehensive benefits, and a competitive base salary with the opportunity to…
Added 1 hour ago
KB
Flooring Associate
Kent Building Supplies
Dartmouth, NS
- Full-time
As a Full-Time Flooring Sales Associate, you will assist customers with their flooring projects by recommending the right products and solutions to meet their needs. The ideal candidate…
Added 1 hour ago
LC
Pharmacist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Prince George, BC
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
LC
Pharmacist, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Prince George, BC
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
WI
Process & Data Mapping Associate
Wesgar Inc.
Port Coquitlam, BC
- $26 to $30 CAD / hour
- Full-time
…ourselves on a workplace culture built on empathy, professional development, and operational excellence. We are committed to maintaining a professional, inclusive, and high-energy…
Added 1 hour ago
CS
Student Groups Coordinator
Capilano Students' Union
North Vancouver, BC
- Full-time
Under the direction and supervision of the associate executive director, the student groups coordinator organizes resources and support for student clubs, academic student associations, and…
Added 1 hour ago
T
Customer Experience Associate
TD
Brandon, MB
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
T
Customer Experience Associate - Fixed Term Contract
TD
Portage la Prairie, MB
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
HE
Entry Level Direct Marketng Associate
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $40,000 to $46,000 CAD / year
- Full-time
We’re looking for an Entry-Level Marketing Associate who is eager to learn, contribute, and grow within a collaborative environment.
Added 1 hour ago
WC
customer service manager
Walmart Canada
Hanover, ON
- $15 CAD / hour
- Contract
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.
Added 1 hour ago
TC
Regional Marketing Manager - Quebec Zone
Toyota Canada Inc.
Brossard, QC
- Full-time
Professional growth and development programs to help advance your career

Customer Experience Associate

Barrhead, AB, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Oct 26, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 9, 2026

Original job description

Work Location:

Barrhead, Alberta, Canada

Hours:

18.75

Line of Business:

Personal & Commercial Banking

Pay Details:

22.00 - 27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits, withdrawals, and bill payments while adhering to standardized operating procedures and ethical codes. Identify customer needs to recommend appropriate banking solutions and resolve concerns to ensure a positive customer experience.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and organizational skills, proficiency in MS Office, and the ability to communicate effectively in a fast-paced environment.

Skills

Customer service
Financial transactions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Banking solutions

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Retail Banking
Commercial Banking
Customer Service
Administration
Time Management
Communication
Compliance
Banking Solutions

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