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Added 6 mins ago
TO
Fleet Administrator
Transdev Ontario Manitoba
Kitchener, ON
- Full-time
Reporting to the Fleet & Assets Manager. You are responsible for maintaining the day-to-day administrative operations of the Fleet Services department. This includes processing work orders…
Added 6 mins ago
R
Bilingual Senior HR Business Partner – Corporate Groups
Radio-Canada
Toronto, ON
- Full-time
Reporting to the Senior Manager, HR, you will be a key member of the People & Culture team, providing strategic Human Resources and Industrial Relations (HR/IR) consultation and operational…
Added 6 mins ago
S
Account Manager
SoTalent
Montreal, QC
- Full-time
Build and execute account development plans aligned with business objectives and customer needs.
Added 6 mins ago
OH
Bilingual Care Coordinator, Regular Full Time, Central Ottawa General, Labelle
Ontario Health atHome
Ottawa, ON
- Full-time
Under the general direction of the Manager, Patient Services, the Care Coordinator is responsible for managing a caseload of diverse patients who are living and/or dealing with a variety of…
Added 6 mins ago
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Manager, Government Funding & Incentives - Temporary 12 Months - Danone Canada
Danone
Boucherville, QC
- $72,000 to $110,000 CAD / year
- Full-time
The role does not own government relations strategy, public policy development, advocacy activities or external government stakeholder relationship management.
Added 6 mins ago
R
Integrated Account Lead
Radio-Canada
Toronto, ON
- Full-time
This role is a hybrid work arrangement. Work schedule to be discussed with Hiring Manager according to the guidelines defined by the department.
Added 6 mins ago
TP
Manager, Communications
The Princess Margaret Cancer Foundation
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
The Manager, Communications is a senior member of The Princess Margaret Cancer Foundation’s Communications team, responsible for leading key areas of the Foundation’s communications…
Added 6 mins ago
IC
Human Resources Business Partner- EN
IAMGOLD Corporation
Gogama, ON
- Full-time
IAMGOLD is a Canadian-based gold mining company with operations and development projects across North America and West Africa. With flagship operations such as the Côté Gold Mine in Ontario…
Added 6 mins ago
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Accounts Receivable Specialist (1 year contract)
PointClickCare
Mississauga, ON
- $26.44 to $29.8 CAD / hour
- Contract
…significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top…
Added 6 mins ago
CN
Director, Governance and Controls
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
Directing development, implementation and maintenance of corporate governance processes.
Added 7 mins ago
W
Associate (Lions Gate Private Wealth Counsel)
Wellington-Altus
Vancouver, BC
- Full-time
Reporting to the Senior Wealth Advisor, Portfolio Manager at Lions Gate Private Wealth Counsel, the Associate supports the day-to-day operations of the practice by providing administrative,…
Added 7 mins ago
CB
Territory Manager
Cambridge Brass Inc.
Cambridge, ON
- Full-time
The Territory Manager will be responsible for sales growth and business development through distributor partners, oversee all phases of selling in an assigned sales territory, and engage in…
Added 7 mins ago
HR
Supply Chain Cooridnator
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Reporting Relationship: Manager, Operating RoomLocation: Humber River Hospital – Wilson SiteHours of work: Must be available for all rotating shifts including weekendsUnion: Non-UnionHiring…
Added 20 mins ago
S
Sales Development Representative - Canada
SWTCH
Canada
- Full-time
SWTCH is looking for a Sales Development Representative to help us scale and grow our business in Western Canada. Working closely with our Business Development team, you'll help identify,…
Added 20 mins ago
CL
General Manager - Off Campus
Campus Living Centres
Waterloo, ON
- Full-time
The General Manager oversees all aspects of the community including: management of tenant relations, front desk, office administration, housekeeping, maintenance, finance, human resources,…
Added 20 mins ago
IG
Marketing Project Manager
Insight Global
Toronto, ON
- $49.5 to $56 CAD / hour
- Contract
We are seeking a highly organized and proactive Marketing Project Manager to support a fast-paced Digital Marketing team for one of our top banking clients. This role is responsible for…
Added 20 mins ago
AI
Global Manager, Mechanical Design Manufacturing Solutions
ATS Industrial Automation
Cambridge, ON
- Full-time
Coach team members on ABM processes, A3s, RCAs, cost benefit analysis, process development
Added 20 mins ago
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Store Manager Oakridge Centre
Sunglass Hut
Vancouver, BC
- Full-time
The Store Manager is an on-the-floor leader, not only performing all store functions, but also acting as a guide and role model for the team. Coaches, develops and inspires the team so that…
Added 20 mins ago
T
Conseiller / Conseillère cybermétrie (web analytique)
Tink
Montreal, QC
- Full-time
Configurer les outils de mesure pour les sites web et applications, notamment GA4, Google Tag Manager et Google Looker Studio ;
Added 20 mins ago
FC
Supervisor, Business Accounting
Federated Co-operatives Limited
Saskatoon, SK
- Full-time
…recruitment process, performance management, and professional…
Added 20 mins ago
W
Associate (Lions Gate Private Wealth Counsel)
Wellington-Altus
Vancouver, BC
- Full-time
Reporting to the Senior Wealth Advisor, Portfolio Manager at Lions Gate Private Wealth Counsel, the Associate supports the day-to-day operations of the practice by providing administrative,…
Added 20 mins ago
CI
Manager, Distribution Centre and Logistics
Compugen Inc
Richmond Hill, ON
- Full-time
Position Overview: Reporting to the Director of Operations, the Manager, Distribution Centre (DC) and Logisticsis responsible for the strategic direction and leadership of the overall DC…
Added 20 mins ago
EC
Cruise Sales Manager
Expedia Cruises in Nanaimo
Nanaimo, BC
- Full-time
The Cruise Sales Manager plays a key leadership role in driving the success of our Travel Center. This position is responsible for achieving sales growth, recruiting and onboarding new…
Added 20 mins ago
AL
Area Business Manager - Ontario
ADAMA Ltd.
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
The Area Business Manager (ABM) executes all commercial and business development activities in a set geography and predetermined budget. In this key role, the ABM is responsible for the…
Added 20 mins ago
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Recruteur(e) bilingue / Bilingual Recruiter
FYidoctors
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time

Customer Experience Associate

Toronto, ON, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Oct 16, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 9, 2026

Original job description

Work Location:

Etobicoke, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

22.50 - 28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and escalate non-standard issues while maintaining accurate records and adhering to ethical standards.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Financial transactions
Customer service
Banking solutions
Administration
Organizational skills
Planning
Time management
MS Office
Communication
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development programs
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Relationship Management
Compliance
Ethics
Operational Excellence
Client Facing
Retail Banking

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