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Added 9 mins ago
TM
Regional Marketing Manager - Quebec Zone
Toyota Motor Corporation
Quebec, QC · Toyota Canada Inc - Quebec Zone
- Full-time
Partner with field sales and after-sales representatives to identify business opportunities and develop marketing support that contributes to their objectives.
Added 9 mins ago
S
Content Developer
SOTI
Mississauga, ON
- Full-time
Partner with stakeholders and subject matter experts to understand business needs, validate technical accuracy, and ensure learning effectiveness.
Added 24 mins ago
R
Director, Fraud Agentic AI
RBC
Toronto, ON
- Full-time
…& Fraud Management(CFM). You will combine strong strategy, business and product expertise to shape AI solutions, including Large Language Models(LLM)-based and Agentic AI solutions. You…
Added 24 mins ago
T
Information Security Analyst II - Asset Assessment & Governance
TD
Toronto, ON · Mississauga, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 24 mins ago
T
Customer Experience Associate - Complexe St-Amable - Quebec City - 15 hours
TD
Quebec, QC
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 24 mins ago
T
Customer Experience Associate
TD
Ottawa, ON
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 24 mins ago
T
Personal Banking Associate (Full time)- Val Bélair, Quebec city
TD
Quebec, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 24 mins ago
T
Customer Experience Associate
TD
High Prairie, AB
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 24 mins ago
T
Customer Experience Associate
TD
Oyen, AB
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 24 mins ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 24 mins ago
HR
Sales Associate
Holt Renfrew
Vancouver, BC
- Part-time
…dental benefits, tuition assistance, and continuous learning and…
Added 24 mins ago
C
Director, Product Management - Global Transaction Banking
CIBC
Toronto, ON
- Full-time
CIBC’s Global Transaction Banking (GTB) business is an innovative vertical within the bank, focused on delivering leading-edge solutions for corporate, government and institutional clients.…
Added 24 mins ago
B
Senior Manager, AI Strategy & Product Management
BMO
Toronto, ON · FCP
- Full-time
Lead vendor evaluations, partner engagements, and major product decisions, balancing client value, business outcomes, technical feasibility, operational readiness, and regulatory…
Added 24 mins ago
PH
Project Coordinator
Potentia Human Resources Inc.
BC · Vernon Central, British Columbia
- Full-time
partner to Project Managers and field teams. You’ll drive project
Added 24 mins ago
M365 Solutions Specialist
University of Toronto
Toronto, ON
Assessing client system requirements, business processes, and user needs, and proposing effective solutions using the Microsoft 365 (M365) suite
Added 54 mins ago
TT
Commercial Finance Business Partner
Tundra Technical Solutions
Toronto, ON
- $100,000 to $150,000 CAD / year
- Full-time
Reporting to the Chief Financial Officer, the Commercial Finance Business Partner will establish and lead a centralized Pricing Desk within Finance to improve pricing consistency, manage…
Added 54 mins ago
B
Senior Manager, AI Strategy & Product Management
BMO
Toronto, ON
- Full-time
Lead vendor evaluations, partner engagements, and major product decisions, balancing client value, business outcomes, technical feasibility, operational readiness, and regulatory…
Added 54 mins ago
T
Information Security Analyst II - Asset Assessment & Governance
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 54 mins ago
T
Personal Banking Associate (Full time)- Val Bélair, Quebec city
TD
Quebec, QC · Val-Bélair, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 54 mins ago
EF
Business Development Manager
Everclean Facility Services
Toronto, ON · Greater Toronto Area, Canada
- $85,000 to $100,000 CAD / year
- Full-time
…self-starter who gets fired up about building your own book of business, thrives on the hunt, and genuinely loves the thrill of turning a cold prospect into a loyal client - we need to…
Added 54 mins ago
E
Partenaire marketing B2B - B2B Marketing Partner
Excelpro
Montreal, QC
- Full-time
une bonne compréhension du marketing numérique et du parcours client B2B;
Added 54 mins ago
SC
Manager, Infrastructure Operations
Sheridan College
Oakville, ON
- Full-time
Fostering development of a client service and service management culture. Plays an active role in improving interfaces between business, clients and IT
Added 54 mins ago
TS
Project Director
TalentSphere Staffing Solutions
Calgary, AB
- Full-time
Our client seeks an experienced Project Director to assist with their expansion in the Calgary market. This firm already have projects underway in Calgary and are looking for a talented…
Added 54 mins ago
TS
Director, Commercial Property Management
TalentSphere Staffing Solutions
Calgary, AB
- Full-time
Financial Planning and Reporting: Lead the development and review of annual budgets, business plans, financial forecasts, operating reports, and variance analyses. Ensure financial results…
Added 54 mins ago
TH
Project Manager – Contaminated Sites (Vancouver or Victoria, BC)
The Headhunters Recruitment
Vancouver, BC
- Full-time
Foster strong relationships with clients and contribute to business development initiatives, solidifying Core6 as a trusted partner.

Customer Experience Associate

Brampton, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 19, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 9, 2026

Original job description

Work Location:

Brampton, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing advice on banking products to customers. Resolve customer concerns and identify opportunities to promote services to meet assigned business goals.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Time management
Organizational skills
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Communication
Customer Service
Retail Banking
Commercial Banking
Operational Excellence
Compliance
Ethics
Relationship Management

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