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Added 1 min ago
MG
Import Transportation Supervisor
Mohawk Global Logistics Corp
Mississauga, ON · Toronto, ON
- $70,000 to $85,000 CAD / year
…opportunities that strengthen both individual performance and team success. This role plays a critical part in building future leaders, improving team performance, and strengthening Mohawk…
Added 1 min ago
Key Account Manager (Builder Markets)
Reliance Home Comfort
Burlington, ON
By joining Reliance as a Key Account Manager (Builder Markets), you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth…
Added 1 min ago
Project Engineering Manager - Brossard
Schneider Electric
Brossard, QC
At our Brossard manufacturing site, every customer project comes with its own technical requirements and challenges. In this role, you will lead a multidisciplinary engineering organization…
Added 1 min ago
CT
Tour Manager - Canada
COLLETTE TRAVEL SERVICE INC
Canada
- Contract
We believe that your role as the on-the-ground face of our company is the most important aspect of a remarkable customer experience. Over the course of our guided tour, you’ll build rapport…
Added 1 min ago
PA
Supervisor, Ramp - Toronto (YTZ)
Porter Airlines Inc.
Toronto, ON
- Full-time
…engages with team members to foster their commitment to Porter’s success. Constantly seeks ways to drive operational efficiency while supporting team members and…
Added 16 mins ago
CL
Store Manager
Chatters Limited Partnerships
Guelph, ON
- $50,000 CAD / year
- Contract
We are looking for a Store Manager at our Stone Road Mall, Guelph Retail Salon!
Added 30 mins ago
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Manager, Customer Support
Pontosense
Toronto, ON
- Full-time
Toronto or Waterloo, hybrid | Full-time | Reports to the Head of Customer Success
Added 30 mins ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
…connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay…
Added 31 mins ago
Store Manager
Sherwin-Williams
Chatham-Kent, ON · Chatham, ON
The Store Manager is responsible for overseeing the daily operations of their store, making sure it runs smoothly and effectively. This includes managing all aspects of store operations,…
Added 31 mins ago
Truck Driver
UFA Co-operative Ltd.
AB · Fairview, AB
Reporting to the Yard Manager, the Truck Driver is responsible for making timely, accurate and safe deliveries to UFA’s members and customers. This role has significant impact on customer’s…
Added 31 mins ago
Independent Contractor, Channel Performance
Ipsos
Toronto, ON
Working under the direction of a Field Manager/Field Coordinators to ensure all work is completed on time, in full, and error free.
Added 31 mins ago
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Financial Services Representative - Blundell Centre (6-Month Contract)
Vancity
Richmond, BC
- Full-time
…you’ll help members achieve their goals while driving branch success. If you're eager to learn, passionate about helping people, and ready to grow with us - this could be the perfect…
Added 45 mins ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Airdrie, AB
- Full-time
A focus and dedication to your success! We are committed to ensuring our employees receive proper training so they can confidently provide excellent customer service to our customers every…
Added 45 mins ago
A
Customer Success Manager
Appear
Toronto, ON
- Full-time
2+ years in an account management, customer success, or renewal-owning role in B2B SaaS.
Added 45 mins ago
FS
Regional Sales Manager- Municipal- South Central Ontario
Federal Signal Corporation
Toronto, ON
- Full-time
…diverse municipal operational requirements. The Regional Sales Manager – Municipal will also represent the company at industry events and build long-term, trusted customer…
Added 45 mins ago
AA
Responsable de la gestion des fournisseurs / Supplier Chain & Quality management
Airbus Aircraft
Montreal, QC
- Full-time
The A220 commercial aircraft Programme is looking for 1 to join our Supply Chain Quality Manager (SCQM) team based in Mirabel (Québec, Canada), where you will work jointly with the Airbus…
Added 45 mins ago
A
Senior Manager, AI Strategy & Business Development
Avanade
Toronto, ON
- Full-time
Facilitate conversations that connect AI capabilities to business strategy, workforce transformation, customer experience, operational efficiency, and growth.
Added 45 mins ago
A
Dietary Aide AgeCare Glen Oaks
AgeCare
Oakville, ON · AgeCare Glen Oaks (Previously Waterford)
- Part-time
As a Dietary Aide at AgeCare, reporting to the Director or Dietary Manager, you will play a key role in ensuring our residents enjoy a pleasant dining experience. You will assist with the…
Added 1 hour ago
Renewals Specialist | Spécialiste des renouvellements
Alveole
Montreal, QC
Partner closely with Customer Success, Support, Sales, and Product to resolve customer concerns efficiently.
Added 1 hour ago
Executive Support & Workplace Experience Coordinator | Coordonnateur·trice – Soutien exécutif et expérience au travail
Alveole
Montreal, QC
A leadership meeting turns into ten follow-ups. A customer wants a specialized experience with a 24h turnaround. Someone needs complicated, multi-city travel booked. A new hire starts…
Added 1 hour ago
DB
Part Time Bridal Sales
David's Bridal
Woodbridge, ON
- Part-time
…all customers. Stylists are responsible for providing 5-Star Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our selling…
Added 1 hour ago
DB
Part Time Bridal Sales
David's Bridal
Dartmouth, NS
- Part-time
…all customers. Stylists are responsible for providing 5-Star Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our 5-Step…
Added 1 hour ago
DB
Part Time Bridal Sales
David's Bridal
Hamilton, ON
- Part-time
…all customers. Stylists are responsible for providing 5-Star Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our selling…
Added 1 hour ago
R
Financial Advisory Consultant
RBC
Vancouver, BC
- Full-time
Owner-manager taxation and corporate reorganizations
Added 1 hour ago
R
Financial Advisory Consultant
RBC
Montreal, QC
- Full-time
Owner-manager taxation and corporate reorganizations

Customer Experience Associate

Brampton, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 19, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 9, 2026

Original job description

Work Location:

Brampton, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing advice on banking products to customers. Resolve customer concerns and identify opportunities to promote services to meet assigned business goals.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Time management
Organizational skills
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Communication
Customer Service
Retail Banking
Commercial Banking
Operational Excellence
Compliance
Ethics
Relationship Management

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