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Added 7 mins ago
PC
Deals Contracts & Closing Mechanism Manager
Pwc Canada
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
A Chartered Accountant Designation (or local equivalent) required· Proven technical and analytical capabilities including proven financial and business performance analysis skills.
Added 22 mins ago
T
Data Excellence Manager
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
As the Data Excellence Manager, you will enable Takeda Canada’s data-driven decisions by ensuring critical local data is trusted, usable, and aligned with enterprise standards. You will…
Added 37 mins ago
DC
Senior Manager, Client Service
DATA Communications Management Corp
Richmond Hill, ON
- $75,000 to $85,000 CAD / year
- Full-time
Act as the primary project manager for client onboarding, new project implementations, and change requests from scoping through go-live, owning level-of-effort estimates, project…
Added 37 mins ago
XT
Project Manager
Xodus Travel Services Inc.
Windsor, ON · ON
- $80,000 to $105,000 CAD / year
- Full-time
The Project Manager is responsible for orchestrating the successful delivery of projects by effectively managing resources, timelines, and stakeholder expectations. This role requires the…
Added 37 mins ago
S
Director of Finance
SHIPSHEY
Mississauga, ON
- $98,968.67 to $118,320 CAD / year
- Full-time
Serve as a key advisor on financial strategy, risk management, budgeting, forecasting, and business planning
Added 37 mins ago
TE
Marketing Manager
THE EMPIRE LIFE INS. CO
Kingston, ON · Toronto, ON
- Full-time
- Contract
Empire Life is looking to hire a Group Marketing Manager to join our Marketing team! We are actively seeking candidates to fill a current, open position.
Added 37 mins ago
WG
Branch Manager
WGI Group
ON
- $90,000 to $125,000 CAD / year
- Full-time
Reporting to the Senior Vice President, the Branch Manager has overall responsibility for the performance of the branch, including operations, production, sales and customer relationships,…
Added 37 mins ago
Project Coordinator - Capital Projects
Convergint Technologies Ltd
Dartmouth, NS
Attend all Pre-Bid meetings to document action items for follow through. Assist Project Manager in following up on Business Development action items.
Added 37 mins ago
CI
Intermediate Accountant
Cotecna Inspections
Burnaby, BC
- $60,000 to $65,000 CAD / year
- Full-time
Collaboration: Work closely with the finance team of North America and business managers on financial tasks, providing insights into financial performance.
Added 37 mins ago
B
Senior Interior Designer
BGIS
Toronto, ON
- Full-time
…support of annual planning and in response to client on-demand business…
Added 49 mins ago
HI
Accommodations manager
Holiday Inn Express Cold Lake
Cold Lake, AB
- From $62,010 CAD / year
- Full-time
- On-site
Health benefits, Financial benefits, Other benefits
Added 52 mins ago
ST
Financial Business Services Coordinator
Securitas Technology Canada Corporation
Mississauga, ON
- Full-time
Job Posting TitleFinancial Business Services Coordinator
Added 52 mins ago
BC
General Manager
BELFOR CANADA INC.
Collingwood, ON
- Up to $90,000 CAD / year
- Full-time
The General Manager drives the performance and success of the branch, ensuring revenue growth, profitability, and operational excellence. This leadership role oversees multiple departments,…
Added 52 mins ago
FM
HR Superintendent
Foran Mining Corporation
Saskatoon, SK
- $140,000 to $155,000 CAD / year
- Full-time
Reporting to the HR & Payroll Manager, the HR Superintendent leads the delivery of HR services at the McIlvenna Bay Operation, providing strategic and operational leadership to the HR…
Added 52 mins ago
Manager, Client Services
FNF Canada
Mississauga, ON
FNF Canada, a division of Fidelity National Financial, is one of the country’s largest providers of title insurance and ancillary services is a leading service provider to financial…
Added 52 mins ago
AI
Production Manager - Excellence Auto Collision - Midwest
AutoCanada Inc.
Toronto, ON
- $50,000 to $65,000 CAD / year
- Full-time
Understand the financial performance of the collision centre and address any operational concerns that could impact the success of the business
Added 52 mins ago
BC
PR Manager
BENEFIT COSMETICS SERVICES
Toronto, ON
- $70,000 to $80,000 CAD / year
- Contract
We’re seeking a strategic and connected PR Manager to lead Benefit Canada’s PR, media and influencer strategy. In this role, you’ll develop and execute innovative, on-brand initiatives that…
Added 52 mins ago
CM
Senior Financial Analyst
CanCap Management Inc.
Toronto, ON
- $75,000 to $90,000 CAD / year
- Full-time
CanCap has the immediate need for a skilled and energetic Senior Financial Analyst, reporting to the Manager, Finance. The Senior Financial Analyst will play an important role in the…
Added 52 mins ago
GW
Deskside Technician
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Calgary, AB
- Full-time
Our diverse group of legal professionals, law students, law clerks, paralegals, legal administrative assistants and business services team work together, and are respected and valued for…
Added 1 hour ago
Sales Associate
JD Sports / Livestock / Size?
Mississauga, ON
Our Retail team is looking for an Assistant Store Manager at our CF Markville location! Come join our quickly growing and developing team at JD Sports Canada. Main responsibilities include…
Added 1 hour ago
Back of House Manager
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We are seeking a highly organized, detail-oriented, and performance-driven Back of House Manager to lead all stockroom and back-of-house operations in a fast-paced, lifestyle and…
Added 1 hour ago
Account Manager_Operations_Cleaning_Industry_London
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London, ON · St. Thomas, ON · Woodstock, ON
…actively anticipating needs, resolving concerns, and leading performance and quality conversations at the store and regional…
Added 1 hour ago
H(
Sr. Analyst, Securities Operations (14-month contract)
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
- $103,000 to $153,000 CAD / year
- Full-time
Reporting to the Senior Manager, Securities Operations, the Senior Analyst is the subject matter expert of this team and has extensive knowledge of derivatives and marketable products…
Added 1 hour ago
US Corporate Tax - Waterloo - Manager
EY
London, ON · Toronto, ON
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package…
Added 1 hour ago
Assistant Marketing Manager, Häagen-Dazs
Nestle Operational Services Worldwide SA
Toronto, ON · North York, ON
Provide fact-based analytical support to identify business issues and opportunities by monitoring brand and competitive performance against key KPI.

Customer Experience Associate

Ottawa, ON, Canada

$$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $$22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 14, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 9, 2026

Original job description

Work Location:

Nepean, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative, organizational, and communication skills with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Problem solving
Time management
Organizational skills
MS Office
Detail oriented
Relationship building
Banking solutions
Administrative skills

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Retail Banking
Client Relations
Operational Excellence
Compliance
Code of Conduct
Personal Banking
Commercial Banking
Administration

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