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Added 10 mins ago
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Senior Manager Risk, Capital Markets
ATB
Toronto, ON · Lloydminster, SK · Saskatoon, SK · Kelowna, BC · Alexis Whitecourt 232, AB · Pincher Creek, AB · Chestermere, AB · Fort McMurray, AB · Forestburg, AB · Fort Vermilion, AB · Olds, AB · High Level, AB · Picture Butte, AB · Ponoka, AB · Wainwright, AB · Three Hills, AB · Tofield, AB · Magrath, AB · Hinton, AB · Boyle, AB · Medicine Hat, AB · Athabasca, AB · Fairview, AB · Jasper, AB · Rimbey, AB · Lacombe, AB · St. Paul, AB · Sherwood Park, AB · Viking, AB · Sundre, AB · Sylvan Lake, AB · Didsbury, AB · High Prairie, AB · Carstairs, AB · Lac la Biche, AB · Cold Lake, AB · Stettler, AB · Brooks, AB · Drayton Valley, AB · Airdrie, AB · Castor, AB · Stony Plain, AB · Taber, AB · Milk River, AB · Leduc, AB · Barrhead, AB · Fort Macleod, AB · Grimshaw, AB · Killam, AB · Raymond, AB · Spruce Grove, AB · Westlock, AB · Vegreville, AB · Rocky Mountain House, AB · Spirit River, AB · La Crête, AB · Red Deer, AB · Beaumont, AB · Provost, AB · Vermilion, AB · Valleyview, AB · Caroline, AB · Linden, AB · Vulcan, AB · Canmore, AB · Slave Lake, AB · Elk Point, AB · Smoky Lake, AB · Strathmore, AB · Mayerthorpe, AB · Wildwood, AB · Hanna, AB · Foremost, AB · Peace River, AB · Wetaskiwin, AB · Okotoks, AB · Two Hills, AB · Falher, AB · Manning, AB · Nanton, AB · Trochu, AB · Rycroft, AB · Redwater, AB · Fort Saskatchewan, AB · Andrew, AB · Drumheller, AB · Thorsby, AB · Hythe, AB · Consort, AB · Breton, AB · Coronation, AB · Onoway, AB · Cochrane, AB · Bonnyville, AB · Camrose, AB · Innisfail, AB · Crossfield, AB · Edson, AB · Edmonton, AB · Claresholm, AB · Bow Island, AB · Beaverlodge, AB · St. Albert, AB · Grande Prairie, AB · Banff, AB · Oyen, AB · Calgary, AB · Lethbridge, AB · Coaldale, AB · Lamont, AB · Cardston, AB · Granum, AB · AB · Diamond Valley, AB,CA · Whitecourt, AB,CA
- Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 10 mins ago
A
Senior Manager, SSU Finance (15 Month Term)
ATB
Edmonton, AB · Calgary, AB
- Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 10 mins ago
SC
assistant store manager, Toronto, ON
Starbucks Coffee Company
Toronto, ON
- $56,000 to $66,500 CAD / year
- Full-time
Learning and development programs to fuel your career
Added 24 mins ago
BI
National Sales Manager
BEHLEN Industries LP
Brandon, MB
- Full-time
Reporting to the Senior Vice President, the National Sales Manager is responsible for managing the sales programs for the Rigid Frame, Frameless and Custom Fabrication divisions of the…
Added 24 mins ago
TI
Inventory Control Manager
Techtronic Industries Canada Inc.
Georgina, ON
- Full-time
Education reimbursement program - supporting your continued learning and development
Added 24 mins ago
DG
Chef Manager
Dexterra Group
Oakville, ON
- Contract
Under the general supervision of the District Manager, the Chef Manager is tasked with ensuring the culinary excellence of the location. This includes the planning, preparing, and/or…
Added 24 mins ago
NS
Assistant Manager - 6.4 CCU / 6.1 IMCU
Nova Scotia Health Authority
Halifax, NS
- Full-time
In addition to the day-to-day operations, the Assistant Manager, in collaboration with the Manager, will support a comprehensive care approach through the engagement of community partners…
Added 24 mins ago
PC
Manager, Threat Hunting & Incident Response
PwC Canada
Toronto, ON · North York, ON
- Full-time
As a Manager, Threat Hunting & Incident Response, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 24 mins ago
MC
Global Tactical Planner
Methanex Corporation
Vancouver, BC
- Full-time
Reports To: Manager, Global Supply Chain Planning
Added 24 mins ago
UO
Program Administrator, Clinical Skills
University of Victoria
Victoria, BC
- Full-time
…includes scheduling, organization, implementation and ongoing development of curricular components of the Clinical Skills Course. This position liaises with students, patients, health care…
Added 24 mins ago
IS
Early Years Educator
Independent Schools Association (ISA)
ON · Essex, ON
- Full-time
to act as a Key Person, taking responsibility for the care, learning, and development of a group of children
Added 39 mins ago
TU
Senior Admissions Officer
The University of British Columbia
Vancouver, BC
- $4,881 to $5,255 CAD / month
- Full-time
…successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings…
Added 39 mins ago
NS
Research Project Coordinator - The Department of Research
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the Principal Investigator and Research Manager, the Project Coordinator/Analyst is responsible for the coordination of projects conducted within the Research department. This…
Added 39 mins ago
A
Data Scientist
Amyantek
Toronto, ON · Greater Toronto Area, Canada
- Contract
…techniques & offering advice/inputs to help with the design, development and implementation of analytics use…
Added 40 mins ago
RB
Relationship Manager Intern, Business Markets
Royal Bank of Canada
Regina, SK
- Full-time
Active Learning, Adaptability, Best Practice Implementation, Business Development, Communication, Customer Relationship Management (CRM), Decision Making, Financial Planning and Analysis…
Added 40 mins ago
U
HCP Partner Immunology /Ontario GTA
UCB
Toronto, ON
- $119,000 to $156,000 CAD / year
We are seeking an experienced Healthcare Professional Partner (HCPP) for an Ontario’s Greater Toronto Territory Manager who is with a proven track record of meeting or exceeding territory…
Added 40 mins ago
U
HCP Partner Immunology Calgary
UCB
Calgary, AB
- $119,000 to $156,000 CAD / year
We are seeking an experienced Healthcare Professional Partner (HCPP) for an Calgary Territory Manager who has a proven track record of meeting or exceeding territory business and market…
Added 54 mins ago
TC
Restaurant Management | Leadership
The Canadian Brewhouse
Regina, SK
- Full-time
Working closely with your General Manager to ensure all ordering and tasks are completed to successfully run the store
Added 54 mins ago
PM
Administrative Assistant
Prairie Mountain Health
Erickson, MB
- Full-time
Demonstrated professional and personal commitment for professional development, lifelong learning and continuing education
Added 54 mins ago
T
North America Regulatory Consultant
Trulioo
Vancouver, BC
- Full-time
Reporting to the Senior Manager, Enterprise Risk, the North America Regulatory Consultant will be responsible for serving as a subject matter expert on U.S. and Canadian regulatory…
Added 54 mins ago
OH
Senior Product Specialist, Product Implementation
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
Ongoing learning and career development opportunities designed to help you grow, advance, and thrive in your profession
Added 54 mins ago
CL
Landscape Designer
Cudmore's Landscape & Design Ltd.
Oakville, ON
- Full-time
Growth, led by curiosity and constant learning.
Added 54 mins ago
WF
Career Development Associate Store Team Leader (Assistant Store Manager) - Toronto
Whole Foods Market
Oakville, ON
- Full-time
…the 48-hour window. Whole Foods Market is seeking a Career Development Associate Store Team Leader (Assistant Store Manager). The Career Development Associate Store Team Leader (CDASTL) is…
Added 1 hour ago
W
Product Manager Intern
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
As a Product Manager Intern, you will be an essential part of a product team, contributing to a real-world project that directly impacts our customers. You will gain hands-on experience…
Added 1 hour ago
NI
Financial Accountant
NORSAT INTERNATIONAL INC
Aurora, ON
- $75,000 to $90,000 CAD / year
- Full-time
Job related professional development fund for designations and accreditations.

Customer Experience Associate

Ottawa, ON, Canada

$$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $$22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 14, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 9, 2026

Original job description

Work Location:

Nepean, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative, organizational, and communication skills with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Problem solving
Time management
Organizational skills
MS Office
Detail oriented
Relationship building
Banking solutions
Administrative skills

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Retail Banking
Client Relations
Operational Excellence
Compliance
Code of Conduct
Personal Banking
Commercial Banking
Administration

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