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Added 9 mins ago
AC
Manager, Project Development - Mining and Metals Saskatoon
Allnorth Consultants Limited
Saskatoon, SK
- Full-time
Allnorth is a multi-disciplinary engineering, project delivery, and construction services company delivering innovative, practical solutions to clients across the metals and minerals,…
Added 9 mins ago
TT
HVAC Services Account Manager
trane technologies
Winnipeg, MB
- Full-time
Trane Technologies is hiring a Services Account Manager in Winnipeg, MB. As a Services Account Manager, you will join Trane's best-in-class Commercial HVAC team. This is an exciting…
Added 23 mins ago
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Senior Manager, AI Strategy & Product Management
BMO
Toronto, ON
- Full-time
Senior Manager – AI Strategy & Product Management
Added 23 mins ago
KB
Assistant Store Manager - Sales and Services
Kent Building Supplies
Corner Brook, NL
- Full-time
The Assistant Store Manager – Sales & Service is a key leadership role at KENT, focused on delivering an exceptional customer experience and driving overall store performance within a…
Added 23 mins ago
IG
Internal Audit Manager
Insight Global
Toronto, ON
- $55 to $68 CAD / hour
- Contract
Consulting experience supporting large financial services clients is considered an asset.
Added 23 mins ago
CR
Senior Project Manager - Planning, Systems and Business Support
Canadian Red Cross
Canada
- Full-time
CRC Recovery Services is seeking a Senior Project Manager to provide dedicated leadership and oversight for a portfolio of strategic projects focused on quality, evaluation, operational…
Added 23 mins ago
FC
Accounting Specialist (2 positions)
Fanshawe College
London, ON
- Full-time
Payment Services plays a vital role within the College’s Finance team, supporting the effective, accurate, and secure processing of both payments and cash receipts across the institution.…
Added 23 mins ago
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Personal Banking Associate (Full time)- Val Bélair, Quebec city
TD
Quebec, QC · Val-Bélair, QC
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 23 mins ago
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Operations Excellence Specialist (Temporary)
Dialogue
Montreal, QC
- Temporary
Reporting to the Manager of Operational Excellence, the specialist’s mission is to support the continuous improvement of Dialogue’s Mental Health Care Program and Employee Assistance…
Added 23 mins ago
AE
Manager, Sales Tools & Technology
Arc'teryx Equipment
North Vancouver, BC
- Full-time
As the Manager, Sales Tools & Technology, you will lead the evolution of the technology ecosystem that enables our global Commercial teams to deliver exceptional experiences for our…
Added 23 mins ago
AG
Construction Manager
Alstar Group
Leduc, AB
- Contract
Alstar Group of Companies Ltd. has been providing quality construction services to the oil & gas industry since 1969. Located in Calgary & Leduc with projects throughout Western Canada, we…
Added 23 mins ago
Contract Services – Pricing Specialist
Source Atlantic Ltd.
Saint John, NB
Reporting to the Contract Services Manager, the Contract Services – Pricing Specialist supports strategic growth initiatives by coordinating pricing, quoting, and contract administration…
Added 35 mins ago
Director, Community Partnerships
Government of Alberta
Edmonton, AB
Classification: Management Senior Manager Zone 1
Added 39 mins ago
ITS Project Manager
SAIT
Calgary, AB
Technology is just the start. At SAIT, our IT Services team collaborates across the institution to shape smarter, more connected ways of teaching, learning and working. We’re strategic…
Added 39 mins ago
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Manager, Sales Tools & Technology
ARC'TERYX
North Vancouver, BC
- Full-time
As the Manager, Sales Tools & Technology, you will lead the evolution of the technology ecosystem that enables our global Commercial teams to deliver exceptional experiences for our…
Added 39 mins ago
EB
Senior Executive Assistant
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
…million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union…
Added 39 mins ago
C
Supervisor, Business Accounting
Co-op
Saskatoon, SK
- Full-time
…Business Accounting, on a permanent basis on our Local Co-op Financial Services and Systems team. These positions are a hybrid opportunity and based in Saskatoon,…
Added 52 mins ago
FC
CEO/General Manager
Federated Co-operatives Limited
Estevan, SK
- Full-time
Southern Plains Co-op invites applications for the position of Chief Executive Officer/General Manager (CEO/GM) to lead their passionate team.
Added 52 mins ago
FC
Senior Manager, Tax
Federated Co-operatives Limited
Saskatoon, SK
- Full-time
…high-impact initiatives? Join our Finance team as the Senior Manager, Tax, where you'll lead FCL's corporate income tax function while providing strategic oversight to our Commodity Tax…
Added 52 mins ago
DG
Financial Services Manager
Dilawri Group of Companies
Vancouver, BC
- Full-time
The Financial Services Manager at Vancouver Honda plays a key role in supporting the dealership’s sales and finance operations. Reporting to the Sales Management team, this position is…
Added 52 mins ago
F
Client Relationship Manager
Futurpreneur
Toronto, ON
- $68,000 CAD / year
- Full-time
As a Client Relationship Manager, you will play an integral role in the continued growth of the organization's overall success. You will be responsible for assisting young entrepreneurs…
Added 52 mins ago
BE
Finance Manager, M&A Integration
Bluestar Equity
Mississauga, ON
- $70,000 to $75,000 CAD / year
- Full-time
Bluestar Professional Services Inc. is seeking a Finance Manager, M&A Integration. The Finance Manager, M&A Integration plays a critical role in supporting the organization's growth through…
Added 52 mins ago
SF
Fund Accountant (BC)
SGGG Fund Services Inc.
Richmond, BC
- Full-time
SGGG Fund Services is Canada’s largest independent administrator of alternative funds with over $120 billion (CAD) under administration. Using Diamond, our proprietary fund administration…
Added 52 mins ago
ES
Guardianship and Trusteeship Coordinator
Easter Seals Alberta
Calgary, AB
- Full-time
…been in existence for over 75 years. Our mission is to provide services that foster inclusion, independence, and well-being for individuals with disabilities and medical conditions. We…
Added 53 mins ago
Financial Planning Practice Lead - Calgary/Vancouver
Scotiabank
AB · Calgary, AB
At Scotia Wealth Management, financial planning is more than a service – it’s a strategic approach to helping our clients achieve their goals while driving business results. The Financial…

Customer Experience Associate

Ottawa, ON, Canada

$$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $$22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 14, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 9, 2026

Original job description

Work Location:

Nepean, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative, organizational, and communication skills with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Problem solving
Time management
Organizational skills
MS Office
Detail oriented
Relationship building
Banking solutions
Administrative skills

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Retail Banking
Client Relations
Operational Excellence
Compliance
Code of Conduct
Personal Banking
Commercial Banking
Administration

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