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Added 3 mins ago
AC
Manager, Project Development - Mining and Metals Saskatoon
Allnorth Consultants Limited
Saskatoon, SK
- Full-time
We are seeking a Project Development Manager to join our Mining & Metals team. As a key member of the operations team, you will help strengthen Allnorth’s brand, build lasting client…
Added 17 mins ago
KB
Human Resources Business Partner
Kent Building Supplies
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Reporting to the Recruitment Manager, the District HR (Human Resources) Business Partner (HRBP) will act as a strategic partner for our stores. As an HRBP, you will play a critical role in…
Added 17 mins ago
T
Personal Banking Associate (Full time)- Val Bélair, Quebec city
TD
Quebec, QC · Val-Bélair, QC
- Full-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 17 mins ago
SC
Manager, Infrastructure Operations
Sheridan College
Oakville, ON
- Full-time
The Manager provides direct leadership and management of Infrastructure Operations and is accountable for IT service provision, service level management (user experience and usability of…
Added 33 mins ago
Senior Project Engineer
Primero Group
Quebec, QC
…commissioning. This role reports directly to the Engineering…
Added 33 mins ago
EB
Senior Executive Assistant
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
As a Senior Executive Assistant, you will serve as a trusted partner to one or more senior executives and a senior member of the Executive Assistant function within the Office of the…
Added 33 mins ago
C
Supervisor, Business Accounting
Co-op
Saskatoon, SK
- Full-time
…will have a team of direct reports. You will report into the Manager, Local Co-op Accounting, and be part of a team that strives to cultivate a culture of collaboration, building…
Added 46 mins ago
FC
CEO/General Manager
Federated Co-operatives Limited
Estevan, SK
- Full-time
Southern Plains Co-op invites applications for the position of Chief Executive Officer/General Manager (CEO/GM) to lead their passionate team.
Added 46 mins ago
OH
Bilingual Care Coordinator, Temporary Full-Time, Congregate Care Team East, Labelle
Ontario Health atHome
Ottawa, ON
- Full-time
As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.
Added 46 mins ago
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Client Relationship Manager
Futurpreneur
Toronto, ON
- $68,000 CAD / year
- Full-time
Here's the opportunity: Client Relationship Manager
Added 46 mins ago
SM
General Worker (Temporary)– Facilities Management (Bargaining Unit 179)
Saint Mary's University
Halifax, NS
- Full-time
As a team member at Saint Mary's, we are proud to offer many benefits. Some of these include:
Added 46 mins ago
SM
General Worker – Facilities Management (Bargaining Unit 179)
Saint Mary's University
Halifax, NS
- Full-time
As a team member at Saint Mary's, we are proud to offer many benefits. Some of these include:
Added 46 mins ago
SF
Fund Accountant (BC)
SGGG Fund Services Inc.
Richmond, BC
- Full-time
We are seeking an organized and detail-oriented Fund Accountant to join our BC team. Reporting to the Manager, Fund Accounting, this entry-level role supports operational excellence by…
Added 46 mins ago
EH
Human Resources Manager
Evergreen Hospitality Group
Vancouver, BC
- Full-time
We are looking for an experienced, people-focused Human Resources Manager to lead all aspects of human resources across our portfolio. This position is responsible for overseeing day-to-day…
Added 48 mins ago
S
Customer Success Manager
Sago
Remote, Canada
- Full-time
- Remote
…each program meets business goals and delivers an exceptional member experience and…
Added 48 mins ago
F
Client Relationship Manager
Futurpreneur
Remote, Canada
- Full-time
- Remote
Here’s the opportunity: Client Relationship Manager
Added 1 hour ago
R
Bilingual Senior HR Business Partner – Corporate Groups
Radio-Canada
Toronto, ON
- Full-time
Reporting to the Senior Manager, HR, you will be a key member of the People & Culture team, providing strategic Human Resources and Industrial Relations (HR/IR) consultation and operational…
Added 1 hour ago
OH
Bilingual Care Coordinator, Regular Full Time, Central Ottawa General, Labelle
Ontario Health atHome
Ottawa, ON
- Full-time
As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.
Added 1 hour ago
TP
Manager, Communications
The Princess Margaret Cancer Foundation
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
The Manager, Communications is a senior member of The Princess Margaret Cancer Foundation’s Communications team, responsible for leading key areas of the Foundation’s communications…
Added 1 hour ago
P
Accounts Receivable Specialist (1 year contract)
PointClickCare
Mississauga, ON
- $26.44 to $29.8 CAD / hour
- Contract
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Added 1 hour ago
W
Associate (Lions Gate Private Wealth Counsel)
Wellington-Altus
Vancouver, BC
- Full-time
…operating in silos, we leverage the strengths of each team member to create better outcomes for our clients and a more rewarding experience for our…
Added 1 hour ago
HR
Registered Nurse, Operating Room
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Location: Humber River Health, Wilson SiteLabour Group: ONAReporting Relationship: Manager, Operating RoomHourly Rate: $41.15-$58.98
Added 1 hour ago
S
Sales Development Representative - Canada
SWTCH
Canada
- Full-time
…ensuring that qualified candidates speak directly with the hiring manager and a member of our P&C team. All qualifications will be done face-to-face, whether that is in person or over…
Added 1 hour ago
CL
General Manager - Off Campus
Campus Living Centres
Waterloo, ON
- Full-time
The General Manager oversees all aspects of the community including: management of tenant relations, front desk, office administration, housekeeping, maintenance, finance, human resources,…
Added 1 hour ago
FC
Supervisor, Business Accounting
Federated Co-operatives Limited
Saskatoon, SK
- Full-time
…will have a team of direct reports. You will report into the Manager, Local Co-op Accounting, and be part of a team that strives to cultivate a culture of collaboration, building…

Customer Experience Associate

Ottawa, ON, Canada

$$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $$22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 14, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 9, 2026

Original job description

Work Location:

Nepean, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative, organizational, and communication skills with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Problem solving
Time management
Organizational skills
MS Office
Detail oriented
Relationship building
Banking solutions
Administrative skills

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Retail Banking
Client Relations
Operational Excellence
Compliance
Code of Conduct
Personal Banking
Commercial Banking
Administration

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