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Added 1 min ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Ross Memorial Hospital is seeking an experienced and highly motivated HR Manager to join our Human Resources team. This is an exciting opportunity for a practical, hands-on HR professional…
Added 1 min ago
D
Chef Manager
Dexterra
Oakville, ON
- Contract
Under the general supervision of the District Manager, the Chef Manager is tasked with ensuring the culinary excellence of the location. This includes the planning, preparing, and/or…
Added 1 min ago
A
Payroll Specialist
Aplin
Calgary, AB
- Full-time
Our client in the healthcare industry is seeking a detail-oriented Payroll Specialist to manage the full-cycle payroll administration for its employees. The ideal candidate will have strong…
Added 1 min ago
CL
Manager of Corporate Finance- Investor Relations
Charger Logistics Inc.
Brampton, ON
- Full-time
We are seeking a detail-oriented and highly organized professional to join our Finance team as a Manager of Corporate Finance- Investor Relations
Added 2 mins ago
T
Customer Experience Associate
TD
Brandon, MB
- Part-time
· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Added 2 mins ago
T
Customer Experience Associate - Fixed Term Contract
TD
Portage la Prairie, MB
- Part-time
· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Added 2 mins ago
Project Controls Reporting Analyst, Pacific Link (Contract)
Trans Mountain
Calgary, AB
Post-secondary education in Accounting, Finance, Economics, Business Administration, Data Analytics, or related discipline.
Added 2 mins ago
Manager, Project Controls, Technical Services, Pacific Link
Trans Mountain
Calgary, AB
Reporting to the Director, Project Services, the Manager, Project Controls, Technical Services leads the project controls capability required to support the development and delivery of…
Added 16 mins ago
EB
Senior Executive Assistant
EQ Bank
Toronto, ON
- Full-time
Reporting to the Manager, Executive Office & Board Liaison, you will act as an extension of both the executive and the Executive Office, exercising sound judgment, discretion, and…
Added 16 mins ago
LE
Office & HR Manager
Lore Electric
Vancouver, BC
- Full-time
Lore Electric is looking for an Office & HR Manager who wants to take ownership of our office and play a key part in how our business grows. You enjoy working independently, bring fresh…
Added 17 mins ago
CL
Manager of Corporate Finance- Investor Relations
Charger Logistics Inc
Brampton, ON
- Full-time
We are seeking a detail-oriented and highly organized professional to join our Finance team as a Manager of Corporate Finance- Investor Relations
Added 31 mins ago
AW
Manager, IT
Atira Women's Resource Society
Vancouver, BC
- Full-time
Reporting to Executive Director of Finance or their designate, The IT Manager is responsible for overseeing and maintaining the IT infrastructure, systems, and security of the organization.…
Added 46 mins ago
DU
Senior Finance Manager
Dalhousie University
Halifax, NS
- Full-time
Lead the planning, administration, and monitoring of the organization’s operational budget, including institutional accounts, payroll, and invoice processing.
Added 46 mins ago
CO
Member Services Clerk (Clerk B)
City of Winnipeg
Winnipeg, MB
- Full-time
…of Winnipeg and eight other participating employers and plan administration services to Members of the Winnipeg Police Pension Plan . Its Member Services unit delivers plan administration…
Added 46 mins ago
DG
Manager, Restructuring
Doane Grant Thornton LLP
Toronto, ON
- Full-time
As a Manager, Restructuring, your duties and responsibilities will include:
Added 46 mins ago
DG
Senior Manager, Restructuring
Doane Grant Thornton LLP
Toronto, ON
- Full-time
As a Senior Manager, Restructuring, your duties and responsibilities will include:
Added 46 mins ago
G
Administrative & Payroll Assistant
Gainrep
Toronto, ON
- Full-time
Completed post-secondary education in business administration / accounting / finance OR a related field OR transferable work experience.
Added 47 mins ago
PT Residential Community Living Worker - Diversity Flat| Sunday & Monday
Connective
Kamloops, BC
Reports and is accountable to the Manager of Community Living Services or their designate
Added 1 hour ago
EG
Talent & Culture Partner
Epic Group
Calgary, AB
- $70,000 to $80,000 CAD / year
- Full-time
…restoration technicians, carpenters, labourers) to office, finance, technical, and management…
Added 1 hour ago
V
VP - Banking IT Project Manager
Vertage
Montreal, QC
- Full-time
As a VP - Banking IT Project Manager, you will play a critical role in driving strategic IT transformation initiatives across Corporate & Institutional Banking (CIB). This position offers…
Added 1 hour ago
EC
Admin Support (4)- Warehouse Program Assistant
Edmonton Catholic Schools
AB · Greater Edmonton Metropolitan Area
- Full-time
…position provides comprehensive administrative support to the Manager and Supervisor, Warehouse Services and plays an important role in keeping Warehouse Services operations organized and…
Added 1 hour ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
Bachelor's degree in Accounting, Finance, Information Systems, Business Administration, Risk Management, or a related discipline.
Added 1 hour ago
VI
Development Manager, Institutional Grants
Vector Institute
Toronto, ON
- $64,400 to $80,500 CAD / year
- Full-time
…Reporting to the Director, Strategic Partnerships, the Development Manager, Institutional Grants will manage a grant portfolio for the Vector Institute while developing necessary business…
Added 1 hour ago
T
Customer Experience Associate - Complexe St-Amable - Quebec City - 15 hours
TD
Quebec, QC
- Part-time
· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Added 1 hour ago
T
Customer Experience Associate
TD
Ottawa, ON
- Part-time
· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Customer Experience Associate

AB, Canada

$22.50 - $28.33 CAD · Part-time

Apply About employer

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 26, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 9, 2026

Original job description

Work Location:

Edmonton, Alberta, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns according to standard procedures.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Administration
Organizational skills
Planning
Time management
MS Office
Communication
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Communication
Client Relations
Operational Excellence
Banking Solutions

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