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Added 11 mins ago
VF
Carrier Sales Manager
Vortex Freight
Mississauga, ON
- Full-time
We are seeking a proactive and detail-oriented Capacity Manager to support transportation capacity planning and execution across North America. This role is essential to ensuring that…
Added 11 mins ago
PP
Community Manager
Park Property Management
Mississauga, Ontario
- $52,000 to $65,000 CAD / year
- Full-time
…teamwork and collaboration, both of which are essential for our success and foster a work environment where you feel good about…
Added 11 mins ago
BB
Seasonal Merchandiser
Bloomstar Bouquet
Fredericton, NB
- Temporary
The Merchandiser contributes to the success of Bloomstar by providing exceptional customer service at partner stores. This includes merchandising products, freshness rotation; display set…
Added 11 mins ago
RP
Property Administrator - Ottawa
Rhapsody Property Management Services
Ottawa, ON
- $50,000 to $55,000 CAD / year
- Full-time
Reporting to the General Manager, the Property Administrator will assist the team with various administrative tasks including rent collection, providing accurate and timely financial…
Added 11 mins ago
WL
Inside Sales Expert - West
Weidmuller Ltd
Calgary, AB
- $60,000 to $70,000 CAD / year
- Full-time
…Relations, and Distribution Partners to support business growth and customer success. The role focuses on developing strong relationships with prospects, customers, and key decision-makers,…
Added 11 mins ago
TL
Customer Service Specialist
Transx Ltd
Guelph, ON
- $50,000 to $60,000 CAD / year
- Full-time
TransX Ltd has an exciting opportunity for a Customer Service Representative (CSR) to join our Operations Department. Reporting directly to the Customer Service Manager, the CSR is…
Added 26 mins ago
EI
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- Full-time
Work closely with your Territory Sales Manager, and others in your territory, to quickly and efficiently work IF bids post sale day.
Added 26 mins ago
BG
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Niagara Falls, ON
- $85,000 to $95,000 CAD / year
- Full-time
Have a direct impact on project success from day one
Added 26 mins ago
WG
Branch Manager
WGI Group
ON
- $90,000 to $125,000 CAD / year
- Full-time
Reporting to the Senior Vice President, the Branch Manager has overall responsibility for the performance of the branch, including operations, production, sales and customer relationships,…
Added 26 mins ago
GV
Assistant Practice manager - Optician
Groupe Vision New Look Inc
Campbell River, BC
- $28 to $32 CAD / hour
- Full-time
Do you enjoy supporting your teams and motivating them for success?
Added 26 mins ago
GV
Assistant Practice Manager
Groupe Vision New Look Inc
Campbell River, BC
- $25 to $28 CAD / hour
- Full-time
This full-time Assistant Manager position is part of a succession plan designed to prepare the successful candidate for future Practice Manager responsibilities in our Campbell River…
Added 26 mins ago
GV
Optician
Groupe Vision New Look Inc
Quebec, QC
- $28 to $32 CAD / hour
- Full-time
The successful candidate will work closely with the Store Manager to develop sales strategies, coach optical staff, identify growth opportunities and foster a culture of excellence in…
Added 41 mins ago
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General Manager
BELFOR CANADA INC.
Collingwood, ON
- Up to $90,000 CAD / year
- Full-time
The General Manager drives the performance and success of the branch, ensuring revenue growth, profitability, and operational excellence. This leadership role oversees multiple departments,…
Added 41 mins ago
FE
Credit Analyst
Franklin Empire Inc
Kitchener, ON · Toronto, ON
- $50,000 to $60,000 CAD / year
The credit analyst is responsible for undertaking administrative support for the Credit Manager, notably in dealing with accounts receivable and credit issues for the clientele of our…
Added 41 mins ago
AI
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…Team Members, customers and operational excellence fuels our…
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Manager, Client Services
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…highly professional self-starter with extensive experience in Customer Service, Operations and People Management within the real estate and mortgage…
Added 41 mins ago
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Coordinator, Signature Events & Partnerships (Contract)
Kids Help Phone
Toronto, ON
- $45,900 to $48,000 CAD / year
- Full-time
- Contract
Reporting to the Manager, Signature Events & Partnerships, the Coordinator supports the successful planning and execution of Kids Help Phone’s events and national fundraising initiatives…
Added 41 mins ago
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Export Buyer
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Added 41 mins ago
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Production Manager - Excellence Auto Collision - Midwest
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Added 1 hour ago
FG
Service Manager
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Flynn Group of Companies is seeking a Service Manager to join our growing Moncton branch. This is a key leadership role responsible for overseeing service operations throughout New…
Added 1 hour ago
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National Account Manager
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- Full-time
…connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay…
Added 1 hour ago
CB
Baker - Full-time Position with Benefits
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Welland, ON
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Work with other Bakers, the Baking Team manager and the Production Manager to ensure the bread quality and range is to COBS Bread standards and delivered on time to meet customer demands.

Customer Experience Associate

Toronto, ON, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Oct 12, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 9, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

22.50 - 28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and escalate non-standard issues while maintaining a positive and professional environment.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Relationship Management
Retail Banking
Commercial Banking
Operational Excellence
Client Service

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