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Added 12 mins ago
M
Electronics Inspector
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
Building the space between proven and possible, MDA Space (TSX:MDA) is a trusted mission partner to the global space industry. A robotics, satellite systems and geointelligence pioneer with…
Added 12 mins ago
C
Vice President, Private Capital Solutions
Clarity
Vancouver, BC
- Full-time
Representing Clarity at industry events and building its reputation as a trusted partner to private companies.
Added 12 mins ago
SM
Studio Coordinator (Contract)
Spin Master Ltd
Toronto, ON
- Full-time
Support EDIB initiatives: Partner with our active EDIB team to organize educational lunch-and-learns and heritage celebrations that honor our diverse staff.
Added 27 mins ago
UO
Student Support Assistant
University of Victoria
Victoria, BC
- Full-time
…Division of Student Affairs, the unit is committed to being a partner in supporting student success and providing service excellence. SSS staff work as a team to ensure a high level of…
Added 27 mins ago
HS
Field Engineer / Project Engineer - Construction
HUB Services inc.
ON · Ontario, Canada
- Full-time
…streamlines client operations while serving as a trusted, single partner. Flexible and highly mobile, HUB Services Inc. adapts to geographic realities to ensure high-performance execution…
Added 27 mins ago
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Analyste Des Systèmes D'affaires (BSA) / Business Systems Analyst (BSA)
TEKsystems
Montreal, QC
- $80 to $90 CAD / hour
- Contract
Added 27 mins ago
T
Customer Service Analyst - Investment Banking - Hybrid 1 Day/M In Office
TEKsystems
Toronto, ON
- $22 to $24 CAD / hour
- Full-time
…the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping…
Added 27 mins ago
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Représentant(e) des ventes- Grands comptes (CHASSEUR)/Senior Sales Representative, Up Market Accounts (Hunter)
ADP
Montreal, QC
- Full-time
Added 27 mins ago
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Pre-Sales Solution Consultant
ADP
Mississauga, ON
- $59,300 to $94,800 CAD / year
- Full-time
…technology, and compliance. In this client-facing role, you'll partner with Sales teams to demonstrate ADP's Payroll and HCM solutions and help organizations solve complex business and…
Added 42 mins ago
SC
barista - Store# 04768, PRESTON & ABERDEEN
Starbucks Coffee Company
Ottawa, ON
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
Added 42 mins ago
SC
barista - Store# 04566, 2311A 8TH ST E
Starbucks Coffee Company
Saskatoon, SK
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
Added 42 mins ago
SC
shift supervisor - Store# 04849, BRIDGEPORT & NO 3 ROAD
Starbucks Coffee Company
Richmond, BC
- Full-time
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Added 42 mins ago
SC
shift supervisor - Store# 49679, Fort St. John
Starbucks Coffee Company
Fort St. John, BC
- Full-time
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Added 42 mins ago
SC
shift supervisor - Store# 04817, LAKESHORE & LESLIE DRIVE-THRU
Starbucks Coffee Company
Toronto, ON
- Full-time
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Added 42 mins ago
SC
shift supervisor - Store# 04816, DUNDAS & PRINCE MICHAEL DR - OAKVILLE
Starbucks Coffee Company
Oakville, ON
- Full-time
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Added 1 hour ago
SO
Senior Advanced Planning Advisor
Stone Owl Family Office
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Partner with HNW clients and their advisors to uncover goals and architect bespoke insurance solutions aligned with succession, estate, and tax planning priorities.
Added 1 hour ago
WC
Category Manager
White Cap Canada
Vaughan, ON
- Full-time
Responsible for executing awarded categories (less than $20M in revenue) and managing timelines for execution. Partner with key merchants and Functional Leader to obtain and assess data for…
Added 1 hour ago
AT
Recruitment Coordinator
Armour Transportation Systems
Moncton, NB
- Full-time
Partner with multiple teams to ensure smooth handoffs and compliance.
Added 1 hour ago
RI
Damage Insurance Agent (Bilingual)- EN
RBC Insurance
Drummondville, QC
- Full-time
Added 1 hour ago
WC
Cosmetics Associate
Walmart Canada
Coquitlam, BC
- Full-time
…merchandise from the backroom to the sales floor. As a trusted partner in loss prevention, you help protect company assets through attention to detail and strong product awareness. This…
Added 1 hour ago
A
Product Designer (Expert-Level) [AQ-21619]
Aquent
Toronto, ON
- $60 to $63 CAD / hour
- Contract
Aquent is proud to partner with a leading financial institution, a titan in the industry renowned for its unwavering commitment to innovation and client-centric solutions. This organization…
Added 1 hour ago
HH
Integrated Care Pathways Coordinator
Headwaters Health Care Centre
Orangeville, ON
- Full-time
Partner with administrative traffic control/referral coordinators, family physicians, nurse practitioners, allied health teams, and hospital partners to optimize regional care pathways.
Added 1 hour ago
SP
RVP, Sales - Data Foundation - Public Sector
Salesforce Partner Canada
ON · Ontario, Canada
- Full-time
Added 1 hour ago
SP
Account Executive - Data (Canadian Federal Government)
Salesforce Partner Canada
ON · Ontario, Canada
- Full-time
Engage proactively with the Salesforce partner ecosystem to bring data solutions to the market
Added 1 hour ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Partner with the Senior Director, Human Resources on complex or high-risk matters.

Customer Experience Associate

Toronto, ON, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Oct 12, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 9, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

22.50 - 28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and escalate non-standard issues while maintaining a positive and professional environment.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Relationship Management
Retail Banking
Commercial Banking
Operational Excellence
Client Service

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