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Added just now
CB
Warehouse operations manager
Craft360 Beverages
Toronto, ON
- From $47.25 CAD / hour
- Full-time
- On-site
Estimate costs of installing and maintaining equipment or service
Added just now
RS
Food services manager
Raku Sushi
Mississauga, ON
- From $36.92 CAD / hour
- Full-time
- On-site
Added 1 min ago
GC
Account Manager (Electrical)
GRAYBAR CANADA
Oshawa, ON
- Full-time
The Account Manager is responsible for aggressively developing the business of Graybar by prospecting new customers and creating mutually beneficial business opportunities. This role also…
Added 1 min ago
BM
Lube Bay Foreman
Birch Mountain Enterprises
Fort McMurray, AB
- Full-time
Reporting to the Maintenance Manager and operating from the Fort McKay Industrial Park, the Lube Bay Foreman is responsible for supervising and directing the daily activities of a team of…
Added 1 min ago
Aircraft Bodyman
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…the globe. Today, we are an accredited Airbus and Leonardo Service Center and one of the largest Bell Service Centers worldwide. The pride, expertise, and dedication of our employees fuels…
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SC
shift supervisor - Store# 04849, BRIDGEPORT & NO 3 ROAD
Starbucks Coffee Company
Richmond, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 min ago
SC
shift supervisor - Store# 49679, Fort St. John
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Fort St. John, BC
- Full-time
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SC
shift supervisor - Store# 04817, LAKESHORE & LESLIE DRIVE-THRU
Starbucks Coffee Company
Toronto, ON
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SC
shift supervisor - Store# 04816, DUNDAS & PRINCE MICHAEL DR - OAKVILLE
Starbucks Coffee Company
Oakville, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 min ago
SC
Sales Associate
Staples Canada
Vaughan, ON
- Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 5 mins ago
P
Catering service manager
PARAMOUNT
Woodbridge, ON
- From $36 CAD / hour
- Full-time
- On-site
Added 5 mins ago
DH
Restaurant manager
DEDICATE HEALTHY KITCHEN
Fort McMurray, AB
- From $26 CAD / hour
- Full-time
- On-site
Added 8 mins ago
TH
Restaurant assistant manager
Tim Hortons
Spruce Grove, AB
- From $36 CAD / hour
- Full-time
- On-site
Added 11 mins ago
MS
General store manager
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St. Laurent, MB
- From $41.25 CAD / hour
- Full-time
- On-site
Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 15 mins ago
NE
Gas station manager
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- From $41.83 CAD / hour
- Full-time
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Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 16 mins ago
FO
Labourer
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Added 23 mins ago
DK
Restaurant manager
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- From $39 CAD / hour
- Full-time
- On-site
Food service, waiter/waitress and dining room management/manager
Added 26 mins ago
SI
Front desk manager
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Smithers, BC
- From $39.94 CAD / hour
- Full-time
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Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
Added 26 mins ago
TB
Shift manager - fast food restaurant
Taco Bell
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- From $19.6 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 31 mins ago
FR
Condominium Manager
FirstService Residential Canada
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Excellent organization, motivation, leadership, management, interpersonal and customer service skills
Added 31 mins ago
WC
Category Manager
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…Design, Supply Chain, Distribution, Product Forecast, In Store Service, Sourcing, and Finance/Pricing/Hurdle…
Added 31 mins ago
LC
food services manager
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Added 31 mins ago
GS
Customer Success Manager
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- Full-time
We're looking for a Customer Success Manager to join our growing team and ensure our enterprise clients achieve maximum value from our compliance automation platform. You'll be the primary…
Added 31 mins ago
MT
Account Manager, Lease & Rental
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- Full-time
As an Account Manager, Lease & Rental, you will exceed budget goals and grow your department though providing exceptional front-line customer service for clients requiring rentals and who…
Added 31 mins ago
B
Warehouse Operator Full-Time - Saanich
Buckerfield's
Saanich, BC
- Full-time
Strong customer service and communication skills

Customer Experience Associate

Ottawa, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 16, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 9, 2026

Original job description

Work Location:

Kanata, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Build positive relationships with customers and resolve concerns in accordance with bank procedures and ethics.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Administration
Organizational skills
Time management
MS Office
Communication
Problem solving
Detail oriented
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Retail Banking
Client Relations
Operational Excellence
Compliance
Code of Conduct

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