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Added 11 mins ago
MD
Computer networks manager
Microcom Developpement
Montréal, QC
- From $150,000 CAD / year
- Full-time
- Hybrid
Consult with clients after sale to provide ongoing support
Added 14 mins ago
A
Supervisor, Client Solutions
Aviso
Toronto, ON
- $83,000 to $90,000 CAD / year
- Full-time
Reporting to the Manager, Service Centre the Supervisor, Client Solutions oversees the team's delivery of high quality service to our partner and clients and provides a main point of…
Added 14 mins ago
FM
Finance Officer (NOC 12200)
Fresh Market Foods
Sioux Lookout, ON
- Full-time
Support accounts payable functions by reviewing, coding, and entering supplier invoices into QuickBooks, and assisting with payment processing and vendor account reconciliations.
Added 14 mins ago
L
Assistant Manager, Guest Experience | Contract August 2026 - June 2027 | Royalty Crossing Pop Up, PEI
lululemon
Charlottetown, PE
- Full-time
Support Store Manager in hiring and building a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive key results and performance.
Added 14 mins ago
FM
Office Clerk (NOC 14100)
Fresh Market Foods
Sioux Lookout, ON
- Full-time
…Office Clerk (NOC 14100) to provide administrative and clerical support to the Marketing Team across all company locations, including Fresh Market Foods, Your Dollar Store with More, Red…
Added 29 mins ago
LV
Associate Category Manager
Lee Valley Tools
Ottawa, ON
- $60,000 to $75,000 CAD / year
- Full-time
The Associate Category Manager plays a vital role in delivering compelling and innovative products that resonate with our customers and drive business performance. This position supports…
Added 1 hour ago
GE
Office manager
GPS Education Solutions Inc
Mississauga, ON
- From $37 CAD / hour
- Full-time
- On-site
Added 1 hour ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…effectiveness of Internal Controls and Financial Processes to support the successful execution of our internal audit framework built on an enterprise risk management governance model. You…
Added 1 hour ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 1 hour ago
M
FOH Management - General Manager Designate
Moxies
Regina, SK
- Full-time
We are looking for an incredible General Manager Designate to be the leader of our team. Our people are the heart and soul of our business, and we are on the hunt for an amazing person like…
Added 1 hour ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 2 hours ago
WC
Community Relations Manager
West Coast Seniors Housing Management Limited Partnership
White Rock, BC
- $60,000 to $65,000 CAD / year
- Full-time
The Community Relations Manager (CRM) reports to the General Manager (GM) and/or designate and is responsible for building relationships through community outreach, identifying sales leads,…
Added 2 hours ago
WC
General Manager
West Coast Seniors Housing Management Limited Partnership
Coquitlam, BC
- $105,000 to $115,000 CAD / year
- Full-time
to the Director, the General Manager (GM) is accountable for managing and
Added 2 hours ago
ME
Department Manager, Category - Footwear (Full Time)
Mountain Equipment Company
Quebec, QC
- Full-time
We’re currently looking for Department Manager to join our MEC!!
Added 2 hours ago
TD
Paralegal, Financial Corporate Commercial
Thompson Dorfman Sweatman LLP
Winnipeg, MB
- Full-time
TDS is currently seeking a Paralegal in Corporate Commercial. This position will primarily support the efforts of the Corporate Commercial lawyers at the firm, assisting with the completion…
Added 2 hours ago
HG
Marketing project manager
Happy Goat Coffee Company
Ottawa, ON
- From $41.5 CAD / hour
- Full-time
- On-site
Consult with clients after sale to provide ongoing support
Added 2 hours ago
DV
Office manager
Dream Valley Realty Inc.
Toronto, ON
- From $36 CAD / hour
- Full-time
- On-site
Added 2 hours ago
LD
Store Systems and Administration
London Drugs Limited
Vancouver, BC
- $18.25 to $21.58 CAD / hour
- Other
London Drugs may collect, use, and/or disclose your personal information (including the information in this application) where it is reasonable for establishing, managing or terminating an…
Added 2 hours ago
ST
Quality Assurance Technician
Steelhaus Tryton Canada
Calgary, AB
- Contract
Reporting to the Quality Assurance Manager the Quality Assurance Technician ensures that parts, products, and assemblies are compliant and conform to the requirements of the Steelhaus…
Added 2 hours ago
CI
Manager, RF & Antenna Research and Technology
Calian in Space & Technology
Ottawa, ON
- Full-time
The Manager, RF & Antenna Research and Technology leads the organization’s advanced research activities focused on future GNSS antenna technologies, materials, architectures, and…
Added 2 hours ago
CI
Manager, RF & Antenna Systems
Calian in Space & Technology
Ottawa, ON
- Full-time
The Manager, RF & Antenna Systems leads the development of advanced integrated solutions and acts as the bridge between technology innovation and mission-focused customer applications.…
Added 2 hours ago
AC
Residence Dining Manager - St. Thomas University
Aramark Canada
Fredericton, NB
- Full-time
…New Brunswick. Aramark is hiring a full-time Residence Dining Manager to operate and manage the Student Dining Hall. The Residence Dining Manager is responsible for providing operational…
Added 2 hours ago
DS
Account Manager
Digital Shift®
AB · Edmonton, AB
- Full-time
…campaign, from the point of handover from the business development…
Added 2 hours ago
S
Meat - Manager Meat
Sobeys
Brentwood Bay, BC
- Full-time
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 2 hours ago
ML
Area HR Manager
Matrix Logistics Services Limited
Mississauga, ON
- Full-time
The Area HR Manager role has a national salary range of $110,000 - $125,000 with bonus potential.

Customer Experience Associate

Ottawa, ON, Canada

$22.50 - $28.33 CAD · Part-time

Apply About employer

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 16, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 9, 2026

Original job description

Work Location:

Kanata, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Apply About employer

More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Build positive relationships with customers and resolve concerns in accordance with bank procedures and ethics.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Administration
Organizational skills
Time management
MS Office
Communication
Problem solving
Detail oriented
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Retail Banking
Client Relations
Operational Excellence
Compliance
Code of Conduct

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