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Added 3 mins ago
PC
Deals Contracts & Closing Mechanism Manager
Pwc Canada
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
As a Deals Contracts & Closing Mechanism Manager, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational…
Added 17 mins ago
UO
Research Agreements Specialist
University of Victoria
Victoria, BC
- Full-time
Ability to work efficiently and effectively both independently and as a member of a team.
Added 18 mins ago
Retail Experience Lead
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Edmonton, AB
…presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently…
Added 18 mins ago
RP
Concierge-Parkside Square
Rhapsody Property Management Services
Toronto, ON
- $19 to $21 CAD / hour
- Full-time
The successful candidate will provide exceptional service to all residents, prospective residents, guests, clients and vendors. Concierge team members are the face of the property while…
Added 18 mins ago
RP
Director of Property Management-Ottawa
Rhapsody Property Management Services
Ottawa, ON
- $140,000 to $160,000 CAD / year
- Full-time
…values of Respect, Integrity, Dedication and Transparency. Every team member plays a vital role at Rhapsody, so we provide them with the training, support and tools needed for success.…
Added 18 mins ago
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Concierge- Pivot
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Toronto, ON
- $18 to $19.5 CAD / hour
- Full-time
The successful candidate will provide exceptional service to all residents, prospective residents, guests, clients and vendors. Concierge team members are the face of the property while…
Added 18 mins ago
RP
Property Administrator - Ottawa
Rhapsody Property Management Services
Ottawa, ON
- $50,000 to $55,000 CAD / year
- Full-time
…values of Respect, Integrity, Dedication and Transparency. Every team member plays a vital role at Rhapsody, so we provide them with the training, support and tools needed for success.…
Added 18 mins ago
Customer Service Representative Level 2
Transx Ltd
Rosser, MB
Participate and provide expertise as a core member of the customer service departmental team to develop and recommend system/method changes that enhance accuracy, efficiency, and…
Added 18 mins ago
TL
Customer Service Representative
Transx Ltd
Rosser, MB
- Full-time
Participates and provides expertise as a member of the customer service’s departmental team. The team's objectives are developed and recommend changes to existing methods and systems to…
Added 18 mins ago
TL
Customer Service Representative
Transx Ltd
Rosser, MB
- Part-time
Participates and provides expertise as a member of the customer service’s departmental team. The team's objectives are developed and recommend changes to existing methods and systems to…
Added 33 mins ago
GB
Branch Driver
GENTEK BUILDING PRODUCTS LTD
Scarborough Bluffs Park, ON
- $28 to $32 CAD / hour
- Full-time
When not on the road, you will be a valued member of our warehouse team. You’ll perform a variety of tasks related to product movement, warehouse organization and cleanliness, and customer…
Added 33 mins ago
GB
Branch Driver
GENTEK BUILDING PRODUCTS LTD
Sudbury, ON
- $28 to $32 CAD / hour
- Full-time
When not on the road, you will be a valued member of our warehouse team. You’ll perform a variety of tasks related to product movement, warehouse organization and cleanliness, and customer…
Added 33 mins ago
TE
Distribution Services Coordinator (12 Month Contract)
THE EMPIRE LIFE INS. CO
Kingston, ON · Toronto, ON · Montreal, QC
- $47,813 to $65,875 CAD / year
- Full-time
- Contract
Ability to work independently and as a team member
Added 33 mins ago
WG
AZ Driver
WGI Group
Tillsonburg, ON
- $27 to $30 CAD / hour
- Full-time
At Armtec, we're building the infrastructure that keeps communities connected - and we're looking for a dependable, safety-focused AZ Truck Driver to join our team in Tillsonburg, Ontario.
Added 33 mins ago
WG
Branch Manager
WGI Group
ON
- $90,000 to $125,000 CAD / year
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Lead and develop the team by providing clear direction, coaching, support, and accountability across customer service, production, and operations.
Added 33 mins ago
WG
Estimator - Maternity Leave
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…and highway construction products and solutions. Armtec is a member of the WGI Westman Group of companies, a dynamic entrepreneurial group of companies who values safety, health, community,…
Added 33 mins ago
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Registered Massage Therapist
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Team member discount program on all services & products offered at HealthOne
Added 33 mins ago
LC
Independent Living Support (ILS) Assistant
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- Full-time
…within the Wolfville to New Minas area, with flexibility as the service area may expand. The ILS Assistant must have a valid driver’s licence, access to a reliable vehicle, and be able to…
Added 33 mins ago
YO
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Enhance member satisfaction and foster a sense of belonging by delivering exceptional customer service to all members, staff, and volunteers.
Added 33 mins ago
YO
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Added 33 mins ago
Cook Casual
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…quickly and effectively. The Cook must be prepared to work as a team member in a dynamic workplace, follow all safety…
Added 33 mins ago
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Added 33 mins ago
PJ
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Added 33 mins ago
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…facilities in Fredericton, NB, Moncton, NB, and London, ON. As a member of the PAL Group family, MFC team members are cultivating the next generation of pilots through innovation,…

Customer Experience Associate

Port Coquitlam, BC, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 12, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 6, 2026

Original job description

Work Location:

Port Coquitlam, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and promote a positive, equitable work environment through effective team collaboration.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Retail Banking
Commercial Banking
Customer Service
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Administration
Time Management
Communication Skills

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