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Added 8 mins ago
JC
Produce Manager - Grocery Store
JDass Corp
Mississauga, ON
- Full-time
We are looking for an experienced Produce Manager to join our growing team who is resourceful, detail-oriented, self-motivated leader eager to contribute to a culture that is all-inclusive,…
Added 8 mins ago
JC
Meat Department Manager - Grocery Store
JDass Corp
Mississauga, ON
- Full-time
We are seeking an experienced and motivated Meat Department Manager to oversee the daily operations of both departments. The ideal candidate will have strong leadership skills, excellent…
Added 8 mins ago
AS
Senior IOS Developer
AgileGrid Solutions
Canada
- Full-time
Are you passionate about mobile development and design? Do you advocate for high-quality code and design? Let's talk!
Added 8 mins ago
V
Project Manager
VoiceCal
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Role Description The Project Manager at VoiceCal will oversee end-to-end planning, execution, and delivery of projects, ensuring that scope, budget, and timelines are met. This full-time,…
Added 8 mins ago
NB
Senior Operations Agent
National Bank of Canada
Vancouver, BC
- Full-time
Provide top-quality customer service in person, on the phone, and via email.
Added 38 mins ago
SC
Senior Analytics Engineer
Securian Canada
Toronto, ON
- $100,000 to $130,000 CAD / year
- Full-time
Implement automated testing, validation, reconciliation, and data quality controls across analytical workflows.
Added 38 mins ago
SC
Director, Analytics & Insights
Securian Canada
Toronto, ON
- $130,000 to $170,000 CAD / year
- Full-time
Establish governance, controls, explainability, data quality standards, and operating requirements needed to support responsible AI and advanced analytics.
Added 38 mins ago
SC
Director, Analytics & Insights
Securian Canada
Waterloo, ON
- $130,000 to $170,000 CAD / year
- Full-time
Establish governance, controls, explainability, data quality standards, and operating requirements needed to support responsible AI and advanced analytics.
Added 38 mins ago
SC
Senior Analytics Engineer
Securian Canada
Waterloo, ON
- $100,000 to $130,000 CAD / year
- Full-time
Implement automated testing, validation, reconciliation, and data quality controls across analytical workflows.
Added 53 mins ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
The Business Advisor plays a key role in advancing the City of Saint John’s commitment to providing responsive, consistent and high-quality customer service.
Added 1 hour ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
…acquisition, treatment and radiation protection to deliver high quality care to their…
Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
…acquisition, treatment and radiation protection to deliver high quality care to their…
Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
…acquisition, treatment and radiation protection to deliver high quality care to their…
Added 1 hour ago
TI
Senior Full stack Developer
Themesoft Inc.
Toronto, ON
- Contract
The specialist will orchestrate data workflows with Apache Airflow, write optimized ANSI SQL, and ensure quality through automated testing and CI CD using GitHub and GitHub Actions while…
Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
…acquisition, treatment and radiation protection to deliver high quality care to their…
Added 1 hour ago
TI
OFSAA Data Integrator
Themesoft Inc.
Toronto, ON
- Contract
7. Analyze and resolve data-quality issues, load failures, performance bottlenecks, and production incidents.
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Kitchener, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 2 hours ago
WM
Kitchen manager
Westgate Market
Edmonton, AB
- From $36 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 2 hours ago
GD
Shift manager - fast food restaurant
Groupe de restauration darna inc
Rawdon, QC
- $18 to $20 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 2 hours ago
WC
Full Time Self Checkout Attendant
Walmart Canada
Greenwood, NS
- Full-time
…and escalate cash or technical issues to the Customer Service…
Added 2 hours ago
BR
Management consulting service manager
BEST ROYAL CONSULTING
Burnaby, BC
- $54 to $82 CAD / hour
- Full-time
- Hybrid
Direct and advise staff in the development and implementation of service quality assessment strategies
Added 2 hours ago
SD
Merchandiser, Hourly Union Full Time Day
Shoppers Drug Mart
Vancouver, BC
- Full-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 2 hours ago
Patient Care Coordinator
EssilorLuxottica Group
Brossard, QC
…in North America and our love of eyes and higher standard of quality have made LensCrafters an industry leader for over 30…
Added 2 hours ago
KB
Shift manager - fast food restaurant
KFC/Taco Bell/Pizza Hut
Chatham, ON
- From $18.2 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards

Customer Experience Associate

Ottawa, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 12, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Ottawa, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and promote team effectiveness to ensure a positive and equitable work environment.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Administration
Organizational skills
Planning
Time management
MS Office
Communication
Problem solving
Detail oriented
Banking solutions
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Retail Banking
Administration
Time Management
Client Relations
Operational Excellence
Compliance
Code of Conduct

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