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Added 9 mins ago
CH
CATERING SALES MANAGER - MATERNITY LEAVE COVERAGE
Crescent Hotels & Resorts
Rossland, BC
- Full-time
Previous hotel Catering and Sales manager experience (5 years preferred)
Added 9 mins ago
SI
Knitwear Designer
SFANHAN INC.
Toronto, ON
- Full-time
✨ Strong communication, negotiation, and relationship-building skills.
Added 10 mins ago
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Senior Manager, US IA Operations (Mat Leave - Backfill Contract - 14months)
RBC
Toronto, ON
- Full-time
The Senior Manager, US Audit Operations, reports to the Managing Director, US COO Internal Audit within the US Internal Audit Operations and Analytics team. This position will play a key…
Added 10 mins ago
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Financial Advisor Intern
RBC
Richmond, BC
- Full-time
Implement effective contact and relationship building strategies, that accelerate new client acquisition and retention in your local community
Added 10 mins ago
NS
Seating & Mobility Equipment Specialist
National Seating & Mobility
Red Deer, AB
- Full-time
Branch Manager or Sales Manager (depending on the size of the branch)
Added 10 mins ago
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Seasonal Retail Sales Consultant - Part Time - St. Bruno, QC
Swarovski
Montreal, QC
- Part-time
Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career…
Added 10 mins ago
M
Administrative Assistant
Medavie
Dartmouth, NS · MBC NS Local Office Dartmouth
- Full-time
…troubleshooting skills are required. This position reports to the Manager, NSPMP, yet provides daily operational support to all PMP team members. This position is a great fit for someone…
Added 25 mins ago
TS
Full Time Direct Support Worker - Winter Drop in Center
The Salvation Army Canada and Bermuda Territory
Saskatoon, SK
- Full-time
Internal: Team Lead, Housing Services Manager, clients, other staff
Added 25 mins ago
TS
Casual Direct Support Worker - Winter Drop In Center
The Salvation Army Canada and Bermuda Territory
Saskatoon, SK
- Part-time
Internal: Team Lead, Housing Services Manager, clients, other staff
Added 25 mins ago
TS
Part Time Direct Support Worker - Winter Drop in Center
The Salvation Army Canada and Bermuda Territory
Saskatoon, SK
- Part-time
Internal: Team Lead, Housing Services Manager, clients, other staff
Added 25 mins ago
EH
Management Trainee
Enterprise Holdings
Port Coquitlam, BC
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 25 mins ago
GD
DYNAMITE - Seasonal Sales Associate - Southgate Centre
Groupe Dynamite, Inc Garage
AB · Edmonton, Alberta
- Part-time
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 25 mins ago
GD
DYNAMITE - Seasonal Sales Associate - Lime Ridge Mall
Groupe Dynamite, Inc Garage
Hamilton, ON
- Part-time
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 25 mins ago
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GARAGE - Sales Team Leader FT - Carrefour Richelieu
Groupe Dynamite, Inc Garage
Saint-Jean-sur-Richelieu, QC
- Full-time
Reporting to the Store Manager, your main focus as Sales Team Lead is to promote a positive shopping experience for each customer, while leading and inspiring a high-performing team to…
Added 25 mins ago
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GARAGE - Store Manager - Rue Sainte-Catherine
Groupe Dynamite, Inc Garage
Montreal, QC
- Full-time
Reporting to the District Manager, your main focus as Store Manager is to promote a positive shopping experience and build loyal customer relationships. You produce outstanding business…
Added 39 mins ago
AH
Manager
Alberta Health Services
Rocky Mountain House, AB
- Full-time
Alberta Health Services (AHS) has an exciting opportunity for a Manager - Acute Care/Emergency at the Rocky Mountain House Health Centre to assist in the management of its Acute Care and…
Added 39 mins ago
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Registered Nurse
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- Part-time
…within their homes and communities. Reporting to the Home Care Manager, the RN practices in alignment with Assisted Living Alberta's strategic direction and the Continuing Care Case…
Added 39 mins ago
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Registered Nurse
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Calgary, AB · Greater Calgary Metropolitan Area
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…Unit 49 at the Peter Lougheed Center maintains an excellent relationship with the CCU unit 48. There may be instances where the successful applicant is asked to provide assistance on Unit…
Added 40 mins ago
MG
Import Transportation Supervisor
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- $70,000 to $85,000 CAD / year
Support resolution of client escalations and service concerns before manager involvement
Added 40 mins ago
Key Account Manager (Builder Markets)
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Added 40 mins ago
Project Engineering Manager - Brossard
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…regarding the pay range can be directed to the recruiting / hiring…
Added 40 mins ago
CT
Tour Manager - Canada
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Canada
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A competitive per diem, plus eligibility for our Tour Manager Incentive Plan
Added 40 mins ago
EC
Senior Electrical Engineer
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- Full-time
Strong client relationship management, communication, and business development skills;
Added 40 mins ago
PA
Bilingual Flight Attendant - Toronto Base (YTO)
Porter Airlines Inc.
Toronto, ON
- Full-time
Reporting to the Director or Manager, In-Flight Services, this position is responsible for ensuring the safety and well-being of Porter passengers while consistently delivering our brand…
Added 40 mins ago
PA
Bilingual Flight Attendant - Ottawa Base (YOW)
Porter Airlines Inc.
Ottawa, ON
- Full-time
Reporting to the Manager, In-Flight Services, this position is responsible for ensuring the safety and well-being of Porter passengers while consistently delivering our brand promise of…

Customer Experience Associate

Ottawa, ON, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 12, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Ottawa, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and promote team effectiveness to ensure a positive and equitable work environment.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Administration
Organizational skills
Planning
Time management
MS Office
Communication
Problem solving
Detail oriented
Banking solutions
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Retail Banking
Administration
Time Management
Client Relations
Operational Excellence
Compliance
Code of Conduct

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