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Added 14 mins ago
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Temporary Full-Time Gas Bar Attendant II
Co-op
North Battleford, SK
- Full-time
Co-op is a different kind of business; being member-owned means that any profits are returned to our members and stay in the local economy. If you are a member, then you’re an owner.
Added 14 mins ago
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Director of Operations
Fresh Start Foods Canada Ltd.
Milton, ON · Fresh Start East Milton Administration-Ontario-FSE
- Full-time
Who understand the foodservice/hospitality/retail business and bring extensive knowledge and experience
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People Services AI Solutions & Configuration Lead
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…capability, you will evaluate emerging technologies, translate business needs into scalable technical solutions, and help ensure our platforms evolve to meet changing colleague…
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Manager / Senior Manager, AI Model Risk Governance, Standards & Enablement
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Manulife is seeking an experienced Manager / Senior Manager, AI Model Risk Governance, Frameworks & Standards to lead the development and evolution of the enterprise AI Model Risk…
Added 29 mins ago
EH
Management Trainee
Enterprise Holdings
Richmond, BC
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 29 mins ago
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Commercial Oncology Pipeline Director
GSK
Mississauga, ON
- Full-time
We combine the science of the immune system with advanced technologies, enhanced by targeted business development and world-class partnerships, to develop new medicines and vaccines that…
Added 29 mins ago
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Assistant Chef Manager
Farm Boy Inc.
Brantford, ON
- From $21 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 29 mins ago
BC
Commercial Insurance Broker
BFL CANADA
Brossard, QC
- Full-time
We support our employees to shape their career by encouraging continuing education and investing in training and development.
Added 29 mins ago
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Strategic Account Manager - Rentals
Finning
Calgary, AB · Edmonton, AB
- Full-time
…at building strategic partnerships and delivering measurable business results? Finning Canada is seeking a Strategic Accounts Manager to lead and grow some of our most important customer…
Added 29 mins ago
AI
Accounts Payable Supervisor
Acuren Inspection, Inc.
Sherwood Park, AB
- Full-time
Reporting to the Shared Services Finance Manager, this position plays a key role in ensuring the accurate and timely processing of financial transactions. The successful candidate will…
Added 44 mins ago
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Senior Naval Architect - Team Lead
BMT
Victoria, BC
- $105,000 to $150,000 CAD / year
- Full-time
…inclusion, recognizing their pivotal role in achieving our business purpose. Learn more about BMT at…
Added 44 mins ago
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Senior Naval Architect - Team Lead
BMT
Ottawa, ON
- $105,000 to $150,000 CAD / year
- Full-time
…inclusion, recognizing their pivotal role in achieving our business purpose. Learn more about BMT at…
Added 44 mins ago
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Senior Naval Architect - Team Lead
BMT
Ottawa, ON
- $105,000 to $150,000 CAD / year
- Full-time
…inclusion, recognizing their pivotal role in achieving our business purpose. Learn more about BMT at…
Added 44 mins ago
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Senior Naval Architect - Team Lead
BMT
Dartmouth, NS
- $105,000 to $150,000 CAD / year
- Full-time
…inclusion, recognizing their pivotal role in achieving our business purpose. Learn more about BMT at…
Added 59 mins ago
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Store Director
sephora.com
Saint John, NB
- Full-time
As the next Store Director at Sephora, you will oversee and manage the overall client service experience, people development, sales, productivity, merchandising, operations, and human…
Added 1 hour ago
SI
Knitwear Designer
SFANHAN INC.
Toronto, ON
- Full-time
✨ Strong creative skills and an understanding of fashion trends, yarns, stitches, and sample development.
Added 1 hour ago
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Senior Manager, Anti-Money Laundering Advisor
Capital One
Toronto, ON
- Full-time
Sr. Manager, AML Advisory, with support and guidance from the Chief Anti-Money Laundering Officer of Capital One, serves as the compliance advisor and partner for our Canadian…
Added 1 hour ago
S
Heavy Duty Mechanic
Sandvik
Sudbury, ON · Lively
- Full-time
Paid training and development opportunities with a global OEM company
Added 1 hour ago
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Heavy Duty Mechanic
Sandvik
BC · British Columbia
- Full-time
Paid training and development opportunities with a global OEM company
Added 1 hour ago
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Field Service Millwright
Sandvik
Saskatoon, SK
- Full-time
Paid training and development opportunities with a global OEM company
Added 1 hour ago
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Gestionnaire, Comptabilité corporative et information financière
Sanimax
Montreal, QC
- Full-time
Reporting to the Corporate Controller, the Manager of Corporate Accounting and Financial Reporting provides hands-on support for corporate accounting, consolidation, financial reporting,…
Added 1 hour ago
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Financial Advisor Intern
RBC
Richmond, BC
- Full-time
As an RBC Financial Advisor, you attract, nurture, and grow relationships with our high-value personal and small business clients, by adding value in the moments that matter to them. You…
Added 1 hour ago
NS
Seating & Mobility Equipment Specialist
National Seating & Mobility
Red Deer, AB
- Full-time
Present an annual business plan outlining revenue targets and business development strategies.
Added 1 hour ago
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Administrative Assistant
Medavie
Dartmouth, NS · MBC NS Local Office Dartmouth
- Full-time
…troubleshooting skills are required. This position reports to the Manager, NSPMP, yet provides daily operational support to all PMP team members. This position is a great fit for someone…
Added 1 hour ago
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Public Relations Communications Manager
Turo
Toronto, ON
- $86,000 to $107,000 CAD / year
- Full-time
The Public Relations Communications Manager will tell the Turo story on a day-to-day basis in Canada and highlight how Turo is reinventing car rental to unlock independence for all.

Customer Experience Associate

Toronto, ON, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Oct 16, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 10, 2026

Original job description

Work Location:

Etobicoke, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

22.50 - 28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and escalate non-standard concerns as required.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Customer Service
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Retail Banking
Administration
Time Management
Communication Skills
Problem Resolution

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