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Added 12 days ago
T
Customer Experience Associate - Elizabeth Avenue
TD
St. John's, NL
- Part-time
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Added 12 days ago
T
Customer Experience Associate
TD
Moose Jaw, SK
- Part-time
· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Added 12 days ago
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Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common…
Added 12 days ago
T
Customer Experience Associate
TD
Kingston, ON
- Part-time
Participate in personal performance management and development activities, including cross training within own team
Added 12 days ago
T
Customer Experience Associate
TD
Winnipeg, MB
- Part-time
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Added 12 days ago
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Customer Experience Associate - Sydney
TD
Sydney Indian Reserve No. 28A, NS
- Part-time
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Added 12 days ago
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Associate, Salaried Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Ottawa, ON
- Part-time
Each Associate-Owner is supported by their in-store management team - backed by a large team of operational resources that are available to assist you in all aspects of the business. Your…
Added 12 days ago
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Retail Operations Manager
PetSmart
Richmond Hill, ON
- Full-time
Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing…
Added 12 days ago
Senior People Business Partner
AlayaCare
Toronto, ON
…our talent principles into practical approaches to hiring, performance, calibration, development, succession, and workforce planning that strengthen talent density and business…
Added 12 days ago
TT
Store Manager HomeSense Dartmouth Crossing
The TJX Companies, Inc.
Dartmouth, NS
- Full-time
Our comprehensive training and development programs provide you with the tools and resources to expand your skills.
Added 12 days ago
Seasonal Retail Sales Associate, Fort Saskatchewan
Bell
Fort Saskatchewan, AB
Immersive and Hands-on training programs – get ready to learn!
Added 12 days ago
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Associate or Vice President, FIG, Global Credit Markets
National Bank of Canada
Toronto, ON
- Full-time
Build and manage client relationships, participate in business development initiatives, and lead client meetings, presentations, and pitch opportunities alongside senior members of the team.
Added 12 days ago
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Marketing Specialist
Sym-Tech Dealer Services
Richmond Hill, ON
- $55,000 to $60,000 CAD / year
- Full-time
On-going industry training programs and professional development opportunities
Added 12 days ago
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(CAN) OMNI Assistant Manager
Walmart
Wetaskiwin, AB
- Full-time
2. Creates, with the balance of the Management Team, operational plans; prioritizes, delegates and provides clear direction to Managers and Associates. Ensures optimal store conditions…
Added 12 days ago
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(CAN) Manager, Facility Services
Walmart
Gander, NL
- Full-time
8. Provides supervision and development opportunities for associates by selecting and training, mentoring assigning duties building a team based work environment establishing performance…
Added 12 days ago
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Associate Director, Enterprise Control Testing
RBC
Toronto, ON
- Full-time
Experience developing training programs or building team competencies
Added 12 days ago
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Personal Banking Associate Trainee - Kirkland (Full Time)
TD
Kirkland, QC
- Full-time
Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common…
Added 12 days ago
AI Full Stack Engineer
Scotiabank
Toronto, ON
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Added 12 days ago
SI
Retail Assistant Manager
Staples Inc.
ON · Simcoe, ON
- Full-time
Additionally, you will create an environment focused on high performance, results, and a customer-first mentality through leading by example and effective coaching. Your responsibilities…
Added 12 days ago
The Shoe Co. - Store Manager
The Shoe Co.
Toronto, ON
…role, you will be responsible for coaching and leading the team to achieve store objectives, which includes in-store sales, web orders, goals, recruiting, performance management, training,…
Added 12 days ago
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Senior Associate
RBC
Vancouver, BC
- Full-time
…individual to join our leading wealth management firm as an Senior…
Added 12 days ago
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PIA Client Service Associate
TD
Calgary, AB
- Full-time
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to…
Added 12 days ago
WC
(CAN) Team Leader, Production (Friday - Monday 10:00PM to 8:30AM)
Walmart Canada
Surrey, BC
- Full-time
Participates in the selection of operation associates; implements departmental training and job rotation activities; initiates plan to motivate associates; administers performance…
Added 12 days ago
WC
(CAN) OMNI Assistant Manager
Walmart Canada
Wetaskiwin, AB
- Full-time
Creates, with the balance of the Management Team, operational plans; prioritizes, delegates and provides clear direction to Managers and Associates. Ensures optimal store conditions through…
Added 12 days ago
Seasonal Retail Sales Associate, Devonshire Mall
Bell
Windsor, ON
Immersive and Hands-on training programs – get ready to learn!

Customer Experience Associate

Kingston, ON, Canada

$22.00 - $27.21 CAD · Part-time

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Experience: 1+ years of relevant experience
Posting language: English
Posted: Oct 14, 2026

Original job description

Work Location:

Kingston, Ontario, Canada

Hours:

18.75

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

KEY ACCOUNTABILITIES

CUSTOMER

Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice
Complete a broad range of financial transactions (e.g., deposits, withdrawals, bill payments, and/or other transactions, as necessary) in an accurate and efficient manner
Assist with responding and resolving customer concerns, escalating when necessary
Identify customer needs and determine solutions to customer problems, and open a limited range of products and/or services for customers

SHAREHOLDER

Support the achievement of business objectives by supporting advice goals
Promote products, advice, services and banking capabilities
Understand and apply operating policies and procedures
Contribute to business objectives for Operational Excellence
Support the timely and accurate completion of business processes and procedures
Escalate non-standard or high-risk transactions / activities as necessary
Support and participate in process improvement opportunities
Ensure necessary due diligence to support the accuracy of all customer transactions / activities
Be knowledgeable of and comply with Bank Code of Conduct

EMPLOYEE / TEAM

Participate fully as a member of the team, promote team effectiveness and contribute to a positive work environment
Support the team by continuously developing knowledge in own area
Participate in personal performance management and development activities, including cross training within own team
Keep others informed and up-to-date about all relevant or useful information related to day-to-day activities
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand champion for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

Requires established customer service skills to perform a range of routine activities and multi-step customer transactions, generally with limited financial impact
Requires a broad knowledge regarding basic product suite of business supported
Evaluates and recommends customer solutions from established options
Understands how the assigned duties relate to others in the customer or advice team and how the team integrates with others
Identifies and assesses customer problems in straight forward situations using standard procedures, and escalates non-standard issues internally; typically addressing routine requests requiring minimal discretion
Impacts team results through the quality of the services or information provided to customers
Follows standardized advice and customer service procedures and practices and recommends opportunities to improve processes in their own work area
Uses communication skills to exchange/clarify product/process information with composure and ensures underlying details are understood
Requires working knowledge and skills developed through formal training or work experience
Generally reports to a Manager Customer Experience or Branch Manager

EXPERIENCE & EDUCATION

High School diploma and/or
1+ years of relevant experience
Post-Secondary or Undergraduate degree (in related field) preferred

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The associate is responsible for creating an exceptional customer experience by performing accurate financial transactions and providing helpful advice. They also support branch business objectives by promoting products and services while adhering to operational policies.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience. A post-secondary or undergraduate degree in a related field is preferred.

Skills

Customer service
Financial transactions
Problem solving
Communication skills
Banking operations
Product knowledge
Operational excellence
Team collaboration
Relationship building
Transaction accuracy

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Services
Deposits
Withdrawals
Bill Payments
Branch Operations
Operational Excellence
Compliance
Bank Code of Conduct
Relationship Management
Personal Banking
Commercial Banking
Transaction Processing

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