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Added 6 mins ago
OV
Manager, Occupational Health and Safety - Full Time - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
- Full-time
…healing, we are committed to understanding these challenges, learning from Indigenous knowledge, and taking action together to improve safe and equitable health care for current and future…
Added 6 mins ago
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Investment Centre Advisor
BMO
Saint John, NB · Fredericton, NB · Halifax, NS · Nova_Ctr
- Full-time
…financial planning, investment advice, and proactive business development. The advisor partners closely with Private Wealth, branch, and referral teams to acquire, retain, and deepen…
Added 6 mins ago
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Job Posting Title Quantitative Developer, Global Asset Management
BMO
Toronto, ON · FCP
- Full-time
…Solutions team within BMO Global Asset Management, supporting the development and maintenance of ETF systems and analytics. The role will be integral in driving the transformation of…
Added 6 mins ago
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National Accounts Manager
Greystar
Toronto, ON
- Full-time
…offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South…
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Senior Relationship Manager, Agriculture Commercial Financing
FCC / FAC
Regina, SK
- Full-time
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Assistant Manager, Risk and Resilience
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Winnipeg, MB · London, ON · Toronto, ON
We are looking for an Assistant Manager, Risk & Resilience to join the Insurance Solutions Business Risk & Controls team.
Added 6 mins ago
Business Analyst
Government of Alberta
AB
…Services Division. The Legal Services Division is proud to be a learning organization and offers employees opportunities to learn and grow in their careers. With its inclusive workforce,…
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Manager, Social Statistics
Government of Alberta
AB
Reporting to the Director of Demography and Social Statistics, the Manager of Social Statistics leads a team of analysts responsible for delivering a robust social statistics program. The…
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Compensation Analyst
Government of Alberta
AB
We are seeking a Compensation Analyst to join our team. Reporting to the Senior Manager, Non-Union Compensation and the Manager, Compensation Research Analytics, this position contributes…
Added 8 mins ago
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Medical Radiation Technologist - Temporary Part-Time (2026-113)
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Reports To: Manager, Diagnostic Imaging & Echocardiography
Added 8 mins ago
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***REPOST***School Social Worker - Indigenous (Temp)
York Region District School Board
Newmarket, ON
- Temporary
Engage in professional learning development activities as requested by Supervisor and/or the Board that is aligned with system initiatives and/or consistent with the duties of the role
Added 8 mins ago
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Analyst, Global Markets Client Analytics
BMO Capital Markets
Toronto, ON
- Full-time
…strategic initiatives, the structuring of transactions, product development, and the remediation and/or development of infrastructure…
Added 8 mins ago
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Analyst, Investment & Corporate Banking Client Analytics
BMO Capital Markets
Toronto, ON
- Full-time
…strategic initiatives, the structuring of transactions, product development, and the remediation and/or development of infrastructure…
Added 8 mins ago
UO
Specialist, Venture Programs - Hunter Hub
University of Calgary
Calgary, AB
- Full-time
Develop relevant and engaging entrepreneurial thinking presentations, resources and learning materials for students, faculty and communication channels and programs, as needed; Support the…
Added 8 mins ago
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Data & Technology Systems Coordinator, Hunter Hub for Entrepreneurial Thinking
University of Calgary
Calgary, AB
- Full-time
Reporting to the Senior Manager, Operations, the Data & Technology Systems Coordinator will work closely with the Hunter Hub leadership team and staff across programs, operations, marketing…
Added 8 mins ago
B
Job Posting Title Quantitative Developer, Global Asset Management
BMO
Toronto, ON
- Full-time
…Solutions team within BMO Global Asset Management, supporting the development and maintenance of ETF systems and analytics. The role will be integral in driving the transformation of…
Added 16 mins ago
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Manager, People & Culture Operations
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Markham, ON
- Full-time
High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered…
Added 16 mins ago
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Added 16 mins ago
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Beauty Advisor
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keen interest in learning more about health, fashion and beauty
Added 16 mins ago
Wealth Planning Associate (18 month contract)
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Engage in ongoing learning and development to improve skills and knowledge.
Added 16 mins ago
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store manager, North Edmonton, AB
Starbucks
AB
- $62,500 to $82,600 CAD / year
Learning and development programs to fuel your career
Added 16 mins ago
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Enterprise Client Account Manager
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Toronto, ON
- Full-time
…solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your…
Added 20 mins ago
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Expert Engagement Partner - Oral Care - Riyadh (Medical Representative)
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Pursue continuous self-learning and professional development
Added 25 mins ago
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Operations Supervisor
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Support in talent talks with the leadership team and provide opportunities for learning through targeted development activities.
Added 25 mins ago
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Business Analyst
Dexian
Toronto, ON · Greater Toronto Area, Canada
- Contract
We are seeking an experienced Business Analyst V – AI, Data & Risk Solutions to support the development of enterprise data and AI solutions within a leading financial institution.

Customer Experience Associate

Fort Erie, ON, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Oct 22, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 15, 2026

Original job description

Work Location:

Fort Erie, Ontario, Canada

Hours:

22.5

Line of Business:

Personal & Commercial Banking

Pay Details:

22 - 27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and maintain a positive, professional environment in accordance with bank standards.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative skills and proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Banking solutions
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Retail Banking
Commercial Banking
Client Relations
Operational Excellence
Compliance
Code of Conduct
Administration
Time Management
Communication Skills

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