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Added 1 min ago
SL
Dispatcher
Summit LLC
Sunderland, ON
- Full-time
Handles customer concerns and requests for information in an expeditious and professional manner.
Added 1 min ago
H
Senior Workplace Coordinator
Harvey
Canada
- $76,000 to $114,000 CAD / year
- Full-time
Your manager sits in another office and time zone. You take priorities and standards from them and from the global Workplace team, then run the office with real independence. You escalate…
Added 10 mins ago
SP
Technical Lead, Enterprise Applications
Spark Power ⚡
ON · Ontario, Canada
- Other
Reporting to the Manager, Enterprise Applications, you will focus on services and support that enable effective, reliable, and responsive development and implementation of business systems…
Added 10 mins ago
MS
Store Manager
MacDonald Search Group
Prince George, BC
- $50,000 to $75,000 CAD / year
- Full-time
This is a hands-on retail leadership opportunity for a commercially minded manager who enjoys developing people, driving sales and creating an exceptional in-store customer experience. The…
Added 10 mins ago
A
Construction Manager I - St. Catharines, ON
AFL
Brant, ON
- Full-time
Manage operational escalations, including customer concerns, missed SLAs, construction challenges, and subcontractor performance issues.
Added 14 mins ago
Front Store Clerk
Neighbourly Pharmacy
Kamsack, SK
Report customer feedback and concerns to the store manager
Added 31 mins ago
W
(CAN) Consumables Associate
Walmart
St. Albert, AB
- Part-time
3. Resolves customer issues and refers concerns to management where appropriate.
Added 31 mins ago
SC
Sales Associate
Staples Canada
Duncan, BC
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 42 mins ago
RB
Electrical Sales Representative
RS Breakers and Controls Inc.
Calgary, AB
- Full-time
Resolve customer concerns promptly, escalating where necessary
Added 46 mins ago
T
Customer Experience Associate- Fixed Term Contract
TD
Cranbrook, BC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 46 mins ago
T
Customer Experience Associate
TD
Chesterville, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 46 mins ago
T
Personal Banking Associate
TD
AB
- Full-time
Point of contact for all customer problems, ensuring concerns are handled appropriately and within a timely fashion, escalating where necessary
Added 46 mins ago
SP
Technical Lead, Enterprise Applications
Spark Power
Remote, Canada
- $105,000 to $120,000 CAD / year
- Other
- Remote
Reporting to the Manager, Enterprise Applications, you will focus on services and support that enable effective, reliable, and responsive development and implementation of business systems…
Added 46 mins ago
JC
Purchasing Manager
Johnson Controls
Nisku, AB
- Full-time
The North American Purchasing Manager is responsible for leading purchasing execution activities across multiple manufacturing facilities to ensure uninterrupted material flow and support…
Added 1 hour ago
Hub coordinator (6 Months Contract)
HelloFresh
Calgary, AB
Reporting directly to the Hub Manager, the Hub Coordinator will participate in scheduling on road delivery operations and providing front-line leadership. You will help execute the…
Added 1 hour ago
PH
Referral Clerk - BC Cancer
Providence Healthcare
Prince George, BC
- Other
…patients, residents, families, visitors and staff.Reporting to the Manager/Coordinator or designate, in accordance with established guidelines, the Referral Clerk receives, records and…
Added 1 hour ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 1 hour ago
FH
Event Server (Casual Part Time)
Fairmont Hotels & Resorts
Jasper, AB
- Part-time
- Temporary
Reporting to the Banquet Manager, responsibilities and essential job functions include but are not limited to the following:
Added 1 hour ago
FH
Server - In-Room Dining
Fairmont Hotels & Resorts
Lake Louise, AB
- Full-time
Communicate effectively with guests, addressing any special dietary requirements, preferences, or concerns.
Added 1 hour ago
CO
Fitness Floor Staff
City of Brampton
Brampton, ON
- Temporary
Provide a high level of front line customer service including greeting and engaging participants
Added 1 hour ago
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Cleaner Part Time
Guckenheimer
Burlington, ON
- $18.45 to $19.5 CAD / hour
- Part-time
Willingness to take directions from the Cleaning Lead, Supervisor, or Manager
Added 1 hour ago
CO
Personal Trainer
City of Brampton
Brampton, ON
- Temporary
Provide a high level of front-line customer service including greeting and engaging participants
Added 1 hour ago
DT
Assistant Manager II
Dollar Tree Stores
Orillia, ON
- Full-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 1 hour ago
S
Retail Assistant Store Manager
Skechers
Tsawwassen, BC
- Part-time
The Assistant Store Manager position is critical to our success, providing support to the Management Team in all areas of operations management and team leadership. You’ll drive the store’s…
Added 1 hour ago
T
Customer Experience Associate - Sherbrooke & Claremont
TD
Montreal, QC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…

Customer Experience Associate

AB, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 23, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 15, 2026

Original job description

Work Location:

Edmonton, Alberta, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and escalate non-standard issues while maintaining a positive and equitable work environment.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Financial transactions
Customer service
Banking solutions
Administration
Organizational skills
Planning
Time management
MS Office
Word
Excel
Outlook
Communication
Detail oriented
Problem resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Communication
Customer Service
Retail Banking
Operational Excellence
Client Relations
Professional Development

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