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Added 2 mins ago
BH
Mgr, Bdgting & Frcstng
BC Housing
Burnaby, BC
- Full-time
The Manager, Budgeting and Forecasting (Finance Business Partnering), is responsible for the delivery of branch or program-specific services under the financing business partnering model.…
Added 17 mins ago
TU
Manager, Major Initiatives
The University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
…external partners, funding agencies, UBC Research Services, Finance, Legal Counsel, Research Contracts, Innovation UBC, Communications and other administrative units to coordinate major…
Added 20 mins ago
Director of Finance
Lightworks
Toronto, ON
We are hiring a hands-on Director of Finance to build and own Lightworks' finance function and operating systems and act as a strategic business partner as the firm scales. You will oversee…
Added 33 mins ago
R
Senior Client Service Advisor, Treasury- EN
RBC
Montreal, QC
- Full-time
…provides comprehensive treasury and cash management, trade finance, and payment solutions to corporate and institutional clients, supporting businesses to optimize their working capital,…
Added 33 mins ago
EI
Sr Underwriter, Regional Auto
Economical Insurance
Montreal, QC
- Full-time
Demonstrate a strong market knowledge and visibility in the industry as a respected collaborator able to partner with brokers for the purpose of growing a profitable portfolio of business.
Added 33 mins ago
L-
Commercial Excellence Analyst
Leviton - Certolux Visioneering (Viscor)
Toronto, ON · North York, ON
- Full-time
…Roughly 70% of your time will center on strategic analysis, business insight generation, and AI process innovation, with the remaining 30% ensuring continuity and oversight of essential…
Added 49 mins ago
MC
Senior Pension & Benefits Specialist
Mercedes-Benz Canada
Mississauga, ON
- $82,909 to $114,000 CAD / year
- Full-time
Bachelor's degree in Human Resources, Business Administration, Accounting, Finance, or a related discipline.
Added 49 mins ago
EA
Corporate Controller
EarthDaily Analytics
Vancouver, BC
- $160,000 to $194,000 CAD / year
- Full-time
Our global, distributed team represents a variety of business lines and is made up of business development, sales, marketing and support professionals, data scientists, software engineers,…
Added 1 hour ago
CG
Software Engineer III - Financial Services
Cover Genius
Vancouver, BC
- $115,000 to $145,000 CAD / year
- Full-time
…solutions for our top-tier partners across multiple platforms. Each partner presents unique challenges: from architecting embedded iOS and Android experiences using OAuth2 flows, to…
Added 1 hour ago
RB
Associate, Financial Planning - Greater Toronto Area
Royal Bank of Canada
Mississauga, ON
- Full-time
…strengthening client relationships and making it easier for them to do business with…
Added 1 hour ago
RB
Associate, Financial Planning - British Columbia
Royal Bank of Canada
Vancouver, BC
- Full-time
…strengthening client relationships and making it easier for them to do business with…
Added 1 hour ago
RB
Associate, Financial Planning - Alberta
Royal Bank of Canada
AB · EDMONTON, Alberta
- Full-time
…strengthening client relationships and making it easier for them to do business with…
Added 1 hour ago
N
Pre-Sales Consultant - Commercial Real Estate Software
Nakisa
Montreal, QC
- Full-time
Bachelor's degree in a relevant field (Engineering, Real Estate, Business, Finance, etc.)
Added 1 hour ago
Director, Indigenous Relations
Trans Mountain
Vancouver, BC
…Chain, Human Resources, External and Government Relations, Finance, Risk and Operations to integrate Indigenous rights, interests, commitments and participation objectives into project and…
Added 1 hour ago
T
Account Manager
T&P
Toronto, ON
- Full-time
○ Developing and distributing estimates, securing approvals, and coordinating with finance.
Added 2 hours ago
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Customer Experience Associate
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Victoria, BC
- Part-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 2 hours ago
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Customer Experience Associate - Cantonese and/or Korean Language Skills an Asset
TD
Burnaby, BC
- Part-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 2 hours ago
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Business Partner with Sales Leadership to provide guidance on customer investments, trade spend, promotional effectiveness and mix
Added 2 hours ago
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Senior Manager, Financial Operations
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Calgary, AB · Edmonton, Alberta
- Full-time
As our Senior Manager, Financial Operations, you'll be more than a numbers expert, you'll be a trusted business partner helping shape the future of our operations across Canada. You'll lead…
Added 2 hours ago
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Leader of Finance
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Vancouver, BC
- Part-time
Hatfield is seeking a Leader of Finance. This position will provide oversight of financial planning, management of financial risks, record-keeping, and financial reporting. The Leader of…
Added 2 hours ago
TC
Business Analyst
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Mississauga, ON
- $100,000 to $120,000 CAD / year
- Full-time
TCS has been serving the Canadian marketplace for more than 35 years and today is the technology partner of choice for many of the country's leading organizations. As one of the largest IT…
Added 2 hours ago
PD
Regional Director - Dental Clinic Support
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Hamilton, ON
- $95,000 to $120,000 USD / year
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…successful clinics, developing strong Clinic Managers and driving business…
Added 2 hours ago
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Toronto, ON
- $65,000 to $75,000 CAD / year
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Added 2 hours ago
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Strong verbal and written communication skills and ability to partner effectively with cross-functional teams whether engineering, product, finance and business stakeholders.
Added 2 hours ago
Regional Director - Dental Clinic Support
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Hamilton, ON
…successful clinics, developing strong Clinic Managers and driving business…

Customer Experience Associate

Chesterville, ON, Canada

$22.50 - $28.33 CAD · Part-time

Apply About employer

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 22, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 15, 2026

Original job description

Work Location:

Chesterville, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

This job posting is for the Chesterville Location (51 Chesterville Main St N) and will be relocated to the Embrun Location (305 Village St., Unit F, Embrun, ON, K0A 1W1) in February 2027.

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits, withdrawals, and bill payments while adhering to standardized procedures. Identify customer needs to recommend appropriate banking solutions and resolve concerns to ensure a positive customer experience.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and organizational skills along with proficiency in MS Office.

Skills

Financial transactions
Customer service
Banking solutions
Administration
Organizational skills
Time management
MS Office
Communication
Detail oriented
Problem solving

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Administration
Time Management
Customer Service
Retail Banking
Commercial Banking
Compliance
Code of Conduct
Relationship Management

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