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Added 5 mins ago
T
Customer Experience Associate
TD
Victoria, BC
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 5 mins ago
T
Customer Experience Associate - Spanish, Punjabi and/or French Language Skills and Asset
TD
Sooke, BC
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 19 mins ago
KE
Sulphur Labourer
KBL Environmental Ltd.
Fort McMurray, AB
- Full-time
…loading molten sulphur trucks and pouring molten sulphur on a client site in Fort McMurray. You will understand the Standard Operating Procedures, Critical Tasks, and ERP. You will also…
Added 20 mins ago
C
IT Procurement Category Manager
Co-operators
Burlington, ON · Guelph, ON · Mississauga, ON · Toronto, ON
- Full-time
…support and expertise to our business partners to enable their success. We think innovatively and work collaboratively to deliver flexible and sustainable solutions and are committed to…
Added 48 mins ago
S
Associate Manager PT Under 20 hours
Samsonite
AB · Edmonton, AB
- Part-time
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong…
Added 48 mins ago
S
Associate Manager PT Under 20 hours
Samsonite
Vancouver, BC
- Part-time
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong…
Added 48 mins ago
S
CF Richmond Centre - Mandarin Speaking Associate Manager PT Under 20 hours
Samsonite
Richmond, BC
- $19 to $21 USD / hour
- Part-time
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong…
Added 48 mins ago
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Associate Manager PT Under 20 hours-Tumi Pacific Centre
Samsonite
Vancouver, BC
- $19 to $21 USD / hour
- Part-time
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong…
Added 48 mins ago
S
Yorkdale- Associate Manager PT Under 20 hours
Samsonite
Toronto, ON
- $17.5 to $19 USD / hour
- Part-time
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong…
Added 48 mins ago
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Yorkdale- Associate Manager PT 20-29 hours
Samsonite
Toronto, ON
- $19 to $20 USD / hour
- Part-time
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong…
Added 48 mins ago
S
CrossIron Mills Associate Manager PT Under 20 hours
Samsonite
Rocky View No 44, AB · Rocky View County, AB
- Part-time
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong…
Added 48 mins ago
S
Store Manager - Toronto Dominion Centre
Samsonite
Toronto, ON
- Full-time
Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
Added 50 mins ago
T
Customer Experience Associate - Mandarin Language Skills an Asset
TD
Vancouver, BC
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 50 mins ago
T
Customer Experience Associate - Spanish Language Skills an Asset
TD
Vancouver, BC
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 1 hour ago
EI
Health and Safety Manager
EBC Inc.
Greater Napanee, ON · Napanee, ON
- Full-time
The Health & Safety Manager provides leadership and hands-on expertise to ensure the highest standards of health and safety performance on a complex construction project. This position…
Added 1 hour ago
FS
Operations Manager – Commercial Cleaning
Fresco Services Inc.
Toronto, ON
- Full-time
The Operations Manager ensures that client sites are properly staffed, employees have the direction and supplies they need, service standards are maintained, and operational issues are…
Added 1 hour ago
RP
Operations Manager
RECRUITMENT PARTNERS INC.
Nisku, AB
- Full-time
Our client is seeking an Operations Manager to oversee transportation and logistics operations across Canada and the United States. This hands-on leadership role is responsible for ensuring…
Added 1 hour ago
MR
Part-Time Sales Associate
Match Retail
Moncton, NB
- Part-time
Step 2: Shortlisted candidates participate in a phone or virtual interview with the Hiring Manager.
Added 2 hours ago
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Senior Personal Banker Trainee - Investing
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- Full-time
Added 2 hours ago
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PBA Trainee- Mandarin/ Cantonese/ Korean , Language Skills as an Asset
TD
AB
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 2 hours ago
T
Customer Experience Associate - Mandarin Language Skills an Asset
TD
North Vancouver, BC
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 2 hours ago
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Personal Banker Trainee - Mandarin or Cantonese Language Skills an Asset
TD
Vancouver, BC
- Full-time
Added 2 hours ago
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Personal Banking Associate Trainee
TD
Maple Ridge, BC
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 2 hours ago
BM
Account Manager – Scrap and Recycling
British Metals Recycling Association
Hammonds Plains, NS
- Full-time
Be an expert on B4B’s systems and be able to understand and resolve client issues
Added 2 hours ago
RB
Manager Business Markets
Royal Bank of Canada
Surrey, BC
- Full-time
…owners. You will coach your team to deliver an exceptional client experience leading to the retention, acquisition and growth of target Business client relationships. You will build high…

Customer Experience Associate

Shelburne, ON, Canada

$22.00 - $27.21 CAD · Part-time

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 30, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 16, 2026

Original job description

Work Location:

Shelburne, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a Customer, Act like an Owner, Innovate with Purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Customer Experience Associate processes financial transactions and provides advice on banking products to meet customer needs. They are responsible for resolving customer concerns and promoting banking solutions to achieve business objectives.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Strong administrative, organizational, and communication skills are required to handle tasks in a fast-paced environment.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Planning
Time management
MS Office
Detail oriented
Problem solving
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Retail Banking
Client Relations
Operational Excellence
Compliance
Code of Conduct

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