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Added 11 mins ago
CO
Job ID #32289: Senior Project Manager, Mobility Planning
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the Manager, Transportation Planning Services, the Senior Project Manager will be responsible for advancing strategic transportation policies, plans, and initiatives. The…
Added 40 mins ago
M
Restaurant manager
McDonald's
AB · Edmonton, AB
- Full-time
Determine type of services to be offered and implement operational procedures
Added 40 mins ago
BL
Accounts Receivable & Collections Specialist
BC Legal Management Association
Vancouver, BC
- Other
Experience with billing and invoicing processes in a legal or professional services environment is an asset
Added 40 mins ago
GO
Community Health Nurse
Government of Yukon
Whitehorse, YT
- Full-time
Community Nursing is committed to excellence in providing a range of accessible, affordable services that assist individuals, families, and communities to reach their full potential. As a…
Added 40 mins ago
CO
Administrative Assistant - Client Services (full time, term)
City of Winnipeg
Winnipeg, MB
- Full-time
Under the general direction of the Manager of Client Services, the Administrative Assistant is responsible for providing a broad range of coordination and administrative support services…
Added 40 mins ago
GO
Library Technician (Bilingual)
Government of Yukon
Whitehorse, YT
- Part-time
La bibliothèque d’Énergie, Mines et Ressources offre des services de recherche et d’information sur le Yukon dans les domaines suivants : géologie, mines, pétrole et gaz, énergie,…
Added 40 mins ago
PH
Manager, 3D Printing & Clinical Engineering
Provincial Health Services Authority
Vancouver, BC
- Full-time
The 3D Printing & Clinical Engineering Manager provides strategic, operational, and technical leadership for the Clinical Technology Innovation (CTI) Program, with a specific focus on…
Added 40 mins ago
NS
Senior Site Reliability Engineer (SRE) – CDN & Web Performance (Adobe)
N2P Systems
Toronto, ON
- Full-time
…enterprise web platform delivered through Adobe Experience Manager (AEM) Edge Delivery Services…
Added 56 mins ago
FW
Lead Client Services Associate
Flatiron Wealth
Toronto, ON
- Full-time
CSC, LLQP, or other relevant financial services credentials are preferred.
Added 1 hour ago
NB
Banking Advisor
National Bank of Canada
Baie-Comeau, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 1 hour ago
NB
BANKING ADVISOR
National Bank of Canada
Sorel-Tracy, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 1 hour ago
NB
BANKING ADVISOR
National Bank of Canada
Saint-Felix-de-Valois, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 1 hour ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
…This is an on-site position. You will report to the Shared Services AP Manager and will work as part of a team in a fully automated, full-cycle accounts payable role. If you are a…
Added 1 hour ago
NB
BANKING ADVISOR
National Bank of Canada
Lorraine, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 1 hour ago
NB
Senior banking advisor
National Bank of Canada
Calgary, AB
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 1 hour ago
NB
Banking Advisor
National Bank of Canada
Laval, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 1 hour ago
NI
Manager, Grant Finance & Compliance
Nutrition International
Remote, Canada
- $90,000 to $95,000 CAD / year
- Full-time
- Remote
The Manager, Grant Finance & Compliance plays a key role in supporting the financial management, reporting, and compliance of Nutrition International’s (NI) donor-funded portfolio.
Added 1 hour ago
LL
National Credit and Treasury Manager
Liebherr-Canada Ltd.
Burlington, ON
- Full-time
The National Credit & Treasury Manager is a senior leader responsible for managing the credit & treasury functions of the organization. Reporting to the Finance Director this role will lead…
Added 1 hour ago
NB
Chief Solution Architect
National Bank of Canada
Montreal, QC
- Full-time
Experience as a Solutions Architect within the financial services industry.
Added 2 hours ago
SH
Manager Accounting
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Reporting to, and under the general direction of the Director of Financial Reporting, the Manager of Accounting is responsible for:
Added 2 hours ago
KG
Analyst Intern - Sustainability Engineering (12 - 18 months)
Kinross Gold Corporation
Toronto, ON
- Full-time
…Corporate Citizenship, High Performance Culture, and Rigorous Financial…
Added 2 hours ago
GO
Social Services Program Manager
Government of Manitoba
The Pas, MB
- Full-time
Reporting to the Regional Director, the Social Services Program Manager is responsible for providing leadership and support in a range of management and supervisory activities associated…
Added 3 hours ago
AH
Registered Nurse
Alberta Health Services
Sedgewick, AB
- Part-time
As a Registered Nurse (RN), you will provide a wide variety of nursing services to patients, families, communities and populations, while taking necessary steps to ensure their safety and…
Added 3 hours ago
AH
Registered Nurse
Alberta Health Services
Sedgewick, AB
- Full-time
As a Registered Nurse (RN), you will provide a wide variety of nursing services to patients, families, communities and populations, while taking necessary steps to ensure their safety and…
Added 3 hours ago
DQ
restaurant manager
Dairy Queen
Calgary, AB
- Full-time

Customer Experience Associate

Vancouver, BC, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Oct 26, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 21, 2026

Original job description

Work Location:

Vancouver, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking solutions. Identify customer needs to promote products and services while maintaining a positive and equitable work environment.

Requirements

Requires a high school diploma with at least one year of relevant experience, while an undergraduate degree is considered an asset. Candidates must possess strong administrative and communication skills with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Problem solving
Time management
Organizational skills
MS Office
Detail oriented
Banking solutions
Relationship building
Administrative skills
Planning

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Word
Excel
Outlook
Customer Service
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Professional Development
Teamwork

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