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Added 6 days ago
GL
Senior Mortgage Underwriter
Gold Lion Mortgages Inc
Calgary, AB
- Full-time
…someone’s trust on the line. We operate as a agile, high-performing team, and we are adding a Senior Mortgage Underwriter to own the credit side of our…
Added 6 days ago
TH
Assistant Store Manager - Full-Time
Tommy Hilfiger
Mississauga, ON
- Full-time
…customer experience, oversee key operational functions, drive performance and maintain a high-functioning, motivated team, while promoting and upholding the standards of our iconic brand,…
Added 6 days ago
CG
Patient Portering Supervisor
Compass Group Canada
Brampton, ON
- Full-time
…employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all…
Added 6 days ago
PC
Assistant Store Manager - Full-Time
PVH Corp.
Mississauga, ON
- Full-time
…customer experience, oversee key operational functions, drive performance and maintain a high-functioning, motivated team, while promoting and upholding the standards of our iconic brand,…
Added 6 days ago
NS
Extension Agent, 4-H Youth Development (Assistant, Associate or Full Agent)
NC State Extension Forestry
ON · Durham, ON
- Full-time
Working Title Extension Agent, 4-H Youth Development (Assistant, Associate or Full Agent) Appointment 12 Month Recurring Job Type Full-Time - Permanent FTE 1.0
Added 6 days ago
SC
Retail Print & Services Supervisor
Staples Canada
Quesnel, BC
- Full-time
…As a keyholder, you will act as a leader on duty, supporting programs and training throughout the…
Added 6 days ago
IW
Warehouse/Yard Associate
ICONIX Waterworks
Kamloops, BC
- Other
We will provide training and support, but we are looking for someone who is ready for physical work, willing to learn, and committed to being part of a team that serves customers well.
Added 6 days ago
Senior Data Engineer, Data Platform & Operations
Talent Acquisition Team at Westland Insurance. Text reply only.
Surrey, BC
…Financial assistance is available for approved work-related training and development courses leading to certification, as well as programs that support professional development, including…
Added 6 days ago
T
Personal Banking Associate (Part time, 18.75h)- Charlesbourg
TD
Quebec, QC
- Part-time
Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common…
Added 6 days ago
T
Personal Banking Associate (Full time)- Beauport
TD
Quebec, QC
- Full-time
Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common…
Added 6 days ago
T
Customer Experience Associate
TD
Penticton, BC
- Part-time
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Added 6 days ago
KS
Temporary Sales Associate
kate spade new york
Toronto, ON · Halton Hills, ON
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 6 days ago
C
Associate Insurance Advisor II
Co-operators
Kelowna, BC
- Full-time
…a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and…
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KS
Temporary Sales Associate
kate spade new york
Mirabel, QC · Montreal Premium Outlets
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
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SC
Wireless Sales Supervisor
Staples Canada
Hamilton, ON
- Full-time
…continuously grow their knowledge by committing to ongoing self-development and interact with the larger store team and other business units by sharing your…
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WM
General Laborer
Waste Management, Inc. (WM)
Calgary, AB
- Full-time
We invest in our people through training, development and opportunities to grow because we believe great careers are built, not found. In fact, many of our leaders began their careers in…
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Gestionnaire de comptes clés, Unité d’affaires Animaux de compagnie – Santé animale / Key Account Manager, Companion Animal Business Unit - Animal Health
Merck
Calgary, AB · Edmonton, AB · ON · Kirkland, QC
- Full-time
…notamment les tendances de croissance, les taux d’occupation et la performance des…
Added 6 days ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Added 6 days ago
TW
Sales Associate
tbooth wireless / la cabine t sans fil
London, ON
- Full-time
Career Opportunities: Industry-leading development programs- we promote our managers from within!
Added 6 days ago
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Sales Associate
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Guelph, ON
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Career Opportunities: Industry-leading development programs- we promote our managers from within!
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Customer Experience Associate
TD
Moose Jaw, SK
- Part-time
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Added 6 days ago
TU
Professional Programs Manager
The University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
In addition, the Manager works closely with the SPPH Senior Education Manager as well as the Associate Director Education to lead, develop and manage strategies that span all SPPH programs.…
Added 6 days ago
PC
Transaction Services Senior Associate - Financial Services (Bilingual FR/EN)
PwC Canada
Vancouver, BC
- Full-time
As a Senior Associate, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities…
Added 6 days ago
RD
Senior Associate
RBC Dominion Securities
Toronto, ON
- Full-time
…clients achieve their financial goals. We are seeking a Senior Associate to join our…
Added 6 days ago
TC
HR Business Partner (HRBP) Manager
TJX Canada – Winners, Marshalls, HomeSense
Montreal, QC
- $89,208 to $135,086.4 CAD / year
- Full-time
Comprehensive training and development resources designed to help you learn, grow, and succeed.

Customer Experience Associate

Toronto, ON, Canada

Part-time

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Job details

Job type: Part-time
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 19, 2026

Original job description

Work Location:

Etobicoke, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

22.50 - 28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Administration
Organizational skills
Planning
Time management
MS Office
Communication
Detail oriented
Problem solving
Relationship building

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Retail Banking
Client Relations
Operational Excellence
Compliance
Code of Conduct
Administration
Time Management
Communication Skills
Problem Resolution
Banking Solutions
Personal Banking
Commercial Banking

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