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Added 8 mins ago
KP
Community Association Manager - New Project Development
Keystone Pacific Property Management
ON · Ontario, Canada
- Full-time
Added 8 mins ago
FA
Technical Recruiter
Fiscal AI
Toronto, ON
- $80,000 to $130,000 CAD / year
- Full-time
…near-real-time fundamentals API and MCP server, Fiscal.ai is redefining financial data infrastructure for the AI era. The company serves thousands of institutional and professional Clients…
Added 8 mins ago
T
Revenue Operations Lead
Toast
Richmond, BC
- $95,000 to $120,000 USD / year
- Full-time
Financial support for professional accreditation, membership, and exams, including designations such as P.Eng, P.Geo, or CPA
Added 8 mins ago
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Director, Global Trade Credit
Nutrien
Calgary, AB
- Full-time
Evaluate customer financial performance, liquidity, leverage, cash flow, and capital structure to support sound credit decisions
Added 9 mins ago
C&
Property Claims Supervisor
Crawford & Company (Canada) Inc.
AB · Edmonton, AB
- Full-time
Benefits that support your financial, physical, and mental well-being.
Added 9 mins ago
RH
Senior Financial Analyst
Robert Half
Toronto, ON
- $100,000 to $110,000 CAD / year
- Full-time
Our client, an established organization is seeking a motivated and analytical Senior Financial Analyst to join its finance team. This is an excellent opportunity for a finance professional…
Added 9 mins ago
RH
Corporate Accounting Manager
Robert Half
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
…structure, offering broad exposure to corporate accounting, financial reporting, operational finance, and process improvement. While carrying a Manager title, the position is primarily an…
Added 9 mins ago
RH
Financial Planning and Analysis Manager
Robert Half
Toronto, ON
- $115,000 to $135,000 CAD / year
- Full-time
…identify an FP&A Manager who will play a key role in supporting financial planning, forecasting, reporting, and strategic decision-making across North American…
Added 9 mins ago
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Jr. Business Analyst - Capital Markets & Reconciliation
BeachHead
Toronto, ON
- $17.6 to $34.78 CAD / hour
- Contract
Working with one of our top financial clients, this role calls for a Jr. Business Analyst - Capital Markets & Reconciliation to support reference data management, credit data processing,…
Added 9 mins ago
B
Senior Project Control Officer- Clarity/Financials SME- AML Projects
BeachHead
Toronto, ON
- $65 to $75 CAD / hour
- Contract
Working with one of our top financial clients, this role calls for a Senior Project Control Officer- Clarity/Financials SME- AML Projects. This position involves supporting the portfolio by…
Added 9 mins ago
FB
Assistant Service Manager
Farm Boy Inc.
Ottawa, ON
- $21 CAD / hour
- Full-time
…fresh, community-focused retail. Through hands-on leadership, financial stewardship, and daily team engagement, you’ll help create an environment where both customers and team members…
Added 9 mins ago
ML
Business Development Representative
Maple Life
Toronto, ON
- $45,000 to $55,000 CAD / year
- Full-time
Solid financial literacy – you can grasp the basics of cost, value, and plan design, even if you’re new to the industry.
Added 9 mins ago
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Client Due Diligence Analyst
Allshores
Halifax, NS
- Full-time
…on submissions for each Business unit to identify potential financial crime, sanctions, reputational or regulator…
Added 9 mins ago
IG
Servicing Analyst
Insight Global
Toronto, ON
- $24 to $26 CAD / hour
- Contract
-Experience working in a banking or enterprise-level financial institution
Added 9 mins ago
AH
Director of Finance And Operations
Axxel HR
Montreal, QC
- Full-time
…Director of Finance & Operations will oversee the school's financial management, administrative operations, human resources, risk management, and special…
Added 24 mins ago
LH
Program Resource Worker
Lookout Housing and Health
North Vancouver, BC
- Full-time
…services providing: housing, meals, health, treatment, legal and financial needs. Documents guests’ activities and resources used based on guest disclosure and worker provided…
Added 24 mins ago
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Banking Advisor
RBC
Quebec, QC
- Full-time
Respond to client-initiated contact, assisting them with a full range of financial transactions
Added 39 mins ago
UO
Director, Child Care Services
University of Victoria
Victoria, BC
- Full-time
…management of staff teams and centre facilities, managing the financial stability, and fostering relations between Child Care and the larger UVic…
Added 39 mins ago
UO
Director, Administration
University of Victoria
Victoria, BC
- Full-time
…Operations, Human Resources, Faculty Relations, General Council, Financial Services, Budget Office, Internal Audit, Facilities Management, External Relations, Student Affairs and University…
Added 39 mins ago
TS
Regional Manager
TalentSphere Staffing Solutions
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- Full-time
…will provide strategic leadership across property operations, financial performance, resident satisfaction, capital planning, and team development. This is an outstanding opportunity for a…
Added 39 mins ago
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Technical Consultant
SymphonyAI
ON · Ontario, Canada
- Full-time
SymphonyAI Financial Services is on a mission to make the financial system safer. We combine more than 25 years of financial crime expertise with advanced AI to help financial institutions…
Added 39 mins ago
TS
Team Coordinator Public Affairs & Communications
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- Full-time
Provide support in budget preparation and forecasting processes, supporting financial management activities in line with Foundation policies.
Added 39 mins ago
TS
General Manager – HVAC Distribution
TalentSphere Staffing Solutions
Kelowna, BC
- Full-time
…operation will have significant influence across sales, operations, financial performance, customer relationships, and team development, while working with an established local team and…
Added 39 mins ago
TS
Development Manager
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
…Development Manager has project-scale budgeting, scheduling, and financial reporting…
Added 39 mins ago
OC
Financial Analyst
Oxford County
Woodstock, ON
- Contract
Location: Financial Services – Oxford County Administration Building

Customer Experience Associate

Kelowna, BC, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 8, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 26, 2026

Original job description

Work Location:

Kelowna, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner.

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process deposits, withdrawals, bill payments, and other banking transactions accurately while following operating procedures, regulations, and the bank’s code of conduct. Understand customer needs, recommend suitable banking solutions, resolve concerns, promote products and services, and contribute to an effective team and positive customer experience.

Requirements

A high school diploma and/or at least one year of relevant experience is required; an undergraduate degree or equivalent is an asset. Candidates should have strong administrative, organizational, planning, and time-management abilities, working knowledge of Microsoft Office and the internet, attention to detail, initiative, and effective verbal and written communication skills.

Skills

Customer Service
Financial Transaction Processing
Customer Needs Assessment
Banking Solutions
Problem Resolution
Sales And Product Promotion
Communication
Administration
Organization
Planning
Time Management
Attention To Detail
Initiative
Microsoft Word
Microsoft Excel
Microsoft Outlook

Benefits

Health And Well-Being Benefits
Savings And Retirement Programs
Paid Time Off
Banking Benefits And Discounts
Career Development
Reward And Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Commercial Banking
Customer Experience
Customer Service
Financial Transactions
Deposits
Withdrawals
Bill Payments
Banking Solutions
Product Promotion
Customer Needs Assessment
Customer Concern Resolution
Operating Procedures
Industry Regulations
Code Of Conduct And Ethics
Confidentiality
Business Objectives
Operational Excellence
Team Effectiveness
Performance Development
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Internet

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