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Added 6 mins ago
L
Product Owner – Client Data & Regulatory Data
Luxoft
Toronto, ON
- Full-time
5+ years of experience as a Product Owner, Product Manager, Business Architect, or similar role.
Added 6 mins ago
S&
Retail Operations Coordinator
Silk & Snow
Toronto, ON
- Full-time
We make every decision by following three principles. We always use better materials, ensure that every product is thoughtfully manufactured, and above all, ensure transparency in…
Added 6 mins ago
J
Lead Product Manager, Technical
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Lead Product Manager, Technical based in Canada.
Added 6 mins ago
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Business Analytics Specialist, Temporary
Aviso
Vancouver, BC
- Temporary
Lead research and experimentation as a squad leader to advance DNA strategy within the AI product roadmap
Added 6 mins ago
Sr. Service Technician
Super Micro Computer
Quebec, QC
Work with Technical Account Manager, Service Manager, and Product Manager to define service programs
Added 21 mins ago
OH
Senior Product Manager, ONE ID
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
…Experience Design, and other cross-functional teams, the Senior Product Manager translates customer and business needs into clear product requirements and priorities. The role engages…
Added 21 mins ago
The Good Kitchen Department Manager
Goodness Me! Natural Food Market
Burlington, ON
Goodness Me! is currently seeking an experienced and customer-focused, full-time The Good Kitchen Department Manager for our Burlington store location.
Added 21 mins ago
H
Branch Manager II
Hertz
Calgary, AB
- Full-time
The Branch Manager is responsible for the successful delivery and oversight of the Hertz product to internal and external customers. This position provides overall leadership to all…
Added 36 mins ago
GG
Regional Sales Manager - Canada Central & East
Gallagher Group
NB · St. John's, NL · NL · NS · ON · PE · Quebec, QC · New Brunswick, Canada · Newfoundland & Labrador, Canada · Nova Scotia, Canada · Ontario, Canada · Prince Edward Island, Canada
- Full-time
As Regional Sales Manager, you'll play a key role in driving the growth of Gallagher Security across two Canadian territories:
Added 36 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Halifax, NS
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 36 mins ago
HC
Hallmark Merchandiser, Duncan, BC
Hallmark Canada
Duncan, BC
- Part-time
Reporting to the Territory Manager, the Merchandiser is a part-time role that is an integral part of the field merchandising team. The Merchandiser will be responsible for the maintenance…
Added 36 mins ago
HC
Hallmark Merchandiser, Saint-Leonard,QC
Hallmark Canada
Montreal, QC · Saint-Leonard, QC
- Part-time
Reporting to the Territory Manager, the Merchandiser is a part-time role that is an integral part of the field merchandising team. The Merchandiser will be responsible for the maintenance…
Added 50 mins ago
G
Regional Sales Manager - Canada Central & East
Gallagher
NL · New Chelsea, NL
- Full-time
As Regional Sales Manager, you'll play a key role in driving the growth of Gallagher Security across two Canadian territories:
Added 50 mins ago
G
Regional Sales Manager - Canada Central & East
Gallagher
St. John's, NL
- Full-time
As Regional Sales Manager, you'll play a key role in driving the growth of Gallagher Security across two Canadian territories:
Added 50 mins ago
G
Regional Sales Manager - Canada Central & East
Gallagher
ON · Ontario, Canada
- Full-time
As Regional Sales Manager, you'll play a key role in driving the growth of Gallagher Security across two Canadian territories:
Added 50 mins ago
CH
Equipment & Retail Specialist, CMH Revelstoke
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
The Equipment & Retail Specialist is skilled in technical shop duties, retail product knowledge, sales, and lends a hand with cleaning duties around the lodge. This role plays a key role in…
Added 50 mins ago
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Manager, Software Delivery Developer - Gen AI and AI-Accelerated Modernization
Toast
Montreal, QC
- $103,000 to $150,000 USD / year
- Full-time
…services firm with more than 10,000 people across Canada, hiring a Manager, Software Delivery Developer for its Gen AI and Software Delivery team in Montreal or Quebec City. The team helps…
Added 50 mins ago
G
Regional Sales Manager - Canada Central & East
Gallagher
Quebec, QC
- Full-time
As Regional Sales Manager, you'll play a key role in driving the growth of Gallagher Security across two Canadian territories:
Added 50 mins ago
G
Regional Sales Manager - Canada Central & East
Gallagher
Labrador City, NL
- Full-time
As Regional Sales Manager, you'll play a key role in driving the growth of Gallagher Security across two Canadian territories:
Added 50 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Bathurst, NB
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 50 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Calgary, AB
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 51 mins ago
NN
Marketing Manager B2B
Nestlé Nespresso SA
Montreal, QC
- Full-time
We are looking for a B2B Marketing Manager based out of our Nespresso office reporting into the Marketing VP. The incumbent will be responsible for Out of Home channel and must deliver and…
Added 51 mins ago
G
Regional Sales Manager - Canada Central & East
Gallagher
NB · New Brunswick, Canada
- Full-time
As Regional Sales Manager, you'll play a key role in driving the growth of Gallagher Security across two Canadian territories:
Added 51 mins ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Georgetown, ON
- Full-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 51 mins ago
CC
Thunder Bay - Part-time Merchandiser
Coca-Cola Canada Bottling Limited
Thunder Bay, ON
- Part-time
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…

Customer Experience Associate

Kelowna, BC, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 8, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 26, 2026

Original job description

Work Location:

Kelowna, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner.

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process deposits, withdrawals, bill payments, and other banking transactions accurately while following operating procedures, regulations, and the bank’s code of conduct. Understand customer needs, recommend suitable banking solutions, resolve concerns, promote products and services, and contribute to an effective team and positive customer experience.

Requirements

A high school diploma and/or at least one year of relevant experience is required; an undergraduate degree or equivalent is an asset. Candidates should have strong administrative, organizational, planning, and time-management abilities, working knowledge of Microsoft Office and the internet, attention to detail, initiative, and effective verbal and written communication skills.

Skills

Customer Service
Financial Transaction Processing
Customer Needs Assessment
Banking Solutions
Problem Resolution
Sales And Product Promotion
Communication
Administration
Organization
Planning
Time Management
Attention To Detail
Initiative
Microsoft Word
Microsoft Excel
Microsoft Outlook

Benefits

Health And Well-Being Benefits
Savings And Retirement Programs
Paid Time Off
Banking Benefits And Discounts
Career Development
Reward And Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Commercial Banking
Customer Experience
Customer Service
Financial Transactions
Deposits
Withdrawals
Bill Payments
Banking Solutions
Product Promotion
Customer Needs Assessment
Customer Concern Resolution
Operating Procedures
Industry Regulations
Code Of Conduct And Ethics
Confidentiality
Business Objectives
Operational Excellence
Team Effectiveness
Performance Development
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Internet

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