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Added 3 mins ago
RM
Supervisor, Centralized Scheduling
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
This is an opportunity for a leader who combines strong people management skills with technical aptitude, problem-solving, and an interest in optimizing scheduling systems and workforce…
Added 3 mins ago
OA
Sales Administrator - OpenRoad Honda Burnaby
OpenRoad Auto Group
Burnaby, BC
- Full-time
…locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team…
Added 3 mins ago
CG
Environmental Health and Safety Leader
C.H. Guenther & Son
Calgary, AB
- Full-time
The EHS Leader will lead & facilitate the integration of EHS processes, standard operating procedures/policies, assists in administering programs and training in compliance with OSHA/EPA,…
Added 3 mins ago
F
Business Analyst
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Vancouver, BC
- Full-time
…fundamentally change the way that companies bank. Being the market leader in ERP Banking, we work with the world’s Tier 1 banks with assets exceeding $3T, including J.P. Morgan Chase, Wells…
Added 18 mins ago
HA
Location Manager
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- Full-time
The successful candidate is a hands-on operational leader who thrives in a fast-paced, seasonal environment and takes pride in maintaining a safe, efficient, well-organized, and…
Added 18 mins ago
GN
Project Manager, BC
Guldmann North America
Vancouver, BC
- Full-time
· Proficiency with Microsoft Word, Excel, PowerPoint, project-management software, and other business systems.
Added 18 mins ago
A
Store Manager
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Owen Sound, ON
- Full-time
Want to be part of an amazing team? If you’re a vibrant and highly motivated leader with an interest in fashion retail - we want to hear from you.
Added 18 mins ago
MD
Agency Chief Financial Officer
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Development and use of business and financial analytics to support operations decisions.
Added 19 mins ago
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Senior Manager - IT ICFR
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Ottawa, ON
- Full-time
Business development taking an active role in the business community to increase awareness of the firm's services and level of commitment to the local market, developing and maturing…
Added 19 mins ago
LF
Temporary Full Time Floor Leader - Cataraqui
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- Full-time
As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business. This includes everything from driving sales and opening/closing the…
Added 19 mins ago
A
Estimator, Camp Services
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- Full-time
We are seeking an Estimator to support our workforce accommodation and camp services business. In this role, you will develop accurate, competitive, and commercially sound estimates for…
Added 19 mins ago
R
Operations Strategy, Sr Manager/Gestionnaire principal, stratégie des opérations
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- Full-time
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Added 19 mins ago
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…an oil and natural gas liquids infrastructure and logistics business. Our operations along the hydrocarbon value chain allow us to offer a full state of midstream and marketing services to…
Added 19 mins ago
Senior Policy Advisor
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AB
…intelligence and transferring that knowledge into collaborative policy development and decisions to ensure optimal integration of business goals and ministry…
Added 34 mins ago
PC
Team Leader - Hazardous Materials Division
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Richmond, BC
- $90,000 to $105,000 CAD / year
- Full-time
Collaborate with Team Leaders/Operations Managers within the company to maximize staff chargeability and business development opportunities.
Added 34 mins ago
OC
Agent de liaison médicale, Néphrologie / Medical Science Liaison, Nephrology
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Canada
- Full-time
Added 34 mins ago
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Vancouver, BC · Greater Vancouver Metropolitan Area
- $170,000 to $190,000 CAD / year
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This is an opportunity to join a technically sophisticated business where engineering plays a central role in customer success, product development, and long-term organizational growth.
Added 34 mins ago
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- Full-time
Straive is a global leader in enterprise-grade Data Analytics and AI solutions, committed to empowering businesses across various industries with cutting-edge technology and expert…
Added 34 mins ago
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Added 34 mins ago
Superintendent HSS Systems
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Branch Administrator
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Strategic Business Analyst
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…transformational projects, guide strategic initiatives, build robust business cases, and ensure organizational change readiness that directly elevates how our city operates. Core functions…
Added 34 mins ago
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Outbound Capital Account Executive
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
…acquisition tactics. As trusted experts, you are responsible for business development activities in your assigned territory with the goal to drive awareness and adoption of Lightspeed…
Added 34 mins ago
OF
Group Fitness Coach
Orangetheory Fitness 070
Toronto, ON · Etobicoke, ON
- $18 to $60 CAD / hour
- Part-time
Orangetheory Fitness is committed to being an equal employer and a leader in supporting and valuing the diversity of the people, organizations, and communities we serve. Orangetheory…

Customer Experience Associate

Vancouver, BC, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 16, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 27, 2026

Original job description

Work Location:

Vancouver, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns using standard procedures.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative skills, proficiency in MS Office, and the ability to communicate effectively in a fast-paced environment.

Skills

Customer service
Financial transactions
Communication
Problem solving
Time management
Organizational skills
MS Office
Detail oriented
Relationship building
Banking solutions
Administrative skills

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Retail Banking
Client Relations
Operational Excellence
Compliance
Code of Conduct

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