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Added 9 mins ago
T
Manager, Engineering (Small Business Card ART)
TD
Toronto, ON
- Full-time
Ensure performance, quality, and responsiveness of applications.
Added 9 mins ago
T
Customer Experience Associate - St-Laurent, St-Louis
TD
Montreal, QC
- Full-time
· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
Added 24 mins ago
CI
QC In Process Line Inspector
Crystal Int'l (Group) Inc. & Crystal Claire Cosmetics Inc.
Toronto, ON · Scarborough, ON
- $40,000 to $43,000 CAD / year
- Full-time
Address sub-standard and other quality issues with the line leader, production supervisor & QA supervisor/QA manager and put the product on “HOLD” when necessary
Added 25 mins ago
B
Regional Vice President, Personal Banking, Toronto East & Pickering
BMO
Toronto, ON
- Full-time
Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.
Added 40 mins ago
W
(CAN) Merchant (CA)
Walmart
Mississauga, ON
- Full-time
Vendor management is a key responsibility, which may include negotiating and managing agreements, costs, allowances, quality, and delivery terms to drive supplier performance. The role…
Added 55 mins ago
T
Customer Experience Associate
TD
Vancouver, BC
- Part-time
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
Added 55 mins ago
T
Customer Experience Associate
TD
Brockville, ON
- Part-time
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
Added 55 mins ago
B
Regional Vice President, Personal Banking, Durham
BMO
Whitby, ON
- Full-time
Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.
Added 1 hour ago
D-
Production Associate
DLF - BV
Surrey, BC
- Full-time
DLF Group is the world leader in the development and sale of high-quality grass seeds for the agricultural forage and (professional) lawn markets. By continuously developing new innovative…
Added 1 hour ago
NI
HVAC Sales Manager-Western Canada
Navien, Inc.
Canada
- Full-time
…companies in the home comfort sector across North America. A leader in condensing technology, Navien has revolutionized the industry with its line of high-efficiency condensing tankless…
Added 1 hour ago
S
Senior Environmental Engineer or Geoscientist
Stantec
ON · Stoney Creek, ON
- Full-time
…deliverables. You will work with leadership to support the top-line growth of business across a variety of sectors and work collaboratively with Stantec’s environmental services team across…
Added 1 hour ago
N
PACKAGING SANITATION
Nortera
Tecumseh, ON
- Full-time
As the North American leader of ready-to-cook vegetables, we are committed to contributing to the well-being of society by providing access to healthy and sustainable foods.
Added 1 hour ago
B
Finance Manager
BGIS
Markham, ON
- Full-time
…leads and customers with financial insights that drive bottom line results or improve customer…
Added 1 hour ago
C
News Editor/Presenter (English Services) (On-Site)
CBC/Radio-Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Plan, organize, line up and deliver newscasts and news breaks.
Added 1 hour ago
WC
(CAN) Merchant (CA)
Walmart Canada
Mississauga, ON
- Full-time
…include negotiating and managing agreements, costs, allowances, quality, and delivery terms to drive supplier performance. The role requires developing and maintaining vendor relationships,…
Added 1 hour ago
A
Sales Development Representative
Aerotek
Calgary, AB
- Other
Aerotek is an operating company within Allegis Group, a global leader in talent solutions. We are a privately held organization with over 200+ offices nationwide. We work with 95% of…
Added 1 hour ago
A
Western Canada Aquatic Discipline Lead
AECOM
Kelowna, BC · Burnaby, British Columbia
- $120,000 to $160,000 CAD / year
- Full-time
…strategic direction. You will guide best practices, ensure high quality project delivering, and collaborate across disciplines, business lines, and with our…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…values. We are dedicated to offering our customers the highest quality products and services and are looking for people with the inspiration and talent to develop with us as we pursue our…
Added 1 hour ago
Principal Product Manager - Billing & Platform
Constant Contact
ON
Make Billing Data Trustworthy: Define how billing works across our systems so reporting and revenue always line up. Support revenue recognition, audits and access controls.
Added 1 hour ago
GE
Director of Pricing and Business Analytics
GFL Environmental Inc.
Vaughan, ON
- Full-time
GFL is seeking a visionary, high-energy leader with a passion for financial modeling, advanced analytics, and commercial business insights. Are you a strategic leader who thrives at the…
Added 2 hours ago
MM
Underwriting Assistant (Fixed-Term, 12 Months))
Marsh McLennan
Ottawa, ON
- Full-time
…underwriters, brokers, and internal partners to help maintain data quality, support service delivery, and contribute to a smooth end-to-end underwriting…
Added 2 hours ago
CI
Nurse Clinician | Complex Mental Health
Carewest Innovative Healthcare
Calgary, AB
- Full-time
- Part-time
At Carewest, our mission is to support all clients in maintaining their quality of life as they transition through their health care journey. Our core values of Caring, Relationships,…
Added 2 hours ago
IT
Afternoon Shift Set-Up Technician
Integrity Tool & Mold Inc
Oldcastle, ON
- Full-time
Ability to follow line-up from leader and learn company procedures
Added 2 hours ago
W
HSE Specialist - Night Shift
Worley
AB · Edmonton, AB
- Full-time
Worley is a leader in industrial construction in Alberta and western Canada. Our employees enjoy exciting careers in fabrication, modularization, field installation, and professional…
Added 2 hours ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
…for an experienced, business-oriented, and results-driven IT leader who can combine strategic vision with excellent execution. Your Key Responsibilities IT Strategy and Governance: Define…

Customer Experience Associate

Vancouver, BC, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 16, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 27, 2026

Original job description

Work Location:

Vancouver, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns using standard procedures.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative skills, proficiency in MS Office, and the ability to communicate effectively in a fast-paced environment.

Skills

Customer service
Financial transactions
Communication
Problem solving
Time management
Organizational skills
MS Office
Detail oriented
Relationship building
Banking solutions
Administrative skills

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Retail Banking
Client Relations
Operational Excellence
Compliance
Code of Conduct

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