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Added 7 mins ago
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Senior Manager, Technology Procurement
Deloitte
Toronto, ON
- Full-time
Deloitte Global is looking for a Senior Manager of Technology Procurement that leads global category strategy development, sourcing, negotiations and contracting within a group of…
Added 7 mins ago
NG
Finance Manager
New Gold Inc.
Emo, ON
- Full-time
The Manager, Finance is a key member of the mine site leadership team responsible for the accounting, financial reporting, budgeting and forecasting, Life of Mine preparation, site payroll,…
Added 7 mins ago
RD
Investment Associate
RBC Dominion Securities
Kamloops, BC
- Full-time
…every level and equips us to help our clients achieve their financial…
Added 7 mins ago
RH
Tax Advisory/Planning/Reorganizations Manager - Public Practice
Robert Half
Calgary, AB
- Full-time
Our client, a growing mid-sized public practice firm in Calgary, is seeking an experienced and motivated Tax Manager to service a growing private client base's specialty tax needs on a…
Added 7 mins ago
RD
Associate
RBC Dominion Securities
Kamloops, BC
- Full-time
…every level and equips us to help our clients achieve their financial…
Added 7 mins ago
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Manager, Supply Chain Operations and Analytics
Canadian Standards Association
Toronto, ON
- $100,890 to $132,416 CAD / year
- Full-time
The Manager, Supply Chain Operations and Analytics, is responsible for supporting procurement operations through data analysis, reporting, supplier governance, travel and expense program…
Added 7 mins ago
RD
Assistant Branch Operations Manager
RBC Dominion Securities
Toronto, ON
- Full-time
The RBC Dominion Securities is looking for an Assistant Branch Operations Manager to join their team! The Assistant Branch Operations Manager fulfils a leadership role in the branch by…
Added 7 mins ago
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Accounting Technician
LawZero
Montreal, QC
- Full-time
As an Accounting Technician, you will help oversee LawZero’s financial and accounting operations. LawZero is a non-profit organization funded through two main sources: donations from…
Added 7 mins ago
RH
Risk and Audit Manager
Robert Half
Guelph, ON
- Full-time
Our client, a respected and growing organization, is seeking a Manager, Governance, Risk and Audit to establish and lead its governance, enterprise risk management, compliance, and internal…
Added 7 mins ago
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Supervisor, Group Life and Disability Claims - Alberta
First Canadian Financial Group
Sherwood Park, AB
- Full-time
The Supervisor, Group Benefit STD and LTD Claims, reporting to the Manager, Claims - Group Benefits, is based at the Sherwood Park head office. The Supervisor, Group Benefit STD and LTD…
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Senior Manager, Operational Risk / IT Risk and Compliance
RBC
Toronto, ON
- Full-time
Senior Manager Operational Risk / IT Risk and Compliance is responsible for supporting the management of Operational Risk and Technology / Cyber Risk supporting the broader Payments…
Added 8 mins ago
CS
Office Manager
Cogir Senior Living
Ottawa, ON · Astoria Senior Apartments
- Full-time
Are you a customer service professional with strong administrative & accounting skills? Do you enjoy a fast-paced environment and meeting deadlines? Are you ready to take your experience to…
Added 8 mins ago
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Financial Reporting and Tax Compliance, Senior Manager (Bilingual FR/EN)
PwC
Montreal, QC · Quebec, QC
- Full-time
In tax accounting services at PwC, you will assist businesses in preparing and reviewing tax provisions, tax returns, and financial statements, confirming compliance with accounting…
Added 8 mins ago
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Senior Product Proposition Manager
Global Payments Inc.
Toronto, ON
- Full-time
Make your mark at one of the biggest names in payments. We’re looking for a Senior Product Proposition Manager to join our enterprise product team and help shape the future of global…
Added 8 mins ago
T
Senior Quality Control Analyst (5511)
TD
Markham, ON · Toronto, ON
- Full-time
…the executive. The Senior QC Analyst will report to the Group Manager, STR Quality…
Added 8 mins ago
T
Customer Experience Associate
TD
Lethbridge, AB
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
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T
Customer Experience Associate - Sackville
TD
Lower Sackville, NS
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
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Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset
TD
Vancouver, BC
- Full-time
…you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the…
Added 8 mins ago
T
Customer Experience Associate - Port Hawkesbury
TD
Port Hawkesbury, NS
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 8 mins ago
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Customer Experience Associate - Future Opportunities - Oakville/Milton
TD
Milton, ON · Oakville, ON
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 8 mins ago
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Data Scientist III
TD
Toronto, ON
- Full-time
Added 8 mins ago
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Finance Officer
Engaged
Moberly Lake, BC
- $82,000 to $95,000 CAD / year
- Full-time
West Moberly First Nations is seeking a Finance Officer to provide professional accounting and financial support services. Reporting to the Finance Manager, the Finance Officer helps…
Added 22 mins ago
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Accounts Payable Clerk - Temp
Zekelman Industries
Harrow, ON
- Full-time
…for our facility in Harrow, Ontario. Reporting to the Finance Manager, this position supports the day-to-day accounts payable function by processing invoices, resolving discrepancies,…
Added 22 mins ago
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Senior Financial Analyst
Campbell's
Mississauga, ON · CAN - ON - Mississauga
- Full-time
The Financial Analyst, Sales Finance & Financial Planning and Analysis provides financial analysis, planning and reporting support to Sales Finance and Financial Planning & Analysis,…
Added 22 mins ago
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Sr. Applied AI Scientist – Generative AI & Agentic Systems
BMO
Toronto, ON · FCP
- Full-time
The above represents BMO Financial Group’s pay range and type.

Customer Experience Associate

Guelph, ON, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Nov 3, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 27, 2026

Original job description

Work Location:

Guelph, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

22.50 - 28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset.
Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while providing excellent customer service and advice on banking products. Identify customer needs to recommend appropriate solutions and resolve concerns in a timely manner.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Problem solving
Administration
Organizational skills
Time management
MS Office
Detail oriented
Relationship building
Banking solutions
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Administration
Relationship Management
Retail Banking
Commercial Banking
Operational Excellence
Compliance
Code of Conduct
Client Relations

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