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Added 8 mins ago
UI
Warehouse Manager
UAP Inc.
Toronto, ON · Scarborough, ON
- $83,700 to $104,600 CAD / year
- Full-time
Our Altrom Distribution Center located in Scarborough, is looking for a hands-on leader to oversee our distribution centre operations and support a team of Warehouse Supervisors. In this…
Added 8 mins ago
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Growth Operations Manager
nesto
Montreal, QC
- Full-time
Growth Operations drives the rapid scaling of our business operations and delivers complex, high-value, organization-wide projects. In this role, you will achieve this in two ways: (1) work…
Added 8 mins ago
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Facility Manager III
BGIS
Toronto, ON
- Full-time
Excellent business management/development skills.
Added 8 mins ago
BV
Shipper-Receiver & Bottle Preparation Technician evg
Bureau Veritas
Bedford, NS
- $17 to $18 CAD / hour
- Full-time
Bureau Veritas is a global leader in testing, inspection, and certification. As a Shipper-Receiver & Bottle Preparation Technician, you will prepare and ship sample-collection kits, support…
Added 8 mins ago
OW
Oliver Wyman - Senior Lead AI Engineer
Oliver Wyman
Toronto, ON
- Full-time
Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise…
Added 8 mins ago
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Senior Analyst, Marketing Science
PHD
Toronto, ON
- Full-time
…To Connect The Media We Plan And Execute With Our Client’s Business Outcomes. Establishing That Relationship Requires Data-focused Capabilities Across 3…
Added 8 mins ago
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Java Spring Boot Microservices Developer
Infosys
Mississauga, ON
- Full-time
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades…
Added 8 mins ago
PB
Manager, Product Development
Pacific Blue Cross
Burnaby, BC
- Full-time
…Benefits Product Manager, Insurance Portfolio Manager, Insurance Business Manager or Product & Business Leader, we’d love to hear from…
Added 8 mins ago
VC
Underwriting Assistant (Fixed-Term, 12 Months))
Victor Canada
Canada
- Temporary
…accurate, timely, and compliant processing of new and renewal business. You will work closely with underwriters, brokers, and internal partners to help maintain data quality, support…
Added 8 mins ago
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Finance Manager
BGIS
Markham, ON
- Full-time
Finance Manager is accountable for financial reporting, financial planning and analysis, process development and internal control adherence for a large CBG. The candidate should have a…
Added 9 mins ago
Branch Manager
Talent Acquisition Team at Westland Insurance. Text reply only.
Winnipeg, MB
…assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and…
Added 24 mins ago
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Reception Associate - OpenRoad Audi Boundary
OpenRoad Auto Group
Burnaby, BC
- Full-time
…locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team…
Added 24 mins ago
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Director, Strategic Communications
BC Energy Regulator
Fort St. John, BC
- Full-time
Professional accreditation is an asset (APR from Canadian Public Relations Society or CMP/SCMP from International Association of Business Communicators).
Added 24 mins ago
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Senior Manager, Supply Chain
Worley
Calgary, AB
- Full-time
…integrated supply chain activities from planning and strategy development through execution, operational readiness, and closeout. The role translates business objectives into executable…
Added 38 mins ago
UO
Sessional Instructor - ACCT 323 Multiple Lectures, Winter 2027, Haskayne School of Business
University of Calgary
Calgary, AB
- Full-time
The Haskayne School of Business at the University of Calgary invites applications for a Sessional Instructor(s) to teach Winter 2027 ACCT 323 (Introductory Managerial Accounting). Classes…
Added 38 mins ago
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Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications.
Evertz
Burlington, ON
- Full-time
The Administrative Coordinator role provides support to the sales and business development teams by managing schedules, meetings, documentation, and follow-up for government sales…
Added 38 mins ago
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Functional Area Lead - Woodroom
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High Prairie, AB
- Full-time
We are looking for an Functional Area Leader at High Prairie Oriented Strand Board (OSB) Division, located in High Prairie, Alberta. Our mill has undergone an exciting major rebuild and…
Added 38 mins ago
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Production Assistant
ADM
Windsor, ON
- Full-time
ADM offers opportunities for talented individuals who are ready to join the team and make a contribution to our business. Successful candidates will be graduating with a B.S. in Chemical,…
Added 38 mins ago
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Controller
Kelson Group Property Management
Kamloops, BC
- $125,000 to $150,000 CAD / year
- Full-time
Founded in 1974, Kelson Group has grown from a family-owned business in Kamloops into one of Western Canada's leading owners, developers, and managers of purpose-built rental housing.…
Added 38 mins ago
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…high-performing strategies that generate a tangible impact on our business objectives. Their daily challenge: transforming data into opportunities, strategies into results, and ideas into…
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We are seeking a Power Infrastructure Structural & Geotechnical Engineering Leader to join our growing engineering team in Canada. The role will have a strong focus on the development and…
Added 38 mins ago
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Everyday Banking Advisor - Calgary Stephen Avenue
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Added 38 mins ago
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AZ Driver
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Added 38 mins ago
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Regional Sales Director- GTA (Mississauga)
Neo Financial
Mississauga, ON
- Full-time
As a Regional Director of Sales at Neo Financial, you will be a pivotal leader responsible for the profitability and success of your designated region. You will directly manage and develop…

Customer Experience Associate

Lethbridge, AB, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Nov 13, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 27, 2026

Original job description

Work Location:

Lethbridge, Alberta, Canada

Hours:

22.5

Line of Business:

Personal & Commercial Banking

Pay Details:

22.00 - 27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Fixed Term Contract: Dec 2027

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative skills and proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Banking solutions
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Retail Banking
Client Relations
Operations
Compliance
Code of Conduct
Administration
Time Management
Communication Skills
Problem Resolution
Banking Solutions
Professional Development

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