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Added 8 mins ago
J
Manager, Vendor Relations
Jobgether
Canada
- Full-time
Advanced Excel proficiency, including experience analyzing large datasets, conducting financial analysis, and preparing performance reports.
Added 23 mins ago
J
Manager, Vendor Relations
Jobgether
Canada
- Full-time
Advanced Excel proficiency, including experience analyzing large datasets, conducting financial analysis, and preparing performance reports.
Added 23 mins ago
BT
Senior Accountant
Baker Tilly Canada
The Pas, MB
- Full-time
We are looking for a Senior Accountant to join our team in the Pas, Manitoba - this is a role where your expertise will drive meaningful outcomes, and your ambition will help shape what…
Added 23 mins ago
KC
Manager, National CPA Program (12 months secondment)
KPMG Canada
St. John's, NL
- Full-time
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DG
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Montreal, QC
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Manager, National CPA Program (12 months secondment)
KPMG Canada
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Added 23 mins ago
RC
Advisory Manager - Cyber Strategy
RSM Canada
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- Full-time
…expand trusted client relationships. Experience supporting large financial services institutions and private equity sponsors or portfolio companies is strongly…
Added 23 mins ago
TU
Administrative Clerk
The University of British Columbia
Vancouver, BC
- $4,442 to $4,877 CAD / month
- Full-time
…inquiries. Produces reports and other documents, processes financial and payroll transactions, schedules, and performs routine administrative tasks, including data entry, updating and…
Added 23 mins ago
KC
Manager, National CPA Program (12 months secondment)
KPMG Canada
Oakville, ON
- Full-time
Added 23 mins ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 23 mins ago
D
Senior Advisor, Business development and sales support
Desjardins
Laval, QC · Montreal, QC · Saint-Jérôme, QC
- Full-time
Added 39 mins ago
X
Engineer - Payments Platform
Xero
Remote, Canada
- Full-time
- Remote
You will take ownership of meaningful engineering problems, building reliable, secure and scalable software where financial accuracy matters. Working closely with engineering, product and…
Added 53 mins ago
NF
Sales Representative - Scarborough Town Centre
Neo Financial
Toronto, ON · Scarborough, ON
- $20 CAD / hour
- Part-time
Join us to build a more rewarding financial future for all Canadians
Added 53 mins ago
LA
Director, Lawyer Services and Payments (24 months)
Legal Aid Ontario
Toronto, ON
- Contract
The Director ensures strong financial controls, payment accuracy, operational efficiency, and service excellence across all functions. This role leads or supports business transformation,…
Added 53 mins ago
R
Bilingual FX Analyst - 12 months Contract
RBC
Toronto, ON
- Full-time
Adaptability, Critical Thinking, Customer Service, Detail-Oriented, Financial Engineering, Financial Statement Analysis, Investments Analysis, Personal Development, Personal Initiative,…
Added 53 mins ago
WF
Independent Life Insurance Agent - Commission-Based
World Financial Group Insurance Agency Of Canada Inc
North Vancouver, BC
- Full-time
Explore an Independent Business Opportunity in Financial Services
Added 53 mins ago
FH
Treasury Revenue Clerk
Fraser Health
New Westminster, BC
- Full-time
Verifies patient's financial and insurance information, personal details and proof of eligibility for preferred/alternative accommodation; completes appropriate documentation, as required.
Added 53 mins ago
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Senior Surety Representative
Gallagher
Victoria, BC
- Full-time
Review and analyze financial statements, contracts, and support financial information for existing and prospective Contract Surety clients.
Added 53 mins ago
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Team Leader, Client Solutions – Prairie Region (Pointe West Branch)
Gallagher
Winnipeg, MB
- Full-time
Lead the day-to-day operations of the Point West branch, ensuring service, operational, and financial objectives are met.
Added 53 mins ago
K
Senior Team Member, Global Financial Reporting & Analysis (24-Month Secondment)
KPMG
ON · Toronto, Ontario
- Full-time
The senior specialist will have responsibility for data review and validation, financial analysis , generating leadership financial reports along with continuous improvement and change…
Added 1 hour ago
SH
Area Director
SMB HR Talent Management Inc.
Halifax, NS
- Full-time
…and community relationships, and help drive strong service, financial, and operational…
Added 1 hour ago
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Executive Director
Jewish Federation of Ottawa
Ottawa, ON
- Full-time
Provide sound financial leadership, overseeing organizational priorities, budgeting, and responsible stewardship of resources.
Added 1 hour ago
VR
Senior Accountant - 6 months
Vine Recruiting
Burnaby, BC
- $90,000 to $115,000 CAD / year
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Senior Accountant (6-Month Contract) | Burnaby, BC (Hybrid)
Added 1 hour ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
…you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the…
Added 1 hour ago
PC
External Audit, Senior Associate (Bilingual FR/EN)
Pwc Canada
Montreal, QC
- Full-time
Examine financial and accounting records, other documents, and tangible items such as inventory, or plant and equipment, or watch certain processes and procedures being performed

Customer Experience Associate

Lethbridge, AB, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Nov 13, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 27, 2026

Original job description

Work Location:

Lethbridge, Alberta, Canada

Hours:

22.5

Line of Business:

Personal & Commercial Banking

Pay Details:

22.00 - 27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Fixed Term Contract: Dec 2027

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative skills and proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Banking solutions
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Retail Banking
Client Relations
Operations
Compliance
Code of Conduct
Administration
Time Management
Communication Skills
Problem Resolution
Banking Solutions
Professional Development

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