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Added 8 mins ago
DG
Assistant Sales Manager
Dilawri Group of Companies
North Vancouver, BC
- Full-time
North Shore Acura is currently seeking a motivated and customer-focused Assistant Sales Manager to support the leadership of our Sales team and contribute to the overall success of the…
Added 23 mins ago
SD
Receiver, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Shelburne, ON
- Part-time
Ensures signage and talkers are printed then take part in execution, including flyers, corporate markdowns, and labels.
Added 38 mins ago
JR
Assistant Store Manager - Off Price
JRoss Retail Recruiters
AB · Edmonton, AB
- Full-time
Minimum 2–3 years of experience as an Assistant Store Manager or in a comparable retail leadership role.
Added 38 mins ago
P
Retail Operations Manager
PetSmart
Abbotsford, BC
- Full-time
Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture…
Added 38 mins ago
R
Assistant Store Manager
RONA
Montreal, QC · Pierrefonds, QC
- Full-time
Ensure the execution and coordination of sales requiring installation, personalization and/or any professional services
Added 38 mins ago
JR
Store Manager - Apparel
JRoss Retail Recruiters
Kamloops, BC
- $47,000 to $53,000 CAD / year
- Full-time
This is an exciting opportunity for a passionate retail leader who thrives in a fast-paced environment and enjoys building high-performing teams. The Store Manager will be responsible for…
Added 38 mins ago
M
Department Manager, Member Experience
MEC
North Vancouver, BC
- $48,100 to $60,200 CAD / year
- Full-time
Reporting to the General Manager, you lead and develop frontline teams, strengthen community connections, and ensure consistent execution of service and operational standards. You are…
Added 38 mins ago
M
Department Manager, Operations Support
MEC
Kitchener, ON
- $48,100 to $60,200 CAD / year
- Full-time
Reporting to the General Manager, you partner closely with the Senior Staff Team to identify risks, improve operational performance, and build strong operational capability within the team.…
Added 38 mins ago
P
Assistant Store Manager - Customer Experience
PetSmart
Mississauga, ON
- Full-time
Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture…
Added 38 mins ago
BM
Operations & Training Manager (Bilingual, English & French)
Brand Momentum
Remote, Canada
- $78,000 CAD / year
- Full-time
- Remote
Brand Momentum is a Canadian sales, marketing, and retail services agency connecting brands with people through field execution, client service, and training.
Added 38 mins ago
T
Customer Experience Associate
TD
Kelowna, BC
- Part-time
…creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that…
Added 38 mins ago
T
Customer Experience Associate
TD
Fort St. John, BC
- Part-time
…creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that…
Added 38 mins ago
T
Personal Banking Associate
TD
Saskatoon, SK
- Full-time
…creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that…
Added 38 mins ago
T
Personal Banker
TD
Olds, AB
- Full-time
…creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that…
Added 38 mins ago
T
Customer Experience Associate
TD
AB
- Part-time
…creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that…
Added 38 mins ago
T
Personal Banking Associate
TD
Lethbridge, AB
- Full-time
…creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that…
Added 38 mins ago
JR
Store Manager - Apparel
JRoss Retail Recruiters
Calgary, AB
- $50,000 to $60,000 CAD / year
- Full-time
This is an exciting opportunity for a passionate retail leader who thrives in a fast-paced environment and enjoys building high-performing teams. The Store Manager will be responsible for…
Added 38 mins ago
B
Customer Service Representative (Cantonese & Mandarin)
BMO
Toronto, ON
- Part-time
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Added 38 mins ago
B
Personal Banking Associate (Cantonese & Mandarin)
BMO
Toronto, ON
- Full-time
Meets customer transaction-based needs with seamless execution.
Added 38 mins ago
B
Personal Banker
BMO
Toronto, ON
- Full-time
…addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including business-for-self applications)), and small business…
Added 53 mins ago
B
QA Analyst
BMO
Toronto, ON · BMOPLACE
- Full-time
…collaboratively with business/groups on the strategic development, execution and measurement of traditional and non-traditional customer-focussed advertising, production, merchandising, and…
Added 53 mins ago
Territory Sales Representative - Halifax
Molson Coors
Halifax, NS
…team. This position reports to the Nova Scotia District Sales Manager and is responsible for achieving volume and distribution targets for our continued success in the…
Added 1 hour ago
AR
General Manager
Aramark Remote Workplace Services Ltd
AB · Alberta, Canada
- Full-time
As a General Manager, you will provide leadership, operational oversight, and strategic direction for remote hospitality and support service operations in a remote lodge. This role is…
Added 1 hour ago
E
Vehicle Lot and Logistics Supervisor
EBlock
Oshawa, ON
- $65,000 to $75,000 CAD / year
- Full-time
…decisions. One hour you're reviewing SLA metrics with your Regional Manager; the next you're boosting a battery in a snowbank or getting a delivery out the door. If you know cars and love…
Added 1 hour ago
TH
MERCHANDISING SPECIALIST - LIVE GOODS
The Home Depot Canada
Toronto, ON
- Full-time
Maintain article data: cost, retail, status, (PIRs)Product Information Record, channel management data, assortment listings.

Customer Experience Associate

Lethbridge, AB, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Nov 13, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 27, 2026

Original job description

Work Location:

Lethbridge, Alberta, Canada

Hours:

22.5

Line of Business:

Personal & Commercial Banking

Pay Details:

22.00 - 27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Fixed Term Contract: Dec 2027

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns effectively.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative skills and proficiency in MS Office.

Skills

Customer service
Financial transactions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Banking solutions
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
MS Office
Word
Excel
Outlook
Retail Banking
Client Relations
Operations
Compliance
Code of Conduct
Administration
Time Management
Communication Skills
Problem Resolution
Banking Solutions
Professional Development

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