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Added 18 mins ago
MC
Manager, Revenue Accounting & Reporting
Make-A-Wish Canada
Pickering, ON
- Full-time
We are looking for a Manager, Revenue Accounting & Reporting to join our team at Make-A-Wish Canada. In this role, reporting to the Director of Finance, you will ensure the accuracy,…
Added 18 mins ago
CR
Culinary Manager
COGIR Real Estate
Ottawa, ON
- Full-time
Embrace the role of Culinary Manager and become a values-driven leader adept at managing our culinary and dining department. Your flair for creativity and culinary expertise will come to…
Added 18 mins ago
CR
Culinary Manager- 6 Month Contract
COGIR Real Estate
Calgary, AB
- Full-time
Embrace the role of Culinary Manager and become a values-driven leader adept at managing our culinary and dining department. Your flair for creativity and culinary expertise will come to…
Added 18 mins ago
FF
Seasonal Associate - Famous Footwear
Famous Footwear
Winnipeg, MB
- Temporary
As a Famous Footwear Seasonal Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 33 mins ago
CC
Advertiser Account Manager
Creative Clicks
Toronto, ON
- Full-time
Strong relationship management, negotiation and organizational skills.
Added 33 mins ago
AW
Business Development Manager
Agilus Work Solutions
Kamloops, BC
- Full-time
Drive Growth Across British Columbia's Industrial Sector as a Business Development Manager in Fluid Handling Solutions.
Added 48 mins ago
BG
Territory Manager - Underground & Tree Care Products
Brandt Group of Companies
Oro, ON
- Full-time
Brandt Tractor Ltd. is currently seeking a Territory Manager - Underground & Tree Care Products for our Barrie Construction & Forestry location. The Compact Construction Equipment Territory…
Added 48 mins ago
CC
Global Account Manager (GAM) - Montreal, QC
Cogent Communication
Montreal, QC
- Full-time
…connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay…
Added 48 mins ago
FC
Business Analyst / Senior Business Analyst Commercial Services
FirstOntario Credit Union
Hamilton, ON
- Full-time
Work with your manager to meet annual review and risk management standards for the Commercial Portfolio including structuring transactions
Added 1 hour ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Added 1 hour ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Added 1 hour ago
BG
Territory Manager_CA
Brandt Group of Companies
Cranbrook, BC
- Full-time
The Territory Manager is responsible for driving business growth and market share within an assigned Area of Responsibility (AoR). This role focuses on building and maintaining strong…
Added 1 hour ago
J
Named Account Manager-Enterprise
Jobgether
Canada
- Full-time
…networks, and digital infrastructure worldwide. As a Named Account Manager – Enterprise, you will drive revenue growth by developing strategic customer relationships, acquiring new…
Added 1 hour ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 1 hour ago
L
Licensed Assistant Manager Winnipeg MB, LensCrafters
LensCrafters
Winnipeg, MB
- Full-time
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 1 hour ago
OH
Senior Sales Consultant
Olympic Homes
Winnipeg, MB
- Full-time
Update our Customer Relationship Management (CRM) system and share information with the sales team for follow-up
Added 1 hour ago
NF
Grocery Department Manager Full Time Day
No Frills
Calgary, AB
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 1 hour ago
NF
Apparel Department Manager Part Time Day
No Frills
Calgary, AB
- Part-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 1 hour ago
SH
Project Manager External
Siemens Healthineers
Kitchener, ON
- Full-time
Travel to visit project sites to validate status, address issues and collaborate positively with customer, contractor and MIV. Room planning in cooperation with the Siemens Planning…
Added 1 hour ago
SH
Project Manager External
Siemens Healthineers
Cambridge, ON
- Full-time
Travel to visit project sites to validate status, address issues and collaborate positively with customer, contractor and MIV. Room planning in cooperation with the Siemens Planning…
Added 1 hour ago
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Project Manager External
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- Full-time
Travel to visit project sites to validate status, address issues and collaborate positively with customer, contractor and MIV. Room planning in cooperation with the Siemens Planning…
Added 1 hour ago
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Project Manager External
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Travel to visit project sites to validate status, address issues and collaborate positively with customer, contractor and MIV. Room planning in cooperation with the Siemens Planning…
Added 1 hour ago
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Assistant Manager II
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Vaughan, ON
- Full-time
…We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and…
Added 1 hour ago
L
Licensed Assistant Manager Brampton, ON-LensCrafters
LensCrafters
Brampton, ON
- Full-time
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 2 hours ago
J
Manager, Vendor Relations
Jobgether
Canada
- Full-time
We are seeking a strategic and commercially minded Vendor Relations Manager to build strong supplier partnerships and drive revenue and margin growth across a large retail network. In this…

Customer Experience Associate

AB, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 6, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 27, 2026

Original job description

Work Location:

Edmonton, Alberta, Canada

Hours:

18.75

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions accurately while identifying customer needs to recommend appropriate banking solutions. Resolve customer concerns and promote a positive, equitable work environment through effective team collaboration.

Requirements

Requires a high school diploma with at least one year of relevant experience, while an undergraduate degree is considered an asset. Candidates must possess strong administrative and organizational skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Services
Retail Banking
Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Administration
Time Management
Communication
Client Relations
Operational Excellence
Compliance
Ethics
Professional Development

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