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Added 17 mins ago
AF
Everyday Banking Advisor - Calgary Stephen Avenue
ATB Financial
Calgary, AB
- Full-time
This role is based out of the Calgary Stephen Ave branch, but on occasion may be required to travel to neighbouring branches
Added 17 mins ago
IS
Member Services Advisor UN (Mill Bay Branch)
Island Savings
Mill Bay, BC
- $50,419.09 USD / year
- Full-time
…the advisor contributes to administrative functions, supports branch operations and campaigns, and works toward achieving individual and team…
Added 32 mins ago
FI
Accounts Receivable Specialist
Formations Inc
AB · Edmonton, AB
- Full-time
Working closely with Customer Service Representatives, Sales, and branch teams, you will provide updates on collection statuses, help resolve account discrepancies, and support timely…
Added 1 hour ago
BH
Technical Support Analyst
Bayshore HealthCare
Toronto, ON · Scarborough, ON
- Full-time
The Technical Support Analyst is responsible for providing technical and operational IT leadership at the local branch level within the BHCS division. This role acts as the first point of…
Added 1 hour ago
SC
Branch Administrator - Temporary (Calgary or Red Deer, AB)
Sterling Crane
Calgary, AB
- Full-time
Sterling Crane is looking for a motivated and detail-oriented Branch Administrator (Red Deer or Calgary branch location) who will perform a wide range of business support activities…
Added 1 hour ago
T
Customer Experience Associate
TD
Kelowna, BC
- Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 1 hour ago
T
Customer Experience Associate
TD
Fort St. John, BC
- Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 1 hour ago
T
Personal Banking Associate
TD
Saskatoon, SK
- Full-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 1 hour ago
T
Customer Experience Associate
TD
AB
- Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 1 hour ago
T
Personal Banking Associate
TD
Lethbridge, AB
- Full-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 1 hour ago
RD
Assistant Branch Operations Manager
RBC Dominion Securities
Toronto, ON
- Full-time
The RBC Dominion Securities is looking for an Assistant Branch Operations Manager to join their team! The Assistant Branch Operations Manager fulfils a leadership role in the branch by…
Added 1 hour ago
Sr Service Specialist (Field Technician, Building Automation Systems), Ottawa ON
Siemens
Ottawa, ON
Conduct training and development classes for customers on site or at the branch as required.
Added 1 hour ago
BB
Service Billing
Bosch Building Technologies
ON
- $38,950 to $47,150 CAD / year
- Full-time
Post-secondary education in Accounting, Finance, Business Administration, or a related field.
Added 1 hour ago
T
Customer Experience Associate
TD
Lethbridge, AB
- Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 1 hour ago
T
Customer Experience Associate - Sackville
TD
Lower Sackville, NS
- Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 1 hour ago
T
Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset
TD
Vancouver, BC
- Full-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 1 hour ago
T
Customer Experience Associate - Port Hawkesbury
TD
Port Hawkesbury, NS
- Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 1 hour ago
T
Customer Experience Associate - Future Opportunities - Oakville/Milton
TD
Milton, ON · Oakville, ON
- Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 2 hours ago
BG
Administrateur/Administratrice du bureau (temporaire) | Office Administrator (temporary)
Brandt Group of Companies
Lac-des-Écorces, QC
- Full-time
Diplôme ou certificat en administration de bureau, en administration des affaires ou dans un domaine connexe.
Added 2 hours ago
Senior Policy Advisor
Government of Alberta
AB
This position provides support to the Strategic Policy branch and unit in the development of forward-looking strategic policy, system planning and legislation impacting the transportation…
Added 2 hours ago
BG
Wholegoods Order Fulfillment Coordinator
Brandt Group of Companies
Regina, SK
- Full-time
Assignments of machines to Branch Sales and Rentals:
Added 2 hours ago
CL
Senior Shop Technician - Electromechanic
Comairco, LLC
Laval, QC
- Full-time
We are looking for a Senior Shop Technician – Electromechanic to join our team at our Laval branch!
Added 2 hours ago
BG
Administrateur/Administratrice du bureau / Office Administrator (Val d'Or)
Brandt Group of Companies
Val-d'Or, QC
- Full-time
…�ch�ances Ma�trise de Microsoft Office Exp�rience pr�alable dans l'administration des services et la coordination de la s�curit�, consid�r� comme un atout Dipl�me ou certificat d'�tudes en…
Added 2 hours ago
Strategic Business Analyst
City of Edmonton
AB
Leading meetings and presenting materials with Branch or Department leadership teams related to projects or initiatives with business process analysis
Added 2 hours ago
SC
Member Service Representative III
Sunrise Credit Union
Strathclair, MB
- Full-time
…guidance on day-to-day banking processes or may provide overall branch leadership by becoming a technical expert in one specialized area such as registered…

Customer Experience Associate

Fort St. John, BC, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 10, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 27, 2026

Original job description

Work Location:

Fort St John, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner.

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns according to standard procedures.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills with proficiency in MS Office.

Skills

Customer service
Financial transactions
Banking solutions
Communication
Administration
Organizational skills
Time management
MS Office
Detail oriented
Problem solving
Relationship building
Conflict resolution

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Transactions
Retail Banking
MS Office
Word
Excel
Outlook
Customer Service
Relationship Management
Operational Excellence
Compliance
Code of Conduct
Administration
Time Management
Communication Skills
Problem Resolution
Banking Solutions
Personal Banking
Commercial Banking

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