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Added 25 mins ago
A
Associate Research, Energy Services
ATB
Calgary, AB
- Full-time
ATB Cormark Capital Markets is looking for a Research Associate, Energy Services to support our Equity Research Team, with a sector focus on Energy. As ATB’s next Research Associate you are…
Added 25 mins ago
T
Personal Banking Associate
TD
Estevan, SK
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries…
Added 25 mins ago
SL
Associate, Corporate Development
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
Sun Life is looking for an Associate to join our Corporate Development team. Corporate Development is responsible for evaluating and driving strategic initiatives across Sun Life’s four…
Added 40 mins ago
FC
Group Underwriter Level II
First Canadian Financial Group
Edmonton, AB
- Full-time
Certified Employee Benefits Specialist (CEBS) designation, Group Benefits Associate (GBA), or Fellow Life Management Institute (FLMI) designation, or equivalent is an asset.
Added 1 hour ago
PA
Automotive Sales & Finance Consultant
Pfaff Automotive Partners Inc.
Mississauga, ON
- Full-time
We are looking for a driven and customer-focused Automotive Sales & Finance Consultant to join our team. This unique role combines the relationship-building and excitement of automotive…
Added 1 hour ago
SD
Store Administrator, Hourly Part Time Day
Shoppers Drug Mart
Victoria, BC
- Part-time
Identify any discrepancies between invoice cost and purchase order amounts and action the discrepancies above the prescribed threshold with Associate, FSM and/or vendor.
Added 1 hour ago
WC
(CAN) Associé, équipe des activités de protection des biens
Walmart Canada
Brossard, QC
- Full-time
Position Summary...An Asset Protection Operations Team Associate maintains store financial integrity and accuracy, pricing integrity, inventory control and profitability. This associate…
Added 2 hours ago
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Banking Associate - KYC
BeachHead
Toronto, ON
- $17.6 to $24.88 CAD / hour
- Contract
Working with one of our top financial clients, this role calls for a Banking Associate - KYC to provide operational support and process a range of banking transactions accurately and…
Added 2 hours ago
PC
Finance Managed Services Senior Associate
PwC Canada
Toronto, ON
- Full-time
As a Finance Managed Services Senior Associate, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 2 hours ago
PC
Finance Managed Services Senior Associate
PwC Canada
Vancouver, BC
- Full-time
As a Finance Managed Services Senior Associate, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 2 hours ago
GW
IP Assistant -Level II
Gowling WLG
Ottawa, ON
- $50,000 to $60,000 CAD / year
- Full-time
Coordinating and communicating updates with the Accounting department i.e. changing clients, processing foreign associate invoices and submitting disbursements.
Added 2 hours ago
PC
Finance Managed Services Senior Associate
PwC Canada
Calgary, AB
- Full-time
As a Finance Managed Services Senior Associate, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 2 hours ago
UO
Sessional Instructor - ACCT 603 LEC 03 EMBA, Winter 2027, Haskayne School of Business
University of Calgary
Calgary, AB
- Full-time
…and address your cover letter to the attention of Ari Pandes, Associate Dean, Graduate Programs. In support of your application, please provide the following…
Added 2 hours ago
Customer Experience Associate - South Lethbridge Branch, AB (22.5 hours/week)
Scotiabank
Lethbridge, AB
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 2 hours ago
Senior Customer Experience Associate - Saint-Laurent and Prince-Arthur, Mtl, QC - 22.5 hours/week
Scotiabank
Montreal, QC
Added 2 hours ago
T
Associate, Supervision and Governance, Business Management, Corporate & Investment Banking
TD
Toronto, ON
- Full-time
In this first line of defense (1A) role, the Associate will work with leaders of the Business Supervision and Governance team to maintain a strong risk and control environment, supported by…
Added 2 hours ago
T
Canadian Commercial Banking Associate
TD
AB
- Full-time
…better business bankers have a strong background in business and finance as well as the specific products they are responsible to sell and service. They have keen insight into all their…
Added 2 hours ago
C
Associate Financial Advisor (Multiple Locations)
CIBC
Barrie, ON · Belleville, ON · Brampton, ON · Burlington, ON · Cornwall, ON · Hamilton, ON · Kingston, ON · London, ON · Milton, ON · Mississauga, ON · Niagara Falls, ON · Oakville, ON · Oshawa, ON · Ottawa, ON · Peterborough, ON · St. Catharines, ON · Toronto, ON · Vaughan, ON
- Full-time
…you’ll make a meaningful difference in our clients' lives. As an Associate Financial Advisor, you’ll form a deep understanding of your personal and small business clients’ needs as you…
Added 2 hours ago
C
Client Engagement Associate [Hourly]
CIBC
Edmonton, AB
- Part-time
…clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through…
Added 2 hours ago
WT
Senior Associate, Technical Operations
Wealthsimple Technologies
Remote, Canada
- $32.69 to $40.87 CAD / hour
- Full-time
- Remote
We are looking for a Senior Associate, Technical Operations to act as a hands-on workflow builder and quality owner within our Operations ecosystem. You will not just analyze bottlenecks,…
Added 3 hours ago
SW
ScotiaMcLeod Senior Associate
Scotia Wealth Management
Montreal, QC
- Full-time
As a Senior Associate you will work closely with a Wealth Advisor in the development and management of their book of business by providing effective client service and contributing to…
Added 3 hours ago
SW
ScotiaMcLeod Administrative Associate, Laval
Scotia Wealth Management
Laval, QC
- Full-time
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by…
Added 3 hours ago
LC
Regional Pharmacy Director
Loblaw Companies Limited
Halifax, NS
- Full-time
Partner with Associate Owners to enhance the pharmacy experience, ensuring teams are equipped to deliver world-class patient care.
Added 3 hours ago
SM
Associate Director Stewardship & Donor Relations
St. Michael's Hospital
Toronto, ON
- Full-time
Reporting to the Director, Stewardship & Donor Relations, the Associate Director is the senior leader responsible for translating stewardship strategy into coordinated, high-quality…
Added 3 hours ago
SD
Regional Pharmacy Director
Shoppers Drug Mart
Halifax, NS
- Full-time
Partner with Associate Owners to enhance the pharmacy experience, ensuring teams are equipped to deliver world-class patient care.

Customer Experience Associate

Kelowna, BC, Canada

$22.50 - $28.33 CAD · Part-time

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Job details

Pay: $22.50 - $28.33 CAD
Job type: Part-time
Apply by: Nov 9, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 27, 2026

Original job description

Work Location:

Kelowna, British Columbia, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.50 - $28.33 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner.

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process financial transactions such as deposits and withdrawals while providing excellent customer service. Identify customer needs to recommend appropriate banking solutions and resolve concerns according to standard procedures.

Requirements

Requires a high school diploma and at least one year of relevant experience, with an undergraduate degree considered an asset. Candidates must possess strong administrative and communication skills along with proficiency in MS Office.

Skills

Customer service
Financial transactions
Cash handling
Banking solutions
Communication
Problem solving
Time management
Organizational skills
MS Office
Detail oriented
Relationship building
Conflict resolution
Administrative skills
Adaptability

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Financial Services
Retail Banking
Transactions
Deposits
Withdrawals
Bill Payments
MS Office
Word
Excel
Outlook
Client Relations
Operational Excellence
Compliance
Ethics
Professional Development
Teamwork
Communication Skills
Administration

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