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Added 1 min ago
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Territory Manager - Compact Construction Equipment
Brandt Group of Companies
Oldcastle, ON
- Full-time
Brandt Tractor Ltd. is currently seeking a Territory Manager - Compact Construction Equipment for our Windsor Construction & Forestry location
Added 1 min ago
TC
Office Manager
The Care Group
BC
- $70,000 to $80,000 CAD / year
- Full-time
We are looking for Office Manager to join our team at Hollyburn House in West Vancouver, BC.
Added 1 min ago
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Business Risk Analyst - TD Asset Management
TD
Toronto, ON
- Full-time
TD Asset Management (TDAM), a member of TD Bank Financial Group, is a leading North American investment manager offering progressive investment solutions to both institutional and…
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Mobile Software Engineer II (Mobile Delivery CDN banking)
TD
Toronto, ON
- Full-time
Added 1 min ago
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Analyst, Investment Operations
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
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Account Manager, Life and Health Insurance
Desjardins
Levis, QC
- Full-time
As a life and health insurance account manager, you help serve, prospect for, solicit, and develop and maintain business relationships with members and clients via licensed intermediaries…
Added 1 min ago
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Relationship Manager, Business Banking
CIBC
Toronto, ON
- Full-time
As a member of Business Banking team, you’ll be reporting to the Director or Senior Manager & Team Lead, Business Banking, providing new and existing clients with an exceptional client…
Added 1 min ago
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Mortgage Specialist
BMO
Westmount, QC
- Full-time
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Associate, Commercial Banking (Real Estate Finance)
BMO
Montreal, QC · DEMA
- Full-time
BMO's Real Estate Finance Group is a specialized commercial banking team that provides construction financing, commercial mortgages, development loans, and investment property financing to…
Added 1 min ago
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Mortgage Specialist
BMO
Montreal, QC
- Full-time
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Mortgage Specialist
BMO
Montreal, QC
- Full-time
Added 1 min ago
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Mortgage Specialist
BMO
Montreal, QC
- Full-time
Added 1 min ago
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Credit Analyst, Commercial Banking ( Real Estate Finance)
BMO
Montreal, QC · DEMA
- Full-time
BMO's Real Estate Finance Group is a specialized commercial banking team that provides construction financing, commercial mortgages, development loans, and investment property financing to…
Added 1 min ago
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REGIONAL MANAGER, INCLUSIVE ENTREPRENEURSHIP - BC & North
BDC
Vancouver, BC
- Full-time
…small and medium-sized businesses across Canada. As Regional Manager, Inclusive Entrepreneurship - BC & North, you will lead the regional go-to-market strategy to expand BDC’s reach among…
Added 16 mins ago
Lead, Investment Compensation & Taxation
ONEX
Toronto, ON
Onex is an investor and asset manager that invests capital on behalf of Onex shareholders and clients across the globe. Formed in 1984, we have a long track record of creating value for our…
Added 16 mins ago
Payroll Specialist
B2GOLD
Edmonton, AB
Reporting to the Payroll Manager, this position will be based in Edmonton, AB.
Added 16 mins ago
PC
Supervisor, Settlements
Parkland Corporation
Calgary, AB
- Full-time
Reporting to the Settlements Manager, the Settlement Supervisor is responsible for overseeing the daily operations of the Canadian Retail Settlement Team within Order to Cash. The role…
Added 16 mins ago
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Regulatory Support Clerk - Corporate Finance
Altis
Toronto, ON
- Contract
…looking for a Regulatory Support Clerk to join the Corporate Finance team of a leading financial regulatory organization in Toronto. This opportunity is ideal for someone who enjoys working…
Added 16 mins ago
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Technical Program Manager / Technical Program Lead (Banking and Cash Management exp)
Bevertec
Toronto, ON
- Contract
Job Role: Technical Program Manager / Technical Program Lead (Banking and Cash Management exp)
Added 16 mins ago
TC
Technical Program Manager
TechNeptune Consulting Inc.
Mississauga, ON
- Full-time
We are looking for an experienced Project/Program Manager with strong delivery management skills, expertise in Agile methodologies (Scrum and SAFe), and the ability to drive initiatives…
Added 16 mins ago
Research Funding Administrator
University of Toronto
Toronto, ON
…Toronto research community. Under the general supervision of the Manager, Partnerships, the RFA implements administration procedures including the efficient administrative implementation of…
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Financial Service Representative - LendDirect Office 1677
LendDirect
Toronto, ON · Scarborough, ON
- Full-time
“In 2015 I joined the company as an Assistant Manager. One year later I was promoted to Branch Manager where I focused on building relationships and developing others in my store to help…
Added 32 mins ago
CC
Coordinator, Registration Compliance
CPA Calgary Chapter
Edmonton, AB · AB · Calgary, AB
- Full-time
…escalate matters when necessary. This position reports to the Manager of Registration…
Added 32 mins ago
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Junior Project Manager - Engineering & Construction
SECURE
Calgary, AB
- Other
As our Junior Project Manager, you will support the planning and delivery of Management of Change projects across SECURE’s operating areas. Working alongside an experienced Area Project…
Added 32 mins ago
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Financial Service Representative - LendDirect Office 1677
Attain Finance
Toronto, ON · Scarborough, ON
- Full-time
“In 2015 I joined the company as an Assistant Manager. One year later I was promoted to Branch Manager where I focused on building relationships and developing others in my store to help…

Customer Experience Associate

Grand Bend, ON, Canada

$22.00 - $27.21 CAD · Part-time

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Nov 2, 2026
Experience: · High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 28, 2026

Original job description

Work Location:

Grand Bend, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process deposits, withdrawals, bill payments, and other banking transactions accurately while identifying customer needs and recommending suitable banking solutions. Resolve customer concerns, promote products and services, meet business objectives, and contribute to an effective team and improved operations.

Requirements

A high school diploma and/or at least one year of relevant experience is required; an undergraduate degree or equivalent is an asset. Candidates should have strong administrative, organizational, planning, and time-management abilities, working knowledge of Microsoft Office and the internet, attention to detail, initiative, and effective customer communication skills.

Skills

Customer Service
Financial Transactions
Banking Solutions
Customer Needs Assessment
Problem Resolution
Sales And Product Promotion
Communication
Organization
Planning
Time Management
Attention To Detail
Initiative
Microsoft Word
Microsoft Excel
Microsoft Outlook
Teamwork

Benefits

Health And Well-Being Benefits
Savings And Retirement Programs
Paid Time Off
Banking Benefits And Discounts
Career Development
Reward And Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Commercial Banking
Customer Experience
Customer Service
Financial Transactions
Deposits
Withdrawals
Bill Payments
Banking Solutions
Customer Needs Assessment
Product Promotion
Business Objectives
Customer Concern Resolution
Confidentiality
Banking Regulations
Code Of Conduct And Ethics
Operational Procedures
Operational Excellence
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Internet
Administration
Time Management
Team Effectiveness

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