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Added 14 mins ago
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Senior Analyst, Walmart Services - WMC Systems Administrator
Walmart
Mississauga, ON
- Full-time
Demonstrates and encourages respect for others; drives a positive associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports…
Added 15 mins ago
S
Business Development Representative - SMB
Solink
Remote, Canada
- $68,500 to $85,000 CAD / year
- Full-time
- Remote
Reports To: Dylan Monsinger, Associate Manager, Business Development
Added 15 mins ago
GI
Technical Support Analyst
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
Reporting to the Manager, IT the Technical Support Analyst will provide technical support to maintain the company's IT infrastructure across remote and local office environments.
Added 29 mins ago
SD
Pharmacovigilance Specialist
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 29 mins ago
BC
Program Assistant, Full-time Programs
British Columbia Institute of Technology
North Vancouver, BC
- $56,241 to $60,872 CAD / year
- Full-time
- Contract
Undertakes special projects as assigned by the Department Heads, Associate Dean, or Administrative Manager.
Added 29 mins ago
SD
Pharmacovigilance Specialist
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 29 mins ago
SD
Senior Product Manager
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
As the Senior Product Manager, you are a creative problem-solver with a passion for improving the health of Canadians and delivering exceptional customer-facing applications. You will work…
Added 29 mins ago
CW
Associate Field Engineer Technician – Animal Comfort
CG Wellington
Woodstock, ON
- Full-time
· Maintain a customer-focused approach, ensuring a professional and solution-oriented experience.
Added 29 mins ago
AF
Warehouse Associate
Action Furnace
Calgary, AB
- Full-time
We are hiring a Warehouse Associate in Calgary, AB!
Added 44 mins ago
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Business Risk Analyst - TD Asset Management
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 44 mins ago
GF
Group Fitness Instructor - Barre - Waterloo Weber and University
GoodLife Fitness
Waterloo, ON
- Part-time
Provides feedback to the General Manager when necessary, from themselves or Members, about schedules, studios, classes etc., and seeks ways to help ensure positive Member experiences and…
Added 44 mins ago
SC
Sales Associate
Staples Canada
Midland, ON
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 44 mins ago
CT
2P Order Operations Consultant
Canadian Tire Corporation
Toronto, ON
- Full-time
As 2P Order Operations Consultant you’ll help support and improve programs that shape the customer experience after purchase. You’ll bring an analytical mindset, strong problem-solving…
Added 44 mins ago
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Associate, Commercial Banking (Real Estate Finance)
BMO
Montreal, QC · DEMA
- Full-time
Builds and maintains client relationships to ensure long-term financial performance in collaboration with Relationship Manager and business partners.
Added 59 mins ago
TF
Warehouse Associate
The Fastener Group Ltd.
Calgary, AB
- Full-time
We are currently seeking a reliable and hardworking Warehouse Associate to join our growing Team at the Calgary North location. The warehouse associate will assist in organizing and moving…
Added 59 mins ago
TH
Merchandising Execution Associate Part-Time (6 Month Contract) - 7064 Westend
The Home Depot Canada
AB · Edmonton, AB
- Part-time
…organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and…
Added 59 mins ago
NI
Shipping Associate - Edmonton-FR
NCS International Co.
AB · Edmonton, AB
- Full-time
Reporting to the Operations Manager, the Shipping Associate is responsible for ensuring all shipments are accurate and delivered in a timely manner.
Added 1 hour ago
S
Business Development Representative - SMT
Solink
Remote, Canada
- $68,500 to $85,000 CAD / year
- Full-time
- Remote
Reports To: Dylan Monsinger, Associate Manager, Business Development
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Hamilton, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Hamilton, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SD
Pharmacovigilance Specialist
Shoppers Drug Mart
Mississauga, ON
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 1 hour ago
SD
Pharmacovigilance Specialist
Shoppers Drug Mart
Mississauga, ON
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 1 hour ago
W
(CAN) Pharmacy Manager
Walmart
Antigonish, NS
- Full-time
…Associates' scheduling according to business needs, ongoing associate assessment and periodic performance reviews. Responsible for developing and executing business action plans to meet the…
Added 1 hour ago
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(CAN) Customer Service Manager
Walmart
New Glasgow, NS
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 1 hour ago
A
Human Resources Associate II
Alorica
Montreal, QC
- Full-time
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of…

Customer Experience Associate

Renfrew, ON, Canada

$22.00 - $27.21 CAD · Part-time

Apply About employer

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Nov 24, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 28, 2026

Original job description

Work Location:

Renfrew, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process deposits, withdrawals, bill payments, and other banking transactions accurately while following operating procedures, regulations, and the bank’s code of conduct. Understand customer needs, recommend suitable banking solutions, resolve concerns, promote products, and contribute to an effective team and improved operations.

Requirements

A high school diploma and/or at least one year of relevant experience is required; an undergraduate degree or equivalent is an asset. Candidates should have strong administrative, organizational, planning, and time-management skills, working knowledge of Microsoft Office and the internet, attention to detail, initiative, and effective verbal and written communication skills.

Skills

Customer Service
Financial Transaction Processing
Customer Needs Assessment
Banking Solutions
Problem Resolution
Sales and Product Promotion
Communication
Organization
Planning
Time Management
Attention to Detail
Multitasking
Microsoft Word
Microsoft Excel
Microsoft Outlook
Teamwork

Benefits

Health and Well-Being Benefits
Savings and Retirement Programs
Paid Time Off
Banking Benefits and Discounts
Career Development
Reward and Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Commercial Banking
Customer Experience
Customer Service
Financial Transactions
Deposits
Withdrawals
Bill Payments
Banking Solutions
Customer Needs Assessment
Product Promotion
Business Objectives
Operating Procedures
Industry Regulations
Code of Conduct and Ethics
Confidentiality
Issue Resolution
Operational Excellence
Team Effectiveness
Performance Development
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Internet

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