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Added 3 mins ago
TC
Aexeo Onboarding - Vice President
The Citco Group Limited
Halifax, NS
- Full-time
Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under…
Added 18 mins ago
CT
Warehouse Team Lead
Cam Tran
Spruce Grove, AB
- Full-time
About Cam Tran: For more than 35 years, Cam Tran has been Canada’s largest full-line, Canadian-owned manufacturer of oil-filled distribution transformers. From coast to coast, our products…
Added 33 mins ago
CB
Warehouse Associate
Cornerstone Building Brands
Saskatoon, SK
- Full-time
…new construction to repair, remodel and replacement, our full line of building products provide quality and value for all types of…
Added 1 hour ago
T
Software Engineer II (SDET)
TD
Toronto, ON
- Full-time
Participate in quality management reviews, in particular reviews of the designs, prototypes and other requirements work products to ensure they fulfill the requirements
Added 1 hour ago
CB
Warehouse Associate
Cornerstone Building Brands
Saskatoon, SK
- Full-time
…new construction to repair, remodel and replacement, our full line of building products provide quality and value for all types of…
Added 1 hour ago
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Technical Specialist, Wastewater Treatment
AECOM
Markham, ON · Mississauga, Ontario
- $200,000 to $250,000 CAD / year
- Full-time
…providing guidance on technical approaches, regulatory compliance, quality management, innovation, and risk management while supporting project delivery and strategic growth initiatives…
Added 1 hour ago
PC
Senior Manager Cyber Generalist
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Toronto, ON
- Full-time
…projects, comprising multiple resources and teams and ensure the quality of deliverables and clients are satisfied with the…
Added 1 hour ago
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Team Leader
Mondelēz International
Toronto, ON · Plant - Gladstone - Toronto, Canada
- Full-time
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Added 2 hours ago
UL
Canada Impact+ Emerging Leader Professor - Plant Biology
Université Laval
Quebec, QC
- Full-time
…specializing in the field of plant physiology or ecophysiology, in line with the strategic priority area “Environment, climate resilience and the Arctic” under the Impact+ Canada Emerging…
Added 2 hours ago
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Director, Strategic Account Management - Research Services (Bilingual)
Walmart Canada
Mississauga, ON
- Full-time
Walmart Data Ventures is looking for an experienced consumer insights, people and business leader to join our growing Research Services organization. The Director will lead a significant…
Added 2 hours ago
K&
Operations Manager - Night Shift
Kohl & Frisch Limited
Concord, ON
- Full-time
We're looking for a leader who is comfortable being on the floor, engaging with employees, challenging the status quo, and turning ideas into action. Someone who can balance the demands of…
Added 2 hours ago
CC
Coffee Quality & Innovation Manager
Canterbury Coffee
Richmond, BC
- $88,000 to $110,000 CAD / year
- Full-time
As a sensory leader, you will establish and maintain standards for coffee evaluation, cupping and cup quality in collaboration with our Green Coffee Sourcing and Roasting teams. You will…
Added 2 hours ago
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Lab Assistant
Dynacare
Keswick, ON · Richmond Hill, ON · Tottenham, ON · QC · Woodbridge, QC
- Part-time
Locations: 6672 3rd Line, Tottenham, ON, L0G 1W0, Saturday's: 13291 Yonge St, Richmond Hill, ON, 8333 Weston Rd, Woodbridge, ON or 23546 Woodbine Ave, Keswick, ON
Added 2 hours ago
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Onsite Supervisor
SMS Equipment Inc.
Fort McMurray, AB
- Full-time
…lead the day-to-day execution of safe, compliant, and high-quality maintenance activities supporting Suncor’s 980 haul truck fleet. This role is accountable for shift execution, technician…
Added 2 hours ago
IR
Forklift Operator
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Cobourg, ON
- Full-time
…building careers with purpose. As a proudly Canadian, family-owned leader in sustainable manufacturing, we transform 100% recycled plastic into innovative solutions used across North…
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Senior Manager Cyber Generalist
PwC
Toronto, ON
- Full-time
…projects, comprising multiple resources and teams and ensure the quality of deliverables and clients are satisfied with the…
Added 3 hours ago
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Customer Experience Associate
TD
Calgary, AB
- Part-time
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
Added 3 hours ago
T
Customer Experience Associate
TD
Calgary, AB
- Part-time
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
Added 3 hours ago
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Customer Experience Associate
TD
New Hamburg, ON
- Part-time
· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
Added 3 hours ago
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Case Manager - Behavioral Support Unit
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- Full-time
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Added 3 hours ago
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Director, Finance (CSM)
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Bolton, ON
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…values. We are dedicated to offering our customers the highest quality products and services and are looking for people with the inspiration and talent to develop with us as we pursue our…
Added 3 hours ago
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Lab Assistant
Dynacare
Keswick, ON · Richmond Hill, ON · Tottenham, ON · QC · Woodbridge, QC
- Part-time
Locations: 6672 3rd Line, Tottenham, ON, L0G 1W0, Saturday's: 13291 Yonge St, Richmond Hill, ON, 8333 Weston Rd, Woodbridge, ON or 23546 Woodbine Ave, Keswick, ON
Added 3 hours ago
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Added 3 hours ago
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Geotechnical Technical Coordinator
Acciona
ON · CAN - Eglinton Crosstown West
- Full-time
ACCIONA is a global leader in sustainable infrastructure and renewable energy, delivering innovative, forward-thinking solutions in over 40 countries. We’re proud to be shaping some of the…

Customer Experience Associate

Renfrew, ON, Canada

$22.00 - $27.21 CAD · Part-time

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Job details

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Nov 24, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 28, 2026

Original job description

Work Location:

Renfrew, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Undergraduate degree or equivalent is an asset.

Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process deposits, withdrawals, bill payments, and other banking transactions accurately while following operating procedures, regulations, and the bank’s code of conduct. Understand customer needs, recommend suitable banking solutions, resolve concerns, promote products, and contribute to an effective team and improved operations.

Requirements

A high school diploma and/or at least one year of relevant experience is required; an undergraduate degree or equivalent is an asset. Candidates should have strong administrative, organizational, planning, and time-management skills, working knowledge of Microsoft Office and the internet, attention to detail, initiative, and effective verbal and written communication skills.

Skills

Customer Service
Financial Transaction Processing
Customer Needs Assessment
Banking Solutions
Problem Resolution
Sales and Product Promotion
Communication
Organization
Planning
Time Management
Attention to Detail
Multitasking
Microsoft Word
Microsoft Excel
Microsoft Outlook
Teamwork

Benefits

Health and Well-Being Benefits
Savings and Retirement Programs
Paid Time Off
Banking Benefits and Discounts
Career Development
Reward and Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Commercial Banking
Customer Experience
Customer Service
Financial Transactions
Deposits
Withdrawals
Bill Payments
Banking Solutions
Customer Needs Assessment
Product Promotion
Business Objectives
Operating Procedures
Industry Regulations
Code of Conduct and Ethics
Confidentiality
Issue Resolution
Operational Excellence
Team Effectiveness
Performance Development
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Internet

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